Zen Diamond

profile-icon
Do you have any complaints about Zen Diamond?

3 Complaint

Şikayet Sıralaması
profile
  • 3
  • 1 week ago

Zen Diamond Did Not Honor My Diamond Ring's Lifetime Warranty

My husband gave me a diamond ring as a present, and although it was supposed to be guaranteed for life, one of the stones keeps falling out. One of the diamonds is probably flawed, but the rest are perfect. So far, the diamond stone has fallen out five times and has been replaced without cost thanks...

Read more
profile
  • 2
  • 1 week ago

Zen Diamond Turkey Has Sold Me A Flawed Ring

On 11/12/2022, I visited the Zen Diamond store in the Eskişehir Espark mall to purchase a diamond engagement ring with which to propose to my girlfriend. The ring is from the Forevermark series, Zen Diamonds' newest and most exclusive collection. My girlfriend treasured her ring, and I know this bec...

Read more
profile
  • 79
  • September 08

Zen Diamond tried to take a 50% restocking fee for the returned ring

It was my intention to send back the diamond ring I had purchased from Zen Diamond. They were amenable to a refund, but only up to half the cost of the ring. There was a public airing of my complaint after I claimed damages totaling 100,000 Turkish Lira (TL). I require recompense for the pain I've e...

Read more
Zen Diamond tried to take a 50% restocking fee for the returned ring
  • profile
  • profile
2 Up-Votes

Brand Profile

subscribe Zen Diamond, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Zen Diamond, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.