I went to Yemeksepeti live chat to get my problem resolved, but the employee there got me into even more trouble. When I mentioned that "milk was missing" from my order, she asked if I was drunk. How can a product that does not arrive be consumed? What do you think missing means? Either the training is incorrect or the representative is not present. I'm not sure if she's distracted by something else or isn't paying attention to the customer. This does not apply to all of them, but whenever I speak with Ms. R****, my problems are solved. They should educate their customer to help unit officials better to save both parties from trouble.