Yemek Sepeti

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Do you have any complaints about Yemek Sepeti?

74 Complaint

Şikayet Sıralaması
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  • 6
  • 4 days ago

Yemek Sepeti Missing Order, Reckless Employees, No Refund

My order, which I placed on the Yemeksepeti application on 02.12.2022 at 20:08, was left at my door at 22:06 even though I did not "want" contactless delivery. Although I was promised a waiting time of about 45 minutes, I waited for 118 minutes. But of course, the problem has just started here. When...

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  • 2
  • 4 days ago

Stay Away From Yemeksepeti, You Can't Get Any Refund

I placed an order with Pizza Hut through Yemeksepeti. Although it was listed on the menu, one of the two products did not include onion, and the other product came with sesame-free crust instead of pan sesame crust. When I asked for a refund only for these extra items, Yemeksepeti employee D*** refu...

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  • 19
  • 5 days ago

My Number is Registered on Someone Else's Yemek Sepeti Profile

On the Yemeksepeti app and website, I have a feeling that my phone number is associated with more than one account. There's a possibility that it's the person who called this number before I did. Having said that, I am unable to open an account because the number is now mine. I am the one who is cur...

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profile
  • 8
  • 1 week ago

Yemeksepeti Doesn't Wish to Compensate for the Wrong Delivery

I used Yemeksepeti to place an order for a hamburger from Burger King, but when the wrong hamburger was delivered, I called customer service and they told me to keep the product because the restaurant was closed and that they would pick it up the following day. I have never come across a return proc...

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Yemeksepeti Doesn't Wish to Compensate for the Wrong Delivery
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  • 2
  • 1 week ago

Without my permission, Yemek Sepeti keeps bombarding me with ads

That Yemek Sepeti app isn't installed on my mobile device. I haven't even placed an order, and already I'm getting an SMS with an activation code. Not only do I not approve of this use of my phone number, but I am also confused as to why it is being done. What I don't understand is how they managed ...

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  • 1
  • 1 week ago

Yemek Sepeti canceled my order but charged my credit card regardless

Using the Yemek Sepeti app, I placed an order on 24.11.2022 and paid 95.99 TL. But I was informed that my order had been canceled after some time had passed. There was already a charge there when I checked my statement. I alerted support to the issue through a live chat feature. I was told I would r...

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Yemek Sepeti canceled my order but charged my credit card regardless
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O**
  • 2
  • 1 week ago

Yemek Sepeti Fails to Deliver My Food Order Due to Courier Lack

My order of halva from the restaurant known as Helvaci Ali, which I placed through the Yemek Sepeti at 22:35, has not yet arrived, despite the fact that it has been more than an hour since I placed the order. Helvaci Ali does not operate its own delivery service at this time. The Yemek Sepeti does n...

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Yemek Sepeti Fails to Deliver My Food Order Due to Courier Lack
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C**
  • 5
  • 1 week ago

Yemek Sepeti did not accept my coupon code

Hello, on November 25, 2022, we ordered food from Yemeksepeti. We wanted to use the coupon because we had one, but the companies we ordered from canceled our order because the price was reasonable and the product was not in stock. The product, however, can be purchased without the use of coupons. I'...

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Yemek Sepeti did not accept my coupon code
Yemek Sepeti did not accept my coupon code
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  • 9
  • 1 week ago

My Number is Registered on a Different Yemek Sepeti Profile

When I try to enter my phone number into Yemeksepeti, the website informs me that the number is already in use; more specifically, it informs me that my number is already associated with an existing account. When I called customer service, they informed me that they were unable to identify the perso...

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  • 11
  • 1 week ago

Yemek Sepeti Customer Line Employee is Careless

I went to Yemeksepeti live chat to get my problem resolved, but the employee there got me into even more trouble. When I mentioned that "milk was missing" from my order, she asked if I was drunk. How can a product that does not arrive be consumed? What do you think missing means? Either the training...

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  • 2
  • 1 week ago

Yemek Sepeti Ignored Restaurants That Overlooked Customer Notes

I went home from work and ordered a bite. I told the Yemek Sepeti help center that I didn't want any onions in the product. I told the restaurant that they should call me back. The product I got had a lot of onions in it, and I can't eat onions because I'm sick. I told the help center about this, an...

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  • 9
  • 2 weeks ago

Yemek Sepeti delivered me stale mussels

The mussels I ordered from Midyeci Erkan through the Yemek Sepeti app were stale and sandy. I immediately filed a complaint, and the response was "no issues with mussels so far." This is what a representative from Yemek Sepeti wrote to me. However, the majority of the comments for this restaurant on...

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Yemek Sepeti delivered me stale mussels
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  • 6
  • 2 weeks ago

Although Yemek Sepeti did not make my order, they did charge my card

The Yemek Sepeti app is easily the worst one I've ever used. I wanted to place an order with them because they provided me with a coupon and the offer was appealing, but I had to be aware that they are the worst company out there. In spite of the fact that they did not confirm my order, they went ah...

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profile
  • 7
  • 2 weeks ago

Yemek Sepeti Offers Coupons Instead of Returns

I asked Yemek Sepeti for a refund, but they informed me that they would not be able to provide one. Instead, they offered to provide me with a coupon. I am not interested in receiving a discount; rather, I would like to have the amount that I already spent refunded to me. They keep insisting on defi...

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profile
  • 6
  • 2 weeks ago

Yemek Sepeti refused to update my cellular phone number

Let me start now. In this case, Yemek Sepeti refers to a business. I got a "this number is registered to another account" message when I tried to add my phone number to my profile. That's when I dialed customer service and requested that they keep my contact info on file. (Couriers or grocery stores...

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  • 6
  • 2 weeks ago

Yemek Sepeti has not reimbursed my fee for several days

There was a problem with my Yemek Sepeti app order from Popeyes, and some items were lost in transit or arrived very late. I told the worker at the company about the problem, but she treated my warning like a joke and told me not to eat the product. That food is supposed to be stored until I get pai...

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A**
  • 5
  • 2 weeks ago

The ordering system for Yemek Sepeti is unserviceable

Through the Yemek Sepeti system, I received an order from the Kilis office to the Gaziantep hub. Because placing an order from another province is technically impossible, I did not verify the delivery address before preparing the order for delivery. It was a user error, I was told when I called Yeme...

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The ordering system for Yemek Sepeti is unserviceable
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  • 7
  • 2 weeks ago

Yemek Sepeti courier pays no attention to hygiene

I was looking to adopt a pet, and the man who said he was a Yemek Sepeti courier claimed to have a healthy 5-month-old cat. We arranged to meet at a specific location. The food was transported in the same trunk where he put the cat. Fearing for its safety, the cat had defecated in the trunk, where t...

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Yemek Sepeti courier pays no attention to hygiene
Yemek Sepeti courier pays no attention to hygiene
profile
  • 6
  • 2 weeks ago

Customer service at Yemek Sepeti is unhelpful in creating a membership

For the past 57 days, we have been unable to register our restaurant with the organization known as Yemek Sepeti. Despite the fact that we sent all of our official documents, the system in #yemeksepeti did not work, and the call center employees repeated the same thing like a parrot. # Yemeksepeti i...

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  • 1
  • 6 days ago
Complaint has been removed from publication by O****

Brand Profile

subscribe Yemek Sepeti, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Yemek Sepeti, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.