Dear Xsolla Roblox Customer Service, I'm writing to tell you that my account was paid out twice without my permission on February 20 and 21, 2023, for a total of 971 and 970 Turkish Lira. Neither I nor anyone I gave permission to do these things. I looked at my invoices, but there was no sign of the...
I was recently charged twice by Xsolla Robl, a company I had never heard of and to which I had never given permission to charge my card. I immediately cancelled my credit card to stop it from being used again without my permission. The total cost was about $103. I'm very angry and upset about what's...
I'm totally flabbergasted that someone would just take money out of my account like that without my permission! I never heard of this company Xsolla before and I certainly didn't authorize any purchases. When I inspected my credit card statements, there it was - two separate charges of 801,33 TL on ...
On October 15, 2022, I became a member of Roblox by subscribing to the service through the Xsolla website. On the other hand, due to the fact that the game frequently freezes and there are connection issues, I decided to cancel my subscription the next day. I was able to cancel my subscription withi...
On March 18 and 15, 2022, I found that four transactions had been made on my credit and debit cards without my knowledge or permission. Even worse, Xsolla, the company in charge of the transactions, did not tell me ahead of time or ask for a password to finish the transactions. I went straight to Xs...
I tried to buy gems for a game called Smite last week, but it said the transaction was unsuccessful. The next day, however, I noticed that my credit card had been charged. Customer inquiries about in-game item purchases are not answered by this company. To contact them, they only have Live Chat and ...
