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Xiaomi missing order issue, they didn't send my gift Redmi Buds 3 Lite earphones

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M*****
M***** August 07, 11:18 am
Xiaomi missing order issue, they didn't send my gift  Redmi Buds 3 Lite earphones

On August 3, 2022, I bought "Redmi Note 11 64 GB" from Xiaomi's mi.com/tr site. On their website, deals for August 1–11 were written in large font, and just below that, it said that people who bought a Redmi Note 11 64 GB would get a free pair of Redmi Buds 3 Lite earphones. (The screenshot shows it as well.) But when my order came, the headset was not there. When I called them, they told me, "You ordered on August 3, but the free earphones are only good for orders made on August 5." The date August 5 is not listed anywhere on the site. Xiaomi is now treating its customers like they are stupid. They hurt and disappoint their customers by playing word games instead of being clear about which gift they will send on which date. I'll never buy anything from Xiaomi again.

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