Related with Xiaomi
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Xiaomi G9 handheld vacuum cleaner replacement problem

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Ö****
Ö**** May 17, 3:59 pm

I purchased a Xiaomi G9 handheld cordless vacuum cleaner from Mediamarkt in July 2021 for 2100 TL, and after 9 months of use, the device stopped charging and after three white lights illuminated in sequence, one red light illuminated, and the device abruptly stopped charging. I took the device and charger to Mediamarkt for help, and they sent it to an authorized service center named Deta Technic Service. They informed me that the device is "chronically faulty and cannot be repaired," and that they would refund my money. Even though I refused and requested a replacement, they called back and stated that due to their service agreement with the brand and distributor, they could not send a replacement and that the only thing they could do was refund my money. I stated that the device was still for sale, but they refused to cooperate and told me to contact Mediamarkt despite my request for contact information for the Xiaomi brand or distributor.

Ö****
Ö****May 17, 3:42 pm

Also Note that new X9 is arund 3600 TL nowadays and Money return will not cover financial damage

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