Complaining about Lydsto Evofone... I bought this robo vacuum cleaner from the Ankamall Mi store on December 21, 2022. It didn't pick up anything on the hard floor from the first day. On January 12, 2023, I sent it to the warranty service by writing and filming it. The service looked at it and said there was nothing wrong with it. I tried it again when I got home, but it still doesn't work on hard floors. Not only that, but the device now sounds different. They must have sent it again because I will send it back to the service... I took a video, but the service was very bad. Such a terrible, messy business... How can a problem report be sent when the problem isn't fixed? The floor is not cleaned by Lydsto R1D. Nothing is done by the Evofone Technical Service. Why is this item sold at Mi Store? Even after a month, I couldn't use it. It doesn't need to be fixed. I want a new one or my money back.
Complaining about Lydsto Evofone... I bought this robo vacuum cleaner from the Ankamall Mi store on December 21, 2022. It didn't pick up anything on the hard floor from the first day. On January 12, 2023, I sent it to the warranty service by writing and filming it. The service looked at it and said there was nothing wrong with it. I tried it again when I got home, but it still doesn't work on hard floors. Not only that, but the device now sounds different. They must have sent it again because I will send it back to the service... I took a video, but the service was very bad. Such a terrible, messy business... How can a problem report be sent when the problem isn't fixed? The floor is not cleaned by Lydsto R1D. Nothing is done by the Evofone Technical Service. Why is this item sold at Mi Store? Even after a month, I couldn't use it. It doesn't need to be fixed. I want a new one or my money back.