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Xiaomi Warranty

35 Complaint

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  • 2 days ago

Xiaomi Customer Support is Lacking and Misleading

On May 11, 2022, I bought a Xiaomi Mi Roborock S7 sonic mopping smart robot vacuum cleaner from a dealer in Istanbul Metrogarden. I also spent money on insurance. Because there was a lot of water under the kitchen cabinet, the broom fell in and stopped working. We took it to get fixed. The service t...

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  • 3 days ago

My Xiaomi Redmi Note pro 8's camera recently started acting up

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In spite of the fact that I have been making use of a Redmi Note pro 8 for a considerable amount of time, the camera still experiences mosaic pixel errors from time to time. The phone's warranty had recently run out, so there was no longer any way for me to get it fixed. It's likely that their servi...

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  • 1 week ago

Xiaomi Robot Vacuum-Mop 2C broke down after just two months of use

Approximately one and a half months ago, I made the purchase of a Xiaomi Robot Vacuum-Mop 2C. The product has just recently stopped functioning normally; it can no longer vacuum, and it gives a continuous warning that it has failed. I made a phone call to the support line, and they helped me get it ...

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  • 1 week ago

Xiaomi Face Recognition Security Flaw

 I'm using a Xiaomi note 9 Pro but I'm unable to make use of the active face recognition feature. When I use it, it opens not only when it recognizes my face but also when it recognizes the faces of other individuals too. The reason for this is that it was designed to do so. This is a flaw in the sy...

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  • 1 week ago

My Xiaomi Robotic Vacuum Cleaner Malfunctions No Solution Found

My Xiaomi robot vacuum cleaner, which I bought from ZS virtual store on Hepsiburada , stopped working while it was cleaning and never worked again. Nothing makes it do anything. I can't reset my WiFi because it's not working. When I call ZS online store, no one answers. I had no way of getting in to...

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  • 1 week ago

Xiaomi Failed Provide Paid  Repair Service for Redmi Note 10S

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Xiaomi Redmi Note 10S mobile phone, which I bought on March 25, 2022 from Hepsiburada with Xiaomi Turkey warranty, could not be turned on after being stuck on the Redmi Logo. As a result of the conversation with the Xiaomi service, it was sent to the service, it was stated that the phone was infecte...

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  • 2 weeks ago

Xiaomi doesn't provide warranty for electric scooter in Turkey

We purchased a Xiaomi electric scooter. My grandson fell off it after two months, and the product started failing. We took it to an authorized Xaomi service center in Antalya. According to the service, the product is not covered by warranty in Turkey and cannot be repaired even if paid for. We calle...

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  • 2 weeks ago

Xiaomi Robot Vacuum Cleaner is not Honored Warranty

The Xiaomi robot vacuum cleaner that I bought a month ago had a problem with the front wheel coming loose. The vacuum did not recieve any damage or struck by an object from the outside. The consumer was at fault, according to the technical support staff, thus they declined to honor the warranty on t...

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  • 3 weeks ago

Xiaomi hasn't fixed the broken Mi Robot Vacuum 2 Pro

Hello, I just wanted to let you know that on August 16th, at approximately 16:08, Trendyol Express delivered the Mi Robot Vacuum-Mop 2 Pro I ordered from you. The robot vacuum cleaner was only 2 days old when I realized that one of the wheels was broken and decided to send it in for warranty service...

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  • August 31

My Xiaomi Redmi 9T phone has turned off and will not turn back on

I recently purchased a Xiaomi Redmi 9 t that had been inactive for six months. After I sent it away for warranty service, they just sent it back to me because it was finished. It re-closed itself and stopped turning on after only a month. How disappointing, what kind of phone is this? Fix it properl...

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  • August 22

Xiaomi repair service Evofone refused to repair my Xiaomi 9 Pro under warranty

My phone, a Xiaomi 9 Pro, was having issues with charging and displaying a blue dot, so I took it to Evofone in Ankara, the official service center for Xiaomi products. They returned my phone, explaining that the complaints stemmed from a bend in the phone's case and that the repair would cost 1290 ...

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  • August 21

My Xiaomi Mi 9T shut down unexpectedly and hasn't turned back on

Hello, I purchased a Xiaomi 9t in December of 2021, and the phone suddenly turned off yesterday for no apparent reason. Quite a few files related to my employment were stored in there. When I went in for warranty service, the associate told me that I would have a solution in 21 working days, give or...

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  • August 17

Xiaomi tried to charge me for a warranty-covered robot vacuum repair

Due to a malfunction, I had to send my Xiaomi robot vacuum to the guarantee service. However, there is a fee for repairs on guaranteed products, and they request 370 TL (plus shipping) for products that are returned unused. If I don't pay, they also say they'll withhold the robot vacuum cleaner. The...

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Xiaomi tried to charge me for a warranty-covered robot vacuum repair
Xiaomi tried to charge me for a warranty-covered robot vacuum repair
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  • August 04

The faulty Xiaomi Redmi Note 9 was not replaced by Xiaomi

In November of 2020, I purchased a Xiaomi Redmi Note 9. My phone is having issues: Apps sometimes don't work, the speaker doesn't work, the phone freezes in most applications, and the battery drains fast. When a call is received, the ringtone is silenced. During the call, there is a pause in the sou...

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the-faulty-xiaomi-redmi-note-9-was-not-replaced-by-xiaomi-1.pdfpdf
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  • July 31

Customer service at Xiaomi is holding me up

In the event that the phone's speaker was defective, I returned it to the Tekira AVM Xiaomi Store where I bought it for a refund. All models, they claimed, have the same problem. Because they didn't have the same model, they promised to repair it under warranty and notify me. They promised to call m...

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  • July 21

My faulty smartphone was not covered under warranty by Xiaomi

After six months of ownership, the Xiaomi phone's power button broke, entrapping the key inside. Xiaomi authorized service "EVOFONE" in Turkey received my phone on July 19, 2022, for repair. The authorized service reported that the area where the phone's power button was located had oxidation and th...

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  • July 21

Xiaomi Redmi 9t motherboard replacement problem

Hello, My Xiaomi Redmi 9t 4GB/128GB phone, which I purchased on July 9th, 2021 from Teknosa store, is now completely unusable due to malfunction. There were no issues with the device for the first year of its two-year warranty. Restarting the device on July 4, 2022, was necessary because the mobile ...

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  • July 18

Xiaomi Mi Box gives software error right after the warranty expired

My Xiaomi Mi box, which I bought on June 15, 2020, gives a software error 1 week after the warranty expires, resets itself, restarts, and asks me to re-enter the date and time for the internet connection. It does not find it on its own. I used Media Markt to send the device in for warranty service. ...

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  • July 13

Xiaomi NAVEE N65 Foldable Electric Scooter warranty issue not fixed

A few months after purchasing the scooter from Bursa Korupark Mi Store, it broke down. They refused to accept the scooter for warranty service because it didn't come in a box when I returned it to the store where I purchased it from. Even though they did not sign a contract or obligation documents w...

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  • July 01

The paint on the back of the Xiaomi Redmi 8 has peeled off

My Xiaomi Redmi 8 phone's back cover has lost its paint, which is not covered by the warranty. I've never seen a phone like that. It's the first time it's happened to me, metal-covered. Let them admit that they were wrong. The problem is the same for everyone. I'm complaining, so let everyone know

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The paint on the back of the Xiaomi Redmi 8 has peeled off

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Xiaomi, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.