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Xiaomi Scooter

7 Complaint

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  • 16view
  • 1 week ago

Xiaomi Kugo Electric Scooter M2 Pro Turned out to be Defective

I could not test drive the Kugo Electric Scooter M2 Pro that I bought from Mi Store Metrogarden on 26.08.2022 because there was no product open. I bought this product as a gift for my daughter. I gave the gift to my daughter on 01.09.2022 because she was out of town. When we wanted to unbox the prod...

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  • 10view
  • 2 weeks ago

Xiaomi doesn't provide warranty for electric scooter in Turkey

We purchased a Xiaomi electric scooter. My grandson fell off it after two months, and the product started failing. We took it to an authorized Xaomi service center in Antalya. According to the service, the product is not covered by warranty in Turkey and cannot be repaired even if paid for. We calle...

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  • 12view
  • July 23

Xiaomi Scooter Cybersoul return request was rejected by the company

I have a problem with the Xiami Store in the Istanbul Meydan Shopping Center. I used a credir card to buy a Scooter Cybersoul. Only used once. It couldn't be recharged. It did not cost anything. I'd like to go back, so I asked the store to pay me back in two days. I called the store and spoke to the...

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  • 11view
  • July 13

Xiaomi NAVEE N65 Foldable Electric Scooter warranty issue not fixed

A few months after purchasing the scooter from Bursa Korupark Mi Store, it broke down. They refused to accept the scooter for warranty service because it didn't come in a box when I returned it to the store where I purchased it from. Even though they did not sign a contract or obligation documents w...

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  • 32view
  • June 22

Repairing my Xiaomi Scooter Pro 2 turned out to be more expensive than I expected

I sent my Xiaomi Scooter Pro 2 to Turkey Delta for service. I will describe the conversation between myself and the service in detail; everyone should read it carefully so that they do not send products to this service. The power button on the top of the product, near the screen, is broken. The disp...

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  • 24view
  • June 13

The Xiaomi Electric Scooter repair was not covered by the manufacturer's warranty

Do not buy the Xiaomi pro 2 electric scooter!!!!! With the excuse of liquid contact, they find the problem in the user in the slightest malfunction!!!!! They say user error even though the product has never seen liquid contact. Will this product be used indoors and will it not be exposed to humidity...

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The Xiaomi Electric Scooter repair was not covered by the manufacturer's warranty
The Xiaomi Electric Scooter repair was not covered by the manufacturer's warranty
The Xiaomi Electric Scooter repair was not covered by the manufacturer's warranty

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Brand Profile

subscribe Xiaomi, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.