Xiaomi Üye Marka

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Xiaomi Problem

57 Complaint

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  • 4view
  • 3 days ago

Xiaomi Mi Store Taking Ages to Refund Money

On September 25, 2022, I purchased a Xiaomi phone from Mi.com, but I canceled the order because I used the incorrect credit card. The system indicates that the refund is being processed, but there has been no other update in the last week. Despite the fact that your return transaction was said to ha...

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Xiaomi Mi Store Taking Ages to Refund Money
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  • 7view
  • 4 days ago

Xiaomi Vertical Vacuum Cleaner No Spare Parts

I bought a Xiaomi cordless vacuum cleaner. in 2020. Ok, nice. The rotary head is broken. I can find it nowhere in Turkey. Not a single store, not a website sells them. I don't know hot to acquire it. I don2t know what I will do with the vacuum cleaner if I can never get it.  Why would you put a prod...

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  • 12view
  • 5 days ago

My Xiaomi Redmi Note 10S frequently freezes up during Pubg matches

When playing PUBG Mobile on a Redmi Note 10s, the phone frequently freezes and takes a significant amount of time to return to its normal state of operation after it does so. The whistling sound that it makes is another one of its very annoying characteristics. Because of this, I am unable to even p...

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  • 17view
  • 1 week ago

Xiaomi Robot Vacuum-Mop 2C broke down after just two months of use

Approximately one and a half months ago, I made the purchase of a Xiaomi Robot Vacuum-Mop 2C. The product has just recently stopped functioning normally; it can no longer vacuum, and it gives a continuous warning that it has failed. I made a phone call to the support line, and they helped me get it ...

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  • 18view
  • 1 week ago

Xiaomi Mi 11 Lite has begun to malfunction

Since the fingerprint reader on my Xiaomi Mi 11 Lite stopped functioning, I've been having consistent problems with the device shutting down unexpectedly. It would appear that there is a problem with the sensors. My anxiety level is through the roof ever since this matter came up. No matter where I ...

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  • 16view
  • 1 week ago

Xiaomi Kugo Electric Scooter M2 Pro Turned out to be Defective

I could not test drive the Kugo Electric Scooter M2 Pro that I bought from Mi Store Metrogarden on 26.08.2022 because there was no product open. I bought this product as a gift for my daughter. I gave the gift to my daughter on 01.09.2022 because she was out of town. When we wanted to unbox the prod...

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  • 13view
  • 1 week ago

Xiaomi Offers No Repair No Help at All

I was using Xiaomi Redmi 5 mobile phone, I was very satisfied. A problem arose, I went to Genpa for service, they said "We do not serve these phones". I called your customer service. It was said that they did not see that the importer was guaranteed, they did not take the initiative, and said "we co...

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  • 30view
  • 1 week ago

My Xiaomi Robotic Vacuum Cleaner Malfunctions No Solution Found

My Xiaomi robot vacuum cleaner, which I bought from ZS virtual store on Hepsiburada , stopped working while it was cleaning and never worked again. Nothing makes it do anything. I can't reset my WiFi because it's not working. When I call ZS online store, no one answers. I had no way of getting in to...

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  • 33view
  • 1 week ago

Xioami Mi Browser Problem

Those who are interested in purchasing a mobile device from Xiaomi are required to use the Mi browser, rather than alternatives such as Chrome. This restriction does not apply to anyone else. It's not fair that we have to pay for mobile service but their system decides which websites we can and can'...

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  • 37view
  • 1 week ago

Xiaomi Failed Provide Paid  Repair Service for Redmi Note 10S

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Xiaomi Redmi Note 10S mobile phone, which I bought on March 25, 2022 from Hepsiburada with Xiaomi Turkey warranty, could not be turned on after being stuck on the Redmi Logo. As a result of the conversation with the Xiaomi service, it was sent to the service, it was stated that the phone was infecte...

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  • 25view
  • 2 weeks ago

XIAOMI 9T Constant Authentication Problem

The XIAOMI 9t continues to report an authentication problem. Because of this, I am unable to get updates. Both mobile banking and Whatsapp are unavailable. I can't express how sorry I am to have bought this cell phone which keeps causing me problems. I demand that this issue be resolved, or at the v...

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  • 28view
  • 2 weeks ago

I want my Xiaomi Redroad v17 vertical vacuum cleaner replaced

I bought a Xiaomi Redroad v17 vertical vacuum cleaner, but I haven't been able to use it since I got it. The vacuum has no suction power at all. It sounds weird now.  Even the store where I bought the product knows there is a problem with it, but when we sent it to Genpa service, they said there was...

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  • 12view
  • 2 weeks ago

Xiaomi Redmi Note 11 PRO Headphone Sound Problem.

Redmi Note 11 Pro Headphone Sound is not coming out at all. I experience a lot of problems while talking and watching videos using the headphones. As the Xiaomi brand, I would like to inform you that this problem should be resolved urgently, otherwise many people will start to return their phones. A...

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  • 33view
  • 2 weeks ago

Xiami Airfryer Screen Problem Persists

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I had a lot of problems with the Xiaomi airfryer. Although I took it to the support center, they could not find a solution and sent it back to me with an update. The problem still continues. I will send it for the second time. However, I think that the Turkish service does not have enough technical ...

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Xiami Airfryer Screen Problem Persists
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  • 22view
  • 2 weeks ago

Xiaomi Robot Vacuum Cleaner is not Honored Warranty

The Xiaomi robot vacuum cleaner that I bought a month ago had a problem with the front wheel coming loose. The vacuum did not recieve any damage or struck by an object from the outside. The consumer was at fault, according to the technical support staff, thus they declined to honor the warranty on t...

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  • 21view
  • 3 weeks ago

Sound-related problem of Xiaomi A1 Camera is not solved

We bought a first-hand Xiaomi A1 camera. The reason we chose this device  was that it was advertised as having high level of sensitivity to baby crying sounds. It is impossible to hear the baby's voice over the sizzling sound! The next day I went to the store for change, they said it was normal. If ...

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Sound-related problem of Xiaomi A1 Camera is not solved
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  • 11view
  • 3 weeks ago

Xiaomi Redmi Note 9 Pro password recovery problem

Hello, After modifying the password for my app lock, my phone still refuses to unlock it. It was probably due to my own carelessness. But the real issue is that when I try to reset my password, I am told that I must first perform a factory data reset "for security reasons." Put in a new battery and ...

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  • 15view
  • August 29

Xiaomi Redmi Note 11 lacks NFC, despite product descriptions

I was led to believe that the Redmi note 11 I purchased online would support NFC, but alas, it does not. I'm having a lot of issues with this, as I can't make contactless payments and can't share NFC. I can't tell if it's because of the update or if the problem is inherent to the phone.

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  • 23view
  • August 16
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Evofone's tech support messed up my Xiaomi Mi Band 5 smartwatch

My Mi Band 5 smartwatch was returned to me from the Evofone authorized service five or six times with ridiculous excuses for why there was no problem. I resent it under new tracking number 436854; the motherboard has been replaced. Nonetheless, I've been unhappy with this product for the past five o...

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  • 26view
  • August 13

Xiaomi Redmi Note 8 update problem

What is Xiaomi Redmi Note 8 latest update? My version is 12.5.2, while this one was released in February. I haven't been getting updates for months. Or has the support for my updates been discontinued? Also, can I get miui 13? This is something that fascinates me as well, and I'd be grateful if you ...

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Xiaomi Redmi Note 8 update problem
Xiaomi Redmi Note 8 update problem
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  • 29view
  • August 08

Xiaomi Mi Robot Vacuum Mop 2 Ultra's gift was not given to me

07 July 2022 I purchased the Mi Robot Vacuum Mop 2 Ultra, and as a bonus, I was given a gift voucher. However, a gift check was not given to me. I am still holding out hope. When I call customer service, I am told that there is a problem that is originating from China and that we cannot intervene in...

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  • 23view
  • August 07

Xiaomi Mi Tv Stick powering off problem

My "mi TV stick," which I purchased approximately 15 months ago, keeps powering off. They refused to exchange it because I had purchased it on Amazon. Nearly all of the users are experiencing the same issue. What steps should I take to resolve this issue? It just turns off, and I have to unplug it w...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Xiaomi, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.