Xiaomi Üye Marka

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Xiaomi Complaint

46 Complaint

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  • 4view
  • 3 days ago

Xiaomi Mi Store Taking Ages to Refund Money

On September 25, 2022, I purchased a Xiaomi phone from Mi.com, but I canceled the order because I used the incorrect credit card. The system indicates that the refund is being processed, but there has been no other update in the last week. Despite the fact that your return transaction was said to ha...

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Xiaomi Mi Store Taking Ages to Refund Money
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  • 16view
  • 1 week ago

Xiaomi Kugo Electric Scooter M2 Pro Turned out to be Defective

I could not test drive the Kugo Electric Scooter M2 Pro that I bought from Mi Store Metrogarden on 26.08.2022 because there was no product open. I bought this product as a gift for my daughter. I gave the gift to my daughter on 01.09.2022 because she was out of town. When we wanted to unbox the prod...

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  • 25view
  • 2 weeks ago

XIAOMI 9T Constant Authentication Problem

The XIAOMI 9t continues to report an authentication problem. Because of this, I am unable to get updates. Both mobile banking and Whatsapp are unavailable. I can't express how sorry I am to have bought this cell phone which keeps causing me problems. I demand that this issue be resolved, or at the v...

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  • 33view
  • 2 weeks ago

Xiami Airfryer Screen Problem Persists

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I had a lot of problems with the Xiaomi airfryer. Although I took it to the support center, they could not find a solution and sent it back to me with an update. The problem still continues. I will send it for the second time. However, I think that the Turkish service does not have enough technical ...

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Xiami Airfryer Screen Problem Persists
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  • 30view
  • 2 weeks ago

Xiaomi Mi Robot Vacuum-Mop 2 Ultra's Turkish language option is broken

After about 15 days of research and comparison, we settled on the Mi Robot Vacuum-Mop 2 Ultra cleaning robot, despite its hefty price tag (12,000 TL). We made sure there was a Turkish language and voice-over option when making our purchase. It's been three months since I made the purchase, and despi...

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Xiaomi Mi Robot Vacuum-Mop 2 Ultra's Turkish language option is broken
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  • 21view
  • 3 weeks ago

Sound-related problem of Xiaomi A1 Camera is not solved

We bought a first-hand Xiaomi A1 camera. The reason we chose this device  was that it was advertised as having high level of sensitivity to baby crying sounds. It is impossible to hear the baby's voice over the sizzling sound! The next day I went to the store for change, they said it was normal. If ...

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Sound-related problem of Xiaomi A1 Camera is not solved
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  • 19view
  • 3 weeks ago

Xiaomi Redmi Note 11 Pro 128GB Crashes and Resets

My primary phone is a Xiaomi Redmi Note 11 Pro 128 GB, which I purchased from the Vadi Istanbul Mi Store. It is one of Xiaomi's flagship models. My secondary phone is a Xiaomi Redmi Note 11 Pro 64 GB. Even though I don't use the product that frequently, it still manages to give me errors at least tw...

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  • 20view
  • 3 weeks ago

Xiaomi Viomi V3 Vacuum Cleaner  Battery Issues

When the Viomi v3 Pro robot vacuum is fully charged, it is 90% right away after it leaves the station. It used to vacuum the entire house and its charge never ran out; now it only sweeps half the room and it quickly becomes 50%; it can't even return to the station. The level of equipment is adequate...

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  • 20view
  • 3 weeks ago

The Xiaomi 11 Pro is not functioning properly

The Xiaomi 11 Pro is the worst smartphone I have ever seen. There is no other use for it besides calling. Whenever I try to play, the games freeze and make eerie noises. Neither the app nor the camera function is downloading. Never before have I seen such a terrible camera. Even YouTube is having is...

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  • 11view
  • 3 weeks ago

Xiaomi Redmi Note 9 Pro password recovery problem

Hello, After modifying the password for my app lock, my phone still refuses to unlock it. It was probably due to my own carelessness. But the real issue is that when I try to reset my password, I am told that I must first perform a factory data reset "for security reasons." Put in a new battery and ...

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  • 15view
  • 3 weeks ago

Xiaomi hasn't fixed the broken Mi Robot Vacuum 2 Pro

Hello, I just wanted to let you know that on August 16th, at approximately 16:08, Trendyol Express delivered the Mi Robot Vacuum-Mop 2 Pro I ordered from you. The robot vacuum cleaner was only 2 days old when I realized that one of the wheels was broken and decided to send it in for warranty service...

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  • 7view
  • 4 weeks ago

The battery life of the Xiaomi 11T is shockingly short

The Xiaomi 11T is the name of my phone. Applications categorized as "Phone services" are draining my battery charge extremely quickly. Please find a solution to this issue because this app is draining my battery even though I am not currently engaged in a conversation on my phone. Even though it is ...

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The battery life of the Xiaomi 11T is shockingly short
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  • 5view
  • 4 weeks ago

My new Xiaomi Mi Smart Air Fryer 3.5L was refused return

I'm writing to request a refund for the Xiaomi Mi Smart Air Fryer 3.5 L White that I purchased from your Istanbul Bahçeşehir Akbat Shopping Mall location on September 4, 2022 (invoice number MA92022000003277, sent to ESRA ÖZD**, my wife). To the best of my knowledge, the store employee called the st...

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  • 1view
  • September 05

The Xiaomi Redmi Note 11 has many challenges

I decided to give Xiaomi a try and purchased a Redmi Note 11 to evaluate the brand's quality, but I quickly discovered that the phone was plagued with issues. First, it takes care of the wallpaper for you. Second, even if you turn off the volume, the game will still play the last sound, which is an ...

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  • 9view
  • September 03

The Xiaomi Redmi Note 10 S has a freezing issue

My phone heats up, freezes up, and shuts down unexpectedly. I inquired about this while purchasing the phone, and the salesperson assured me that it would never occur. This is not how I was informed; in fact, when I call them now they tell me it has nothing to do with us and then hang up. The fact t...

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  • 22view
  • August 31

My Xiaomi Redmi 9T phone has turned off and will not turn back on

I recently purchased a Xiaomi Redmi 9 t that had been inactive for six months. After I sent it away for warranty service, they just sent it back to me because it was finished. It re-closed itself and stopped turning on after only a month. How disappointing, what kind of phone is this? Fix it properl...

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  • 15view
  • August 29

Xiaomi Redmi Note 11 lacks NFC, despite product descriptions

I was led to believe that the Redmi note 11 I purchased online would support NFC, but alas, it does not. I'm having a lot of issues with this, as I can't make contactless payments and can't share NFC. I can't tell if it's because of the update or if the problem is inherent to the phone.

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  • 9view
  • August 22

Xiaomi repair service Evofone refused to repair my Xiaomi 9 Pro under warranty

My phone, a Xiaomi 9 Pro, was having issues with charging and displaying a blue dot, so I took it to Evofone in Ankara, the official service center for Xiaomi products. They returned my phone, explaining that the complaints stemmed from a bend in the phone's case and that the repair would cost 1290 ...

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  • 9view
  • August 21

My Xiaomi Mi 9T shut down unexpectedly and hasn't turned back on

Hello, I purchased a Xiaomi 9t in December of 2021, and the phone suddenly turned off yesterday for no apparent reason. Quite a few files related to my employment were stored in there. When I went in for warranty service, the associate told me that I would have a solution in 21 working days, give or...

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  • 3view
  • August 20

The Xiaomi Redmi 11 is plagued with flaws

It's been 8 months since I purchased a Xiaomi Redmi 11. Every day it freezes, it shuts down by itself, and I really regret purchasing this phone. I have to send it in to the technical service every two months. For years I've used an iPhone, and now I'm frustrated that I just can't adapt to the Andro...

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  • 18view
  • August 17

After installing the MiU 13 update, my Xiaomi Note 10 has become unstable

Following the installation of the MiU13 update on my Xiaomi Note 10, YouTube no longer launches, and my phone frequently freezes. I called Xiaomi Turkey, but nobody paid attention to what I had to say or helped me solve my issue. This issue has worn on my patience to the breaking point. I kindly ask...

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  • 14view
  • August 17

Xiaomi tried to charge me for a warranty-covered robot vacuum repair

Due to a malfunction, I had to send my Xiaomi robot vacuum to the guarantee service. However, there is a fee for repairs on guaranteed products, and they request 370 TL (plus shipping) for products that are returned unused. If I don't pay, they also say they'll withhold the robot vacuum cleaner. The...

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Xiaomi tried to charge me for a warranty-covered robot vacuum repair
Xiaomi tried to charge me for a warranty-covered robot vacuum repair
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  • 23view
  • August 16
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Evofone's tech support messed up my Xiaomi Mi Band 5 smartwatch

My Mi Band 5 smartwatch was returned to me from the Evofone authorized service five or six times with ridiculous excuses for why there was no problem. I resent it under new tracking number 436854; the motherboard has been replaced. Nonetheless, I've been unhappy with this product for the past five o...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Xiaomi, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.