Xiaomi 
Complaint93
Resolved1
Brand Profile
Xiaomi, Is a member of Xolvie for 1 years. Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.
Brand Profile
Xiaomi, Is a member of Xolvie for 1 years. Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.
Complaint93
Xiaomi 11 Lite 5G screen capture failure, there is no solution
11 Lite 5G is the model of my phone. The button to capture the screen has been removed. It is not at all clear that the phone does not have the capability to record screen video, but this is not the case. I looked into everything and communicated my findings to the Xiaomi headquarters. On the other ...
Xiaomi Redmi Note 10 Pro camera stopped working
I recently purchased a Xiaomi Redmi note 10 Pro. After a year, the camera stopped working. It did not open, and it remained in the logo in its previous position. Even though I had given the service two different reports of the same error, they insisted that they could only repair the phone and insis...
Xiaomi Mi Robot Vacuum Mop 2 Ultra's gift was not given to me
07 July 2022 I purchased the Mi Robot Vacuum Mop 2 Ultra, and as a bonus, I was given a gift voucher. However, a gift check was not given to me. I am still holding out hope. When I call customer service, I am told that there is a problem that is originating from China and that we cannot intervene in...
Xiaomi Redmi Note 10 2022 phone's camera is blurry
The Xiaomi Redmi Note 10 2022 model phone, which was a gift from my father, was received on Monday, August 7th. The Vatan store is where he purchased the phone, and that is also where he opened and configured the device. When my father brought the phone into the house, I used the opportunity to chec...
Xiaomi Mi Tv Stick powering off problem
My "mi TV stick," which I purchased approximately 15 months ago, keeps powering off. They refused to exchange it because I had purchased it on Amazon. Nearly all of the users are experiencing the same issue. What steps should I take to resolve this issue? It just turns off, and I have to unplug it w...
Xiaomi missing order issue, they didn't send my gift Redmi Buds 3 Lite earphones
On August 3, 2022, I bought "Redmi Note 11 64 GB" from Xiaomi's mi.com/tr site. On their website, deals for August 1–11 were written in large font, and just below that, it said that people who bought a Redmi Note 11 64 GB would get a free pair of Redmi Buds 3 Lite earphones. (The screenshot shows it...
Fraud by a Xiaomi authorized repair service
Repairing a redmi 8 was on my to-do list. I did a search on Google. As a Xiaomi authorized repair service, the first one appeared on the scene. I found the phone number and dialed it. They provided me with the address, and I was able to ship the item there. I sent them the money they requested. It's...
Faulty spare parts on the Xiaomi Redmi Note 10 S
There are some issues with spare parts for Redmi Note 10 S phones as well; a screen we installed as an original failed after two months, while the repair shop didn't accept the mistake. As a result, there was no money back. But how can a malfunctioning spare part be the fault of the user? I'm relyin...
My order for a Xiamoi Mi Smart Air Fryer has been canceled by Migros
My Xiaomi Mi Smart Air Fryer was discounted to 799.99 TL on the Migros app. One hour before the scheduled delivery time, my order was canceled. When I contacted a customer service representative to explain the transactions, he claimed that a system error had occurred and closed my case. They compens...
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1 Up-VotesThe faulty Xiaomi Redmi Note 9 was not replaced by Xiaomi
In November of 2020, I purchased a Xiaomi Redmi Note 9. My phone is having issues: Apps sometimes don't work, the speaker doesn't work, the phone freezes in most applications, and the battery drains fast. When a call is received, the ringtone is silenced. During the call, there is a pause in the sou...
Xiaomi mob vacuum essential robot, service overcharged
There was something wrong with the service. My Xiaomi mob vacuum essential robot was broken, and I sent it to your service. But they said it was my fault and asked me to pay as much to fix it as I did to buy it. I asked them to return my robot without fixing it. But this time, they told me that I wo...
Xiaomi robot vacuum cleaner was lost in the shipment
I sent my Xiaomi robot vacuum cleaner to the service, but I haven't heard anything about it in a month. When I call you and look at the system, my robot vacuum cleaner, whose output is visible, is said to be missing when I call the cargo company. Why haven't you sent me the thing you've been sending...
Xiaomi 11 Lite power button and fingerprints sensor issues, the customer service was terrible
I bought a phone called Xiaomi 11 Lite. The phone's power button broke after 8 months. The sensor for fingerprints doesn't work. When I sent it to the service, they told me that the IMEI was stolen and that the warranty was over. I asked, "How will it come back?" He told me to call the store where I...
The MIUI 13 update caused the Xiaomi smartphone to malfunction
The phone slowed down after the MIUI 13 update. The camera and other apps stopped working and displayed a blank screen. The shutter speed of the camera is excessive. When you said you were "updating" the phone, what did you actually do? No matter what I do, the phone will not work. Now that I'm rese...
Customer service at Xiaomi is holding me up
In the event that the phone's speaker was defective, I returned it to the Tekira AVM Xiaomi Store where I bought it for a refund. All models, they claimed, have the same problem. Because they didn't have the same model, they promised to repair it under warranty and notify me. They promised to call m...
Xiaomi MIUI 13 not released
Welcome to Redmi Note 9 Pro, my phone. How long will it be before MIUI 13 is released? Is there a release date or something? Miui 13 is installed on my device. How long will it take for my phone to receive an update based on this build number?
Xiaomi 11 T phone screen and power button problems, the customer service was not interested
My Xiaomi 11 T, which I bought on July 7, 2022, from the Corum Mi Store, froze after 7–10 days of use. The screen went black, the power button stopped working, and it was locked. I sent it to Samsun Authorized Service and told them it was brand new. Because of this problem, I refused any software up...
Xiaomi store sent me the wrong product
I purchased a filter from the online system of the Xiaomi Mi Store, but the wrong one was shipped to me. I gave it back in. They sent the merchandise back to me despite the fact that it had not been opened, and they do not provide refunds or exchanges for their customers. They do not stand by the qu...
Xiaomi Redmi 10 phone return problem, it is too slow
Hello. The Xiaomi Redmi 10 phone I bought Telekom dealer on July 4, 2022, by adding an extra payment to my bill, stopped working before the month was over. It's a device that makes me unhappy because it is very slow when I use it. I'm not happy, so I want to go back and get my money back. The devic...
Xiaomi Redmi Note 9 update issue
My mobile device is a Redmi Note 9 from Xiaomi. I did a software upgrade, ie Miu 13. On the other hand, the IMEI code of the phone has been removed. I have no idea how something like this could have taken place. You are performing software updates on the phone, but instead of improving the phone, th...
Xiaomi Redmi Note 8 fingerprint security problem, it does not work regularly anymore
Since 2016, I've been using a Xiaomi Redmi Note 8. Last month, the device's fingerprint setting went away. The problem went away after I turned the device back on. But after a month, the same problem with passwords and the fact that there is no setting for fingerprints in the security section is sti...
Xiaomi Enchen Black Stone 3d Shaver warranty issue, also the performance is too bad
Xiaomi Shaver Enchen Black stone 3D brand is a big mistake. On January 17, 2022, I bought this shaver from Trendyol. I had problems from the first day, so I wanted to send it back. The return was not accepted because the product was an electronic device. We would send it to guarantee, and they would...
Xiaomi Vacuum-Mop 2 carpet detection problem needs to befixed
My robotic vacuum cleaner is a Xiaomi Vacuum Mop 2, which is its model number. When it first started out, the robot would immediately ramp up its power whenever it would come into contact with carpet. Within the application was a section labeled "device settings" that contained this function. Howeve...
Xiaomi Mi Box s audio issue
Hello, I bought a Mi Box s from the Xiaomi store in Cevahir AVM about two months ago. The device's sound has been giving me a lot of trouble for the past week. There is so much noise and rustling that we can't hear people talking. I can't either watch Bein Connect. I went to Ozdilek AVM's store toda...