Xiaomi

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Do you have any complaints about Xiaomi?
359 Complaint
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1 day ago

Xiaomi Redmi Note 10s Miui 14 Update Drains Battery

My Redmi Note 10s recently upgraded to the latest MIUI 14, and I've been experiencing serious battery problems. The battery life has significantly decreased, and it drains so quickly that I can barely get through a day without charging it. I could easily get 14 hours of screen time before the update...

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1 day ago

Xiaomi Buds 3 Lite Replacement Problems and Misdelivered Model

Hello, my name is Anil Ozcam. On December 23, 2022, I purchased the Xiaomi Buds 3 Lite earphones. Unfortunately, the left earphone did not function properly, so I sent it to the Xiaomi authorized repair service. They sent me a replacement, but the replacement was also defective, so I returned it to ...

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1
2 days ago

My Redmi Note 9 Pro is Still Stuck on Android 11 While Android 12 is Out

I'm having a major problem with my Redmi Note 9 Pro. It's been over a month, and Xiaomi still hasn't updated my device to Android 12. It's a global version of the phone, and MIUI 13 for the Redmi Note 9 Pro has already been released in Turkey, but most users have yet to receive it. Meanwhile, over t...

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1
2 days ago

Xiaomi Robot Vacuum Unusable: Multiple Repairs Fail, Seeking Refund or Repair

I haven't been able to put my Xiaomi robot vacuum to use since I purchased it. As a result, I've already sent it to the repair shop three times. The service center informed me that there was no problem at the time. However, I will not accept it back until the device has been fully repaired. If it ca...

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4
5 days ago

Xiaomi 12t Pro Echo Issue

I just got a Xiaomi 12t Pro, and ever since I've been having trouble with my phone conversations being cut off by an echo of my own voice. It was very frustrating that the problem did not appear to be resolved no matter what actions I took. After doing some research online, it appeared that other pe...

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3
1 week ago

Seeking Refund or Replacement for my Defective Xiaomi Power 11 Cordless Vacuum

I purchased a Xiaomi Power 11 cordless vacuum cleaner from Metrogarden mall, but the product turned out to be defective. After a replacement was issued, the new product was also faulty, with the motor not working properly. We took it back for repairs, but the problem persisted even after we received...

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3
1 week ago

Xiaomi Redmi 9t Security Fail

As an avid user of the Xiaomi Redmi 9t for almost a year now, I have recently encountered some serious security issues with the phone. Despite having an active screen lock, the phone seems to unlock itself while resting idly. I use both fingerprint and pattern unlock methods but to no avail. It's li...

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3
2 weeks ago

Xiaomi Asks for Exorbitant Price to Fix Malfunctioning Poco X3 NFC

Despite the warranty being valid, they want me to puy up almost the price of the phone!! the phone suddenly shut down and wouldn't turn on, I sent it to the authorized service center, and they claimed to have fixed it before sending it back. However, the same problem persisted, so I sent it back ag...

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2 weeks ago

Xiaomi 11T Pro Screen Flickering Complaint

I recently purchased a Xiaomi 11T Pro phone, and while I use the 120hz display setting, I've been experiencing problems with the screen dropping to 60hz and flickering. This is quite frustrating, especially since I've grown accustomed to the smoothness of the 120hz display. I haven't turned on any b...

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6
2 weeks ago

Only English Is Available On My Xiaomi Redmi Note 11

I've been a loyal Redmi customer for years because I usually like their phones. But I just bought a green Redmi Note 11 and found out that half of the phone's apps and settings are in English, which is annoying. I called customer service to get the problem fixed, but they are taking a long time to g...

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1
2 weeks ago

My Xiaomi Robot Vacuum Breaks Down After 4 Months

Hello, I purchased a Xiaomi robot vacuum last year from hepsiburada.com. After 4 months of use, one of the wheels fell off, so I had it repaired by an authorized service. The service representative returned my call and informed me that the robot vacuum could not be repaired and that the wheel was no...

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1
2 weeks ago

Xiaomi X4 GT Automatic Display Brightness Defect

For some reason, my Xiaomi x4 gt's auto screen brightness mode has been driving me crazy lately. Since upgrading to MIUI 14, the automatic screen brightness setting has been unreliable. When activated, the mode drastically reduces the screen's brightness, making it difficult, if not impossible, to r...

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3 weeks ago

The Product I Bought From Xiaomi Turkey Did Not Arrive

On February 23, 2023, I bought two Xiaomi Smart Pet Food Feeders from buy.mi.com in Turkey. I planned to give one of them to a friend. Even though I've been waiting for my product for seven days (five working days), it still hasn't been sent. When I called Xiaomi's customer service, they told me to ...

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3
3 weeks ago

Endless Flaws In My Xiaomi Redmi Note 11

I just bought a brand-new Xiaomi Redmi Note 11 two days ago, and since then I've had nothing but trouble with it. First of all, most of the functions don't work. The phone book is a mess, and I can't even set up an email account. What kind of phone does this look like? I'm so sick of all these probl...

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5
3 weeks ago

Xiaomi Robot Vacuum Mop Essential Service Failure

With the work order IST01-VP-1731714, I sent my product to the Turkey Istanbul Ataşehir Ouno technical service because the main brush stopped working. But when the item was sent back to me, it still had problems. I found that the product seemed to be charging all the time, but as soon as I took it o...

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3 weeks ago

My Xiaomi Mi Stick Isn't Working and I Can't Find My Serial Number

I just bought a Xiaomi Mi Stick from A101, but it was broken and wouldn't get past the "starting up" screen. I took it to the service center, but they couldn't fix it because it didn't have a serial number. I was told that the serial number should be written on the box, but the box has disappeared. ...

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2
3 weeks ago

Xiaomi Note 11 Pro Battery Drain Nightmare

Listen up, I purchased a Xiaomi Note 11 Pro from Teknosa store on 02/25/2023, and I am livid! I had high hopes for this device, but boy was I wrong! The battery consumption is absolutely insane, even when I am not using it. I charged it to full capacity in the morning, and by the time I got to work,...

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3
3 weeks ago

Xiaomi Mi 360 Security Cam Memory Card Problems

I bought the Xiaomi Mi Home Security Camera 360° with high hopes, but the memory card has been giving me a lot of trouble. Even though I bought multiple cards and tried to format them on both my phone and my computer, the camera still won't read or format the cards correctly. When the card is empty,...

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6
3 weeks ago

My Mi Vacuum Mop 1C 2-in-1 Robot Vacuum Breaks Down Before Warranty Expires

I bought the Xiaomi Mi Vacuum Mop 1C 2-in-1 robot vacuum cleaner from a seller on Hepsiburada, but it broke because of a problem with the battery before the warranty ran out. When I called Hepsiburada, they told me to send it back to them so they could fix it. But KVK Technical Service told me that ...

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7
3 weeks ago

Xiaomi Redmi 11 Pro Plus Phone Malfunctioning After 3 Months

It's been only three months since I bought my Xiaomi Redmi 11 Pro Plus phone, but I've already grown to despise it. The phone cannot establish a connection to the network, and when a call is being made, the display gets extremely hot, making the device uncomfortable to hold. My capacity to use the i...

Brand Profile

Xiaomi The brand profile has not been created until today. 
Xiaomi does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Xiaomi The brand profile has not been created until today. 
Xiaomi does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.

Frequently Asked Questions (FAQ)

How do I claim warranty on Xiaomi?
To claim your warranty, you need to have your purchase receipt and the full smartphone box with all the items you received at purchase. Make sure you do not lose these two items. For more information, you can visit the nearest MI service center or their official website.
What does Xiaomi warranty cover?
Xiaomi promises to fix any hardware defects of the product at no cost, using either new or refurbished parts. Alternatively, Xiaomi can replace the product with a brand-new or like-new version for free or issue a full refund, excluding potential shipping costs. The primary condition is that all claims must be made within the warranty period, and the claim has to be in line with warranty terms.
How long is the Xiaomi warranty period?
The Xiaomi warranty period varies depending on the product you purchase. The warranty provided for most products will last two years from the date of purchase. However, it is important to note that for certain products, such as headphones or other small devices, the average warranty period may vary based on the manufacturer's policies and specific terms.
How do I know if my Xiaomi is under warranty?
In order to examine and validate the authenticity of your Xiaomi gadget, you will need to follow these straightforward steps: Open up your web browser and navigate to the official Xiaomi Product Authentication page, and enter either your IMEI or your serial number, lastly in the box that appears, type in the verification code, and then click the "Verify" button.
How do I contact Xiaomi?
Xiaomi offers customers a convenient way to get in touch with the support team and seek assistance with any product-related concerns they may have via email at [email protected] or by contacting the Customer Service Center at 1-800-131-20048 (PLDT) or 1-800-8386-5529 (Globe) from Monday to Friday between 9 am and 6 pm.

About Xiaomi

Smartphones, mobile applications, laptops, and various other types of consumer electronics are some products that Xiaomi, a Chinese multinational electronics business, designs, produces, and distributes. Xiaomi, founded in 2010 by entrepreneur Lei Jun, swiftly became one of the top smartphone makers. Xiaomi's devices are popular with people in developed and developing nations due to their high-quality features and reasonable prices. The corporation has a significant presence in China and India but has expanded into Europe, Southeast Asia, and Latin America. In addition to smartphones, Xiaomi also offers laptops, smart home devices, fitness trackers, and other electronic equipment. The Mi Home app enables users to manage and monitor their Xiaomi devices from a single interface.