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Do you have any complaints about Watsons?

35 Complaint

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  • 6view
  • 1 day ago

Watsons delivery problem not resolved

It's been over a month and a half since I placed my order, and I'm still waiting for it to arrive at my doorstep. Unfortuitously, the issue has not been resolved despite the numerous times that I have attempted to get in touch with the customer service department and the number of complaints that I ...

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  • 7view
  • 2 days ago

My return was rejected by Watsons

Even though the foundation I bought at Watsons was too light for my skin tone and the packaging had already been opened, the store would not accept the return or exchange of the product. The representative of the customer service department also mentioned that after a day had passed, he would no lon...

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My return was rejected by Watsons
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  • 4view
  • 3 days ago

My shipment was lost in transit from Watsons

I made a purchase from Watson's online store. I opted to put my ship in storage (19.09.2022). My order was processed on September 20th, 2022, and I was notified the following day (September 21st, 2023) that my shipment had left the warehouse and was on its way to the store. There has been no further...

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  • 4view
  • 3 days ago

Watsons Password Renewal And Inaccessable Customer Service

I can't log in to Watson's site and app. My password gives an error, but my password is an automatic password that I have used for a long time. I want mail for a password reset but mail is not sent. I call customer service at 08507559987 but I cannot connect to customer service. The answering machin...

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  • 7view
  • 6 days ago

Watsons Cancels Orders Without Asking The Customer

Watsons canceled the September surprise box without asking me. They said they couldn't send it in a week. It was sent to everyone, except me. They said they had nothing to do with customer service, and they were interested. I want the box provided or I want it compensated. If it was out of stock, th...

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  • 5view
  • 3 weeks ago

Watsons Online Declines Login

I've been trying for 2 days to get into the Watsons site. My membership is up and running. I keep getting mail from you about your campaigns. I'd like to take advantage of them, but I can't sign up in any way. Even though my password is right, the system won't let me in. I want to change my password...

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  • 4view
  • 4 weeks ago

As a result of Watsons's poor delivery service, I lost both time and money

I placed my order online! Watsons texted me today, saying, "Your order is in our branch, you can pick it up." When I arrived to pick it up, the manager informed me, "There has been a mistake, it has not yet been delivered!" This is not my problem, I told her! She pointed me in the direction of Custo...

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As a result of Watsons's poor delivery service, I lost both time and money
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  • 1view
  • 4 weeks ago

My package from Watsons has not arrived yet

The Watsons online store was very convenient, and I was able to place an order and have it delivered to the local store. After waiting two days, I got a text message informing me that your shipment is on its way to our shop. My order has been marked as complete in the application. It was written tha...

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  • 2view
  • September 05

My order from Watsons was abruptly canceled

My order was canceled before the holiday because of a price increase, making me a victim and wasting my time. I will never return to this store because of the terrible lack of professionalism I have encountered every time I have attempted to make a purchase. Although I had no hand in determining the...

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  • 4view
  • August 30

It has been 10 days and Watsons still hasn't delivered my order

My order placed on August 20 has not yet arrived. The company does not use my product, does not check in with the cargo firm to see if it has arrived, and does not make any attempts to resolve the issue by contacting the firm. Despite receiving payment 10 days ago, they have yet to deliver the promi...

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  • 10view
  • August 29

Watsons website malfunctioned and I missed to get a bonus for this reason

For those who spent 300 TL or more at Watsons, the store ran a promotion offering 100 bonus points for those who use their loyalty card. The Watsons website made a mistake, so the payment was short one split. No one at customer service cared to help me when I called in. I used a coupon, and if I can...

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  • 7view
  • August 26

Watsons account verification problem

I'm unable to complete my online purchases because I have misplaced my system password. That's why I'd like it to send me a link to reset my password via the e-mail address I specified, but the link never reaches me. For a very long time, I've been struggling with this!

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  • 8view
  • August 15

I have a Watsons card, but I can't get a discount with it

When I use my Watsons card to make purchases through the website or the mobile application, the Watsons card price is not automatically applied to the items that I add to my shopping cart. I contacted the company's customer service. They assured me that they will compile information regarding this m...

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I have a Watsons card, but I can't get a discount with it
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  • 9view
  • August 11

Watsons refund problem could not be solved in 34 days

Even though it's been 34 days since I placed and sent back my order WTS3859567, I still haven't been charged the return fee. Every time I call, the customer service center gives me a day. When will I receive my refund? Why do you insist on blaming the bank that I use when I haven't even opened the p...

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Watsons refund problem could not be solved in 34 days
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1 Up-Votes
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  • 14view
  • August 10

Watsons return process problem, I need your support

I went to Watsons.com and bought Crocs slippers. I could never try them both at the same time, because the part of slippers that should be tied with a rubber band is tied with an iron rope. I won't know if the product works until I try it. I just had to open that Demir and try it. It was a small num...

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  • 6view
  • August 05

Watsons order cancelation and refund problem

On June 27th, 2022, I placed an order with Watson's and they said it would arrive within 3-5 days, but it never did. Because of this, I canceled the order and returned it. For the past few months, I've been waiting for them to return my money. Inconveniently, no one cares enough to tell me about it....

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  • 4view
  • July 21

Watsons couldn't deliver the products, so I couldn't get my money back

My order of 412 TL, which I placed on the Watsons app on June 30, 2022, was sent back because it was damaged before it got to me. The shipping company couldn't pay the return fee until today, so I haven't gotten my money back for a month. What does it mean for a company to test people at every step ...

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Watsons couldn't deliver the products, so I couldn't get my money back
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  • 11view
  • July 16

Watsons customer service is never available

I paid 620 TL for a suitcase at Watsons. When I first started using it, one of the wheels came off, but I was able to replace it. Unfortunately, the other wheel came off after a short period of time, and I was disgraced. I attempted to contact customer service via the mobile application's online tra...

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Watsons customer service is never available
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  • 10view
  • July 16

Lost my Watsons card and couldn't get in touch with customer service

Because I had misplaced my Watsons card, I was unable to get in touch with customer service. Please provide me with all the information I need about the lost credit card, including its serial number and other details. It should not be so difficult to get in touch with a customer service representati...

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  • 1view
  • July 10

Sale of Watson's defective products

The service was bad, and Loreal night cream, which had been opened and changed consistency, sold me a bad product. Then, when I said I didn't agree, the procedure was explained to me, and I was told I could call wherever I wanted and I wouldn't get any results. It's sad that when a customer trusts a...

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  • 15view
  • July 10
whole star empty star empty star empty star empty star

Watsons did not give me a complete refund

Watsons provided me with two in-store delivery orders (WTS3750512-WTS3750418). The products I ordered were cheaper elsewhere, so I had to cancel and create a return request. The fees I paid for both of my orders were returned incompletely as a result of the return. I demand immediate payment of any ...

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  • 4view
  • July 07
Complaint has been removed from publication by A***
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  • 3view
  • July 06

I couldn't use my bonuses because of Watson's points trick

After spending more than 400 TL on Watsons.com.tr, I took part in the campaign to load 400 TL worth of Watsons points that could be used in stores. They said on the campaign page that the points can only be used in stores. Today, my points were added, so I went to the Watsons store in Bursa Korupark...

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  • 5view
  • July 04

Watsons chairs poor performance, the fabrics were ripped

We bought four chairs from Watsons on May 21, 2022. But now, one and a half months later, some of the sewed fabric on the chairs has come off. We took it back to the store where I bought it, and they made me fill out a paper that didn't help my question.

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Watsons chairs poor performance, the fabrics were ripped
Watsons chairs poor performance, the fabrics were ripped
Watsons chairs poor performance, the fabrics were ripped
+6

Brand Profile

subscribe Watsons, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Watsons, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.