Vodafone

whole star whole star half star empty star empty star 2.5
Son 1 yılın verilerine göre oluşturulmuştur.
profile-icon
Do you have any complaints about Vodafone?

56 Complaint

Şikayet Sıralaması
profile
  • 5
  • October 16

Vodafone Unlimited Tiktok Package Uses My Quota

I bought Vodafone 15-day unlimited TikTok palette for 39 TL. However, I found that it drops from the internet every time it is used. We have created a complaint record about the package that is not seen in my side application and on the customer representative's system. The person who called me clai...

Read more
profile
  • 2
  • October 15

Vodafone Security Breach Caused Sufferings

On 10.02.2022, without my knowledge, without any identity verification on my Vodafone line or due to insufficient identity verification, my line was directed to fraudsters and my incoming messages were closed, and money was requested from people in my contacts through the bank by malicious persons. ...

Read more
profile
  • 5
  • October 13

Vodafone failed to deliver the ad-hoc data plan that was advertised

I made the decision to switch to mobile payments so that I could take advantage of a promotion that offered free cloud storage space in exchange for switching to mobile payments through the Vodafone app. I was informed that the dates for uploading internet gift package data range from October 1st to...

Read more
profile
E****'s Thank You Message
  • October 11, 12:02 am

“Teşekkürler çözüldü”

Complaint has been removed from publication by E****
profile
  • 8
  • October 08

Despite promising a free 6-month Blue Tv subscription, Vodafone never delivered

For the past two weeks, my issue with complaint ID 109368651 has gone unresolved. When I signed up for internet service, I was also promised a free 6-month Blue TV trial. They haven't activated my membership after a month, and their customer service keeps diverting my attention away from the issue a...

Read more
profile
  • 22
  • October 07
profile
E*** rated more than satisfied
  • October 07, 6:18 pm

Vodafone overcharged me again

My Vodafone account had a total of 12 Turkish Lira deducted from it on two separate occasions, both of which occurred without my knowledge or permissi...

Read more
profile
  • 7
  • October 06

Vodafone Redbox has a very shaky network

The quality that Vodafone enjoys internationally is not reflected accurately in Vodafone Turkey due to insufficient users and management. It's been over a week since I first noticed the Redbox internet network issue, and it's almost as if I have no internet connection at all. Even though I called an...

Read more
Vodafone Redbox has a very shaky network
profile
  • 13
  • October 06

Regarding the renewal of my data plan, Vodafone attempted to overcharge me

The contract for my 10-gigabyte postpaid line with Vodafone is about to expire, and now they want to charge me a fee that is 150% higher in order to renew the contract. In addition to the fact that I do not believe that to be within the bounds of the law, I would like to negotiate a lower price for ...

Read more
profile
  • 21
  • October 05

Vodafone billed my gsm for a service I never subscribed to

Bluehat Digital Marketing has deducted an entertainment service fee from the balance of my Vodafone mobile GSM line. In no way, shape, or form did I install or make use of a service of this kind related to entertainment, nor did I sign up for it. This subscription was set up without my permission an...

Read more
Vodafone billed my gsm for a service I never subscribed to
profile
  • 20
  • October 05

Vodafone refund issue still not fixed

To the Management of Your Firm, Please review the call logs from my evening of 7 July with Vodafone customer service so that we can get to the bottom of my complaint. I have tried calling four times with no success. Your company's reputation inspires me to write to you. Without a resolution here, I ...

Read more
profile
  • 12
  • October 05

Vodafone Acted Irresponsibly as Delivering My Sim Card

I submitted my request for a transfer through the Vodafone website; however, the employee who was supposed to bring my sim card did not come to my address and told me that you were not at home. As a result, my transaction was canceled, despite the fact that I did not leave the house at any point and...

Read more
profile
  • 12
  • October 02

Vodafone tricked me with deceptive advertising

My go-to choice for a gsm service provider has been Vodafone for quite some time now. Unfortunately, my most recent interaction with Vodafone did not have a favorable outcome. To begin with, the dealer stole money from me without my permission. I called the customer service number and voiced my diss...

Read more
profile
  • 8
  • October 01

Vodafone restricted my unlimited data plan

Due to industry and work requirements, I have been using the Vodafone Unlimited Internet package for two years. About a week ago, I checked the Yanimda app and saw that the commitment period for my plan would end with the offer. I paid 339 TL up front for a twenty-four-month subscription to the unli...

Read more
Vodafone restricted my unlimited data plan
Vodafone restricted my unlimited data plan
Vodafone restricted my unlimited data plan
profile
  • 13
  • October 01

Vodafone Connection, Line, Product Issue All Together

I have Redbox account number 5441669478. When I first started using it on 08.09.2021, I created a bug report with the complaint that the internet was too slow. , they reported that there was slowness due to heavy use in the region I was in, so I believed it and waited. Later, when I changed the city...

Read more
Vodafone Connection, Line, Product Issue All Together
profile
  • 11
  • October 01

Vodafone canceled my data plan

After my contract with GSM expired, I made the switch to Vodafone and almost immediately upgraded to a data plan that was good for an entire year. After I had used it for a while, I found out that the data plan I had subscribed to had been canceled without either my knowledge or permission. My attem...

Read more
profile
  • 16
  • September 30

Vodafone 15 Mbps Superbox Internet Supply Declines in the Evening

My internet service is provided by Vodafone Superbox 15 Mbps Unlimited. In the evening, my internet connection is notoriously slow. I need support at this point. My issue is not resolved by the customer service team at Vodafone. Despite the fact that I filed a complaint and requested a report, nobod...

Read more
profile
  • 16
  • September 30

Vodafone Promised Service Can't be Used

I am a Vodafone Net subscriber. They called about 20 days ago and offered me a free 6-month subscription to Blu TV in exchange for upgrading my package. I did so. However, even after 20 days, I am unable to obtain the membership code and log in to Blu TV. I contacted customer service about this prob...

Read more
Vodafone Promised Service Can't be Used
profile
  • 17
  • September 28

Vodafone changed my data plan without my permission

Since the contract for my Vodafone service was about to expire, I started looking into prepaid options. After I called, they took down my information but ultimately declined to fulfill my demand. After only 10 minutes, they switched my service to a different tariff without asking or obtaining my con...

Read more
profile
  • 14
  • September 28

My gsm contract with Vodafone has not been canceled yet

The cancellation of my Vodafone gsm line has been processed after my application to terminate the line was received and processed. Within forty-eight hours, the promised refund would be processed. It's been three days and a customer service representative still hasn't gotten back to me about my issu...

Read more
profile
  • 24
  • September 27

Due to a security flaw on Vodafone's end, I was fraudulently charged

Late at night, on my Vodafone postpaid gsm line, I was prompted several times to confirm my approval of mobile payments. Soon after, I contacted Vodafone's customer service and learned that a purchase totaling about 1250 TL had been made using my phone number. I want you to disable the mobile paymen...

Read more

Brand Profile

subscribe Vodafone, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Vodafone, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.