Vodafone

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Do you have any complaints about Vodafone?
309 Complaint
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7
2 weeks ago

After waiting for 17 days, Vodafone still hasn't sent me my SIM card

My request to port my line 0555.*****65 to Vodafone Turkey's **** Red** plan was submitted on December 29th, 2022. In the time between the request and now, the courier has been scheduled to arrive once, on December 31st, 2022, but he has yet to show up. Subsequently, despite my repeated reminders, h...

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5
January 02

Vodafone overcharged me for cellular data

Although VODAFONE customers have "Unlimited Internet Usage Rights" that include some video, music, and social media applications, it is making us victims by consuming the majority of its customers' internet quotas without their knowledge. Furthermore, the screenshots I take when I receive quota inqu...

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8
November 23, 2022

Vodafone Charged Me for the Packaged I Already Revoked

When I turned on my phone's screen, a warning popped up near the fingerprint sensor and then went away. Then I looked at the message and saw that it was from Vodafone, trying to sell me an extra package. I bought a package called "Unlimited Entertainment Package" for 19 TL. When I turned on the scre...

Vodafone Charged Me for the Packaged I Already Revoked
Vodafone Charged Me for the Packaged I Already Revoked
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16
October 17, 2022

Vodafone did not follow the ruling of the consumer arbitration tribunal

My Vodafone GSM line has been acting up since October of 2021. No matter where I am—at home, on the street, at school, in the park—whether I am making or receiving a call, having a conversation, or doing nothing at all—the network power will suddenly drop and the phrase "no service" will appear. Of ...

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15
October 17, 2022

There is no option for setting up a recurring payment on my Vodafone bill

I attempted to subscribe to Vodafone's gsm service and gave an automatic payment order from my credit card, but the transaction was unsuccessful. The phone line is now inactive. Once again, I try to set up a recurring payment, but the system rejects my request. When I called the help desk, they said...

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55
October 16, 2022
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Esra's Thank You Message

“Thanks to Vodafone for being solution focused.”

Vodafone Doesn't Let Me Get A Cheaper Tariff

Vodafone won't let me change my current plan to a cheaper one! The commitment period of the package I am currently using is expired. After many conver...

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12
October 16, 2022

Vodafone is Delaying Internet  Line Transfer

I moved my line to Vodafone over the internet. It's been exactly 1 week, my line was delayed and the switch could not be made. No action was even taken. The customer service told me that the transaction was started, the couriers received my signature, and I signed the documents, but I still haven't ...

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13
October 16, 2022

Vodafone e-Sim Activation Problem

I upgraded to an e-sim card. It has been inactive for the past seven days. My phone company is Vodafone. As a result of the lack of availability of e-sim at the majority of dealers, staff of Vodafone dealer locations offered absurd charges, and my line is still not enabled. A week has passed since I...

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23
October 16, 2022

Vodafone spin gift app not working

Before the "spin, the gift wheel" feature can be accessed within the Vodafone app, funds must first be loaded into the app. Despite having money in my account, I have been unable to spin the wheel for the past day. This is despite the fact that I have money in my account. When I press the wheel icon...

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2
October 16, 2022

Vodafone does not allow gsm line transfers through their retailers

The dealership for Vodafone in Istanbul's Beylikduzu/Perla Vista area does not transfer. My fiancee and I came here to complete the transfer of my phone service to my name at this dealership. When we inquired as to why they did not perform the transfer process, the official we spoke with said that t...

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36
October 16, 2022

Vodafone Unlimited Tiktok Package Uses My Quota

I bought Vodafone 15-day unlimited TikTok palette for 39 TL. However, I found that it drops from the internet every time it is used. We have created a complaint record about the package that is not seen in my side application and on the customer representative's system. The person who called me clai...

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1 Up-Votes
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October 16, 2022

Vodafone Internet Supply Speed is Slow

Internet speed is too slow. Necessary support is not given in Nevşehir/Hacıbektaş district. None of us, including those around me, are happy with this situation at all. Now, when Vodafone is mentioned, they approach it with prejudice, just because of it's a network problem. The internet, which is fa...

Vodafone Internet Supply Speed is Slow
Vodafone Internet Supply Speed is Slow
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4
October 15, 2022

Vodafone Gsm Internet Connection Problem

Although my mobile internet at my home used to work without any problems, it has not been for a few months. In the last few weeks, I'm tired of constantly putting my phone on airplane mode and connecting to the internet again. If you don't find a solution I will change my carrier. I switch it off to...

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3
October 15, 2022

The home internet installation that Vodafone started has not been finished

Even though I submitted my application for a home internet service through Vodafone a week ago, I still have not received confirmation that I have been approved for the service. My registration has not been completed because the customer service representative who was working to finish up my registr...

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2
October 15, 2022

Vodafone Mobil Network Issue

Vodafone Mobile Internet does not connect and terminates quickly. The representative insists that the uses cannot be changed. I'm attempting to explain my problem. I was pleased with Vodafone Customer Service, but my most recent call was very brief, unresolved, and with the answer to pass it on. I'm...

Vodafone Mobil Network Issue
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2
October 15, 2022

Vodafone is Preventing me From Benefiting the Gift Campaign

on 23/09/2022, I shared a link with my friend to take advantage of Vodafone's Kazan Invitation Campaign and made him a Vodafone member. The line was activated 6 days later on 29/09/2022. Although it has been more than two weeks at the moment, the 3-month 30 GB gift campaign that we were told would b...

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2
October 15, 2022

Vodafone Security Breach Caused Sufferings

On 10.02.2022, without my knowledge, without any identity verification on my Vodafone line or due to insufficient identity verification, my line was directed to fraudsters and my incoming messages were closed, and money was requested from people in my contacts through the bank by malicious persons. ...

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2
October 15, 2022

Vodafone Constantly Calls, Mobbing Customers

The Vodafone Turkey Call Center initiates tariff change calls daily, Monday through Sunday, between 9:05 and 9:10. You have three months until the tariff expires. I'd rather you not call again than for me to talk to you while I'm sick in bed. That's why I went and switched the gsm operator around. S...

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1
October 15, 2022

Vodafone Network and Connection Problems

On 19.09.2022, I had a conversation with a Vodafone customer representative about the network problem. Vodafone determined that the line was defective. However, there has been no positive or negative feedback on the subject thus far. I've been having trouble connecting to the internet for days due t...

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Ali
7
October 14, 2022

I was overcharged by Vodafone for cellular data use

The amount that I owe Vodafone each month for my mobile internet service is greater than my rent. As a student who was without a home internet connection for three weeks, I was forced to use the mobile internet service provided by Vodafone at a cost of 649 Turkish Lira. Considering that I am a stude...

I was overcharged by Vodafone for cellular data use

Brand Profile

Vodafone The brand profile has not been created until today. 
Vodafone does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Vodafone The brand profile has not been created until today. 
Vodafone does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.