Vodafone Üye Marka

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Vodafone

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Do you have any complaints about Vodafone?

249 Complaint

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  • 1 day ago

The quality of service provided by Vodafone is very low

The problem is that the programmers who work on these systems think their customers are too dimwitted for them to ever design a system that is useful to them. Why should a free gift of internet access come with restrictions on how long it can be used? Either you don't have a lot of brains or people ...

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The quality of service provided by Vodafone is very low
The quality of service provided by Vodafone is very low
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  • 1 day ago

Vodafone's web speeds are absolutely terrible

Vodafone provides the mobile gsm line that I make use of. My searches on the internet have yielded no results. I am unable to use the internet because it appears that the validity of my package will never run out. Unfortunately, the speeds of the internet are quite slow. Even the stories section of ...

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Vodafone's web speeds are absolutely terrible
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  • 1 day ago

Vodafone data plan cancellation issue

I regret having subscribed to an extra Vodafone internet plan and would like a refund. I have tried canceling via the Vodafone mobile app but to no avail. Canceling is something I want to do at this point. We're sorry, but we were unable to accommodate your request for the chance 20 GB package. Many...

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  • 1 day ago

Vodafone billed my gsm for a service I never subscribed to

Bluehat Digital Marketing has deducted an entertainment service fee from the balance of my Vodafone mobile GSM line. In no way, shape, or form did I install or make use of a service of this kind related to entertainment, nor did I sign up for it. This subscription was set up without my permission an...

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Vodafone billed my gsm for a service I never subscribed to
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  • 1 day ago

Vodafone Yanımda Application is Lacking

I'm unable to enter my profile in the Vodafone app. The app is constantly crashing. I'd like to know how much time I have left on my phone line. When I try to return to the main page, it says "go to survey". I want to close the window because I don't want to go to the survey, but it doesn't work. Th...

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  • 1 day ago

Vodafone Network Problems are Causing Phone Calls Get Interrupted

I have been a Vodafone customer for many years. I saw an unexpected service quality from Vodafone. There was a network reception problem for Vodafone throughout the district I am in today, and Vodafone lines could not get a network and the conversations were cut off. The district I am in is the Sent...

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Vodafone Network Problems are Causing Phone Calls Get Interrupted
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  • 1 day ago

Vodafone Customer Support Provides  Misleading Information

I called Vodafone customer service and wanted to cancel my home internet commitment as it will expire in 15 days. But the customer representative tried to deceive me by giving false information. He called on the last day and said I had to cancel. Although I said that I would not be in Turkey at that...

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  • 1 day ago

Vodafone Internet Service is Inconsistent

After I switched to the Vodafone unlimited package, my internet speed went down a lot. The phone works, but I have no way to connect to the internet. There is no way to connect to the internet. I can't place a call using internet services. I called customer service three times. One time, someone hun...

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  • 1 day ago

Vodafone refund issue still not fixed

To the Management of Your Firm, Please review the call logs from my evening of 7 July with Vodafone customer service so that we can get to the bottom of my complaint. I have tried calling four times with no success. Your company's reputation inspires me to write to you. Without a resolution here, I ...

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  • 1 day ago

My data plan with Vodafone was overpriced

Hello, Since 2014, Vodafone has been my cellular provider, and I have a postpaid gsm plan with them. It is completely unfair that you sent a discount code to my friend via text message for the same data plan that you advertised for 169 TL the previous month. I still use that plan. He started working...

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My data plan with Vodafone was overpriced
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  • 1 day ago

Vodafone Acted Irresponsibly as Delivering My Sim Card

I submitted my request for a transfer through the Vodafone website; however, the employee who was supposed to bring my sim card did not come to my address and told me that you were not at home. As a result, my transaction was canceled, despite the fact that I did not leave the house at any point and...

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  • 1 day ago

Vodafone Overcharged me for Games Downloaded without My Consent

My phone was used in a way that I was not aware of to download the game from the Play Store, and the cost of this is reflected in my account. When I contacted Vodafone's customer support, they informed me that there is nothing that can be done about the situation. Then the total amount that I owe is...

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  • 2 days ago

Vodafone Unable to Ensure Customer Privacy

Vodafone cannot guarantee  Customer Privacy. Our mobile devices are subjected to persistent interference, and various attempts are made to steer them in a particular direction. This procedure is carried out using the panel of customer service. Representatives of the company are ignoring us. Unfortun...

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  • 2 days ago

Vodafone altered my data plan without warning

The monthly cost of my data plan was increased by Vodafone before the end of the commitment period of my contract, and this was done without my knowledge or consent. The price of my plan was increased without asking me first, and I'm not happy about it. On September 24th, 2022, I asked the represent...

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  • 2 days ago

Vodafone has not yet finished installing a base station in our small town

We had submitted a request to Vodafone Telekom in the hopes of having one of their base stations installed in our community. When they asked for the address, I gave it to them, but it took them months to get in touch with me again. The proposed base station will act as a resource for at least eight ...

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  • 6view
  • 2 days ago

Vodafone Redbox network access issue

My request to have a Vodafone Redbox installed was made eight days ago, but the installation crew still hasn't arrived to set up the modem. I am getting increasingly frustrated with this situation. The Vodafone brand should be ashamed of Vodafone Turkiye because of the reputation the company has ear...

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  • 2 days ago

Vodafone Customer Ratings is not Fair and Correctly Updated

For many years, I have been a Vodafone customer. For over three years, I've periodically checked my customer rating. Every time, I get a 1. I pay my bills on time and have had no systemic issues. Some of my friends have higher scores than me, despite having legal disputes with the company to pay bil...

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  • 7view
  • 2 days ago

After multiple days of malfunction, Vodafone still hasn't replaced the modem

It's been nine days since I had Vodafone install a home internet service for me here in the United Kingdom. After only a few days of use, the modem developed a fault, which resulted in the loss of the internet connection. I got in touch with support and let them know about the problem, but it's been...

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  • 11view
  • 2 days ago

Vodafone overcharged me

I have been a Vodafone customer for a month. Over the course of a month, I was the victim of two separate incidents. My daughter woke me up this morning with a WhatsApp call from another country. It took me a full minute to get my 15 seconds of speaking time in. After that, I logged onto my home net...

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  • 2 days ago

Vodafone Skipped Sending A Bill Caused Extra Fees

I am using a Vodafone phone line. This month, I did not receive the invoice notifications in any way, no e-mails, no SMS that is typically given to me every month. I completely neglected to pay my payment. Because I was late with my payment, I now have to pay interest. I am at a loss to explain why ...

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  • 7view
  • 2 days ago

Vodafone Has A Poor Management And Customer  Service Understanding

The means via which Vodafone provides customer service are rather antiquated and outmoded. When you call, you are put on hold for several minutes without receiving any results, and this continues whether you choose to use the phone. There are so many musical recitals that you have to listen to that ...

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  • 3 days ago

Vodafone Confusing Billing Problem

After my Vodafone line was disconnected on September 30, 2022, the company informed me that I will receive an interim bill. When I entered into my account to pay the interim bill, I was presented with three bills, one of which was for 1,570.28 Turkish Lira. The printout and the other two invoices ca...

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  • 3 days ago

Vodafone Internet Service is not Provided

They have not yet activated the home Internet service despite having installed and connected it four days ago. This is not fair at all! If you can't do it, then don't do it. They are not interested in customer relations. They avoid any kind of conversation and request coming from the client.  I will...

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  • 4view
  • 3 days ago

Vodafone Mobile Line Transport Couriers are Irresponsible

I applied to Vodafone using a mobile application to transfer my line. It has been five days since the last time I checked on the status of the courier. I called customer support several times to stress how urgent the matter was and ask them to get in touch with the courier. Nobody takes any notice o...

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Brand Profile

subscribe Vodafone, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Vodafone, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.