2.2 
Hi everyone, On February 13, 2023, I bought a Vestel (Windsor) refrigerator. But since the first day I installed it, I've been hearing a lot of crackling sounds. Even though authorized technical service workers have said that these sounds are normal, I find the 18 cracklings in just 5 minutes to be ...
Vestel sold me a dishwasher eight months ago and I'm really regretting it. Last week, while the machine was running, I noticed smoke coming from the socket and when I checked - BOOM! - the plug had turned pitch-black. So I called up Vestel for help but instead of offering assistance they DEMANDED 12...
I'm so disappointed with Vestel and their poor quality products and expensive service fees. My five-year old TV had some LED issues, but when I sent it to one of their authorized repair centers, they wanted to charge me 1,700TL even though they didn't do anything! I couldn't believe it! Thankfully, ...
Our Vestel TRV 80 E model water heater is leaking. According to the incoming customer help team, the boiler was punctured, the boiler cannot be built, and the water heater must be replaced. So they are not offering a repair. The product is not a one-time-use device. But they don't say that when they...
Since I bought my Vestel tablet a year ago, I've had to try and update it several times. Each time I'd get as far as typing "updating" and then the screen would freeze. After taking it to the company's technical service, they called to tell us that it was a user error - due to a dodgy charging cable...
Every year since I bought my Vestel wine cooler in 2015, I've had to send it in for repair. Every time, they've poured gas into the device saying that the refrigerant was low. And every time, it's cost me a service fee. It seems this is a flaw of the product's manufacturing, so I'm writing to ask Ve...
This coffee machine grinder was a Mother's Day gift for my daughter in May 2022. Initially it worked fine but after two months of use, we noticed that the beans wouldn't go into the machine to be ground and the motor was just running idle. On top of this, it only held enough water for two cups when ...
I applied to the Vestel company, was called for an interview, and was told that I was hired. I was asked for documents. I spent 1500 liras. I was told that I was hired, but a week later they gave a negative answer. I have all the required documentation. They shouldn't have played with me like that. ...
I'm super unhappy with my latest Vestel washing machine. It never seems to be working properly and is forever making noise. On top of that, it's not doing a great job of cleaning my laundry – which has been a massive disappointment. I've spoken to their customer service multiple times (at least 20) ...
I'm having real trouble with my Vestel Android TV. I can't get the mirroring feature to work, no matter what I try. Home cast and other apps don't seem to be helping either. So I called customer service for assistance, and they told me it could be fixed by going through the instructions in the manua...
Vestel Smart TV does not see Wi-Fi. We decided that the best way to see the film was with the screen mirrored. As soon as we reflect the screen, it begins to cover the screen in paint that is green on one side and red on the other while making a popping sound. When we called customer support, they i...
My Vestel brand washing machine does not finish the program during washing. The duration of the program increases by more than 100%, for example, the 12-minute program ends in 27 minutes. The technical service personnel recorded it. I bought this product as A+++, but even in the shortest program, 15...
I bought a Vestel brand over a year ago. We called the service about the oven overheating and burning the products. They changed the product card. The interior lamp of the oven does not go out. It is impossible to touch the lamp because it is extremely hot. Within a few days, the service was back. t...
They refuse to accept that the air conditioner is faulty. I purchased a Vestel Flora Doa 182 18000 BTU Wi-Fi Air Conditioner. The 2-month-old air conditioner initially cools but then warms up. We wake up drenched in sweat at night. This is not acceptable to the Vestel company. The service arrives, d...
It turned out that an authorized Vestel dealer had sent me the wrong model by mistake. I purchased a CDL 7001 e nf Dual deep freezer from the online retailer Capknolu Vestel after placing an order with them (order number 354862290). On the other hand, the dealer sent me a CDL 7011 e nf sub-model rat...
Hello, Unfortunately, a year ago, I purchased a Vestel oven and had to contact the company's technical service because it kept heating up and burning the food in it. The product's current location card was swapped out after the inspection. The oven lamp, however, stayed lit this time, and the temper...
Even though they sell products of lower quality, other websites sell the exact same models as the official Vestel website at prices that are significantly lower. You should steer clear of purchasing any opportunity, dowry, or campaign packages from Vestel. It could be one of two things: either the p...
I bought Vestel 4K 3D smart 40 UA9300 40''LED TV on 30.01.2016, it does not update in any way. The last update date is 01.09.2015. We can't watch sites like Netflix, Amazon Prime anyway. It does not support Disney Plus because of its operating system. When I called customer service, they said that t...
I recently purchased two televisions, but I have been unable to get them installed for the past few weeks. Didim BDC is not interested in technological matters. They were unable in locating my service record twice. The customer service department was unable to identify a solution. It is not necessar...
In May, I purchased a Vestel Android TV. When using online services like Netflix and YouTube after two weeks, the image vanished. There was audio but not visuals. As soon as an application is closed, channels do not display. The image takes an hour to load. Not going to happen. Pull the plug, custom...
