Terms of Use

TERMS OF USE

1. TERMS & CONDITIONS

1.1. Permission to Use the Site

We grant you permission to use the Site subject to the restrictions in these Terms. However, your use of the Site is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

1.2. Site Availability

The Site may be modified, updated, interrupted, suspended, or discontinued at any time without notice or liability to Xolvie.

1.3. User Accounts

• To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms. In addition, you may not access or use the Site if you are a competitor of ours or if we have previously banned you from the Site or closed your Account.

• Your Account is for your personal, non-commercial use only. You can browse Xolvie without registering for an account. But to use some of Xolvie's functions, you'll need to create an account.

• In creating it, we ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else (e.g., adopt the identity of a celebrity or your next-door neighbor), create or use an account for anyone other than yourself, choose names that are offensive or that violate anyone's rights, provide an email address other than your own, or create multiple accounts. If you use a pseudonym, take care to note that others may still be able to identify you if, for example, you include identifying information in your reviews, use the same account information on other sites, or allow other sites to share information about you with Xolvie.

• Your Account is for your personal, non-commercial use only. If you don't follow these rules, we may cancel your Account. You're responsible for all the activity on your Account and keeping your password confidential. If you find out that someone's used your Account without your permission, you should report it to [email protected] To sign up for an account, you need to be at least 18 years old or old enough to form a binding contract where you live. If necessary, we may ask you for proof of age.


2. CONTENT

2.1. Definition

"Content" means text, images, photos, audio, video, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, invitations, messages, and information that you publicly display or is displayed in your account profile. "User Content" or "Member Content" means Content that other users submit or transmit to, through, or in connection with the Site. "Xolvie Content" means Content that we create and make available in connection with the Site. "Third Party Content" means Content that originates from parties other than Xolvie or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and Xolvie Content.

2.2. "User Content" Description

Xolvie always assumes that the consumer has a positive intent in writing their message, helping themselves, helping other consumers, and helping the subject business provide a better product or service.

Xolvie assumes that a "User Content" is a description of a situation experienced by a consumer. A complaint or review is only a personal opinion by a consumer, a perception of a consumer. That personal perception and/or opinion based on their own personal experience can be powerful or meaningless, in the opinion of Xolvie, depending upon the context and content of what is written. Although we do edit out parts, not in line with our terms, we're not responsible for how information is interpreted by whoever reads it. Which, of course, varies from person to person, depending on who they are, their own personal experiences, biases, opinions, etc.

It is the responsibility of a message author to make sure they are not contractually bound otherwise. It is the responsibility of the mentioned message author to determine on their own if they are not allowed to discuss the subject of their complaint or review, if this is the case, before posting a message to Xolvie.

2.3. Responsibility for Your Content

You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own or have the necessary permissions to use and authorize the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by Xolvie.

You may expose yourself to liability if, for example, Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains unlawful material, including illegal hate speech or pornography; exploits or otherwise harms minors, or violates or advocates the violation of any law or regulation.

You won't submit stuff you don't hold the copyright for (unless you have permission). Your Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material, or you are otherwise legally entitled to post the material (and to grant Xolvie all the license rights outlined here).

Any royalties on or licensing of your Content are your responsibility. You will pay all royalties and other amounts owed to any person or entity based on your Content or Xolvie's hosting of that Content.

You promise that if we use your Content, we're not violating anyone's rights or copyrights. If Xolvie or its users exploit or make use of your submission in the ways contemplated in this agreement, you promise that this will not infringe or violate the rights of any third party, including (without limitation) any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.

User Content (including any that users employed or contracted by Xolvie may have created) does not necessarily reflect the opinion of Xolvie. We reserve the right (but have no obligation) to remove, screen, edit, or reinstate User Content from time to time at our sole discretion for any reason or no reason and without notice to you. We have no obligation to retain or provide you with copies of Your Content, nor do we make any representations or warranties or otherwise make any guarantees regarding the confidential treatment of Your Content.

2.4. Our Right to Use Your Content

We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us worldwide, perpetual, non-exclusive, royalty-free, assignable, sub-licensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive and cause to be waived against Xolvie and its users any claims and assertions of moral rights or attribution concerning Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, remove, distribute, modify, edit, translate, analyze, commercialize, and prepare derivative works of Your Content.

Xolvie grants you a license to reproduce content from the Services for personal use only. This license covers both Xolvie's own protected content and user-generated content on the Site. (This license is worldwide, non-exclusive, non-sublicensable, and non-transferable.) If you want to use, reproduce, modify, distribute, or store any of this content for a commercial purpose, you need prior written permission from Xolvie or the relevant copyright holder. A "commercial purpose" means you intend to use, sell, license, rent, or otherwise exploit content for commercial use, in any way.

Xolvie grants you a license to reproduce content from the Services for personal use only. This license covers both Xolvie's own protected content and user-generated content on the Site. (This license is worldwide, non-exclusive, non-sublicensable, and non-transferable.) If you want to use, reproduce, modify, distribute, or store any of this content for a commercial purpose, you need prior written permission from Xolvie or the relevant copyright holder. A "commercial purpose" means you intend to use, sell, license, rent, or otherwise exploit content for commercial use, in any way.

As part of the legal "right to be forgotten," Xolvie will automatically remove any more than five years old complaint from our Site.

2.5. Ownership

As between you and Xolvie, you own Your Content. We own the Xolvie Content, including but not limited to visual interfaces, interactive features, graphics, designs, compilations (including, but not limited to, our compilation of User Content and other Site Content), computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Xolvie Content and the Site, which are protected by copyright, trade dress, patent, trademark laws, and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Xolvie Content in whole or in part except as expressly authorized by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and we retain all rights in and to the Site and the Xolvie Content.

We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.

3. GUIDELINES AND POLICIES

3.1. General Policy

We need to be able to maintain control over the Site. Therefore, we reserve the right to make decisions to protect the functioning and integrity of the system. We use these powers only when necessary.

Xolvie reserves these rights:

• We reserve the right to modify, update, or discontinue the Site at our sole discretion, at any time, for any or no reason, and without notice or liability.

• We may provide you with notices, including changes to the Terms by email, regular mail, or communications through the Site.

• The Terms contain the entire agreement between you and us regarding the use of the Site and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.

• Any failure on Xolvie's part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of Xolvie to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

• If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

• The Terms, and any rights or obligations hereunder, are not assignable, transferable, or sub-licensable by you except with Xolvie's prior written consent but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void.

• The section titles in the Terms are for convenience only and have no legal or contractual effect.

3.2. User Conduct and Restrictions

We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion.

You agree not to, and will not assist, encourage, or enable others to use the Site to:

• Violate our term of use;

• Take any action that infringes or violates other people's rights, violates the law, or breaches any contract or legal duty you have toward anyone.

• Do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person's privacy.

• Promote a business or other commercial venture or event, or otherwise use the Site for commercial purposes, except in connection with a Premium Membership and as expressly permitted by Xolvie;

• Post information you know is false, misleading, or inaccurate or do anything deceptive or fraudulent.

• Harm anyone's computer or any other device or distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to Xolvie or another party).

• Send bulk emails, surveys, or other mass messaging, except in connection with a Premium Membership using the tools provided;

• Engage in keyword spamming, or otherwise, attempt to manipulate the Site's search results or any third party website;

• Solicit personal information from minors, or submit or transmit pornography; or

• Violate any applicable law or regulation.

• Try to interfere with the proper workings of the Services.

• Bypass any measures we've put in place to secure the Services.

• Try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to Xolvie or another party.

• Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Site or Site Content (other than Your Content), except as expressly authorized by Xolvie;

• Use any robot, spider, site search/retrieval application, or other automated devices, process or means to access, retrieve, scrape, or index any portion of the Site or any Site Content;

• Reverse engineer any portion of the Site;

• Remove or modify any copyright, trademark, or other proprietary rights notice that appears on any portion of the Site or any materials printed or copied from the Site;

• Record, process, or mine information about other users;

• Access, retrieve, or index any portion of the Site for purposes of constructing or populating a searchable database of business reviews;

• Reformat or frame any part of the Site;

• Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Xolvie's technology infrastructure or otherwise make excessive traffic demands of the Site (We reserve the right to determine what's reasonable.);

• Attempt to gain unauthorized access to the Site, user accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means;

• Use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses, or other items of a destructive nature (collectively, "Viruses");

• Use any device, software, or routine that interferes with the proper working of the Site, or otherwise attempt to interfere with the proper working of the Site;

• Use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Site or Site Content; or

• Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of the Site, features that prevent or restrict the use or copying of Site Content, or features that enforce limitations on the use of the Site.

• Collect any information about other users or members (including usernames and/or email addresses) for any purpose other than to solicit and share reviews with other Xolvie users or members on the Xolvie Site under these Terms of Service;

• Create any user account by automated means or under false or fraudulent pretenses;

• Create or transmit unwanted electronic communications such as "spam" to other users or members of the Xolvie Site and/or Xolvie Service or otherwise interfere with other users' or members' enjoyment of the Xolvie Site and/or Xolvie Service;

• Copy, use, or store any Content available on the Xolvie other than for your own personal use;

• Use any Content marked as obtained from or belonging to Xolvie, except in compliance with these Terms of Use;

• Use the Xolvie Site and/or Xolvie Service, intentionally or unintentionally, to violate any applicable local, state, federal, or international law or regulation;

• Register more than one user account;

• Collect or store personal data about other users in connection with any prohibited activity described in this paragraph.

• Solicit reviews of websites or businesses with which you are affiliated, except in connection with a Premium Membership using the tools provided

• Solicit reviews of websites or businesses that are competitive with websites or businesses you are affiliated with.

3.3. Removal of Information

Xolvie acts as a platform for a permanent record of disputes, including resolved and unresolved complaints. When you post a complaint or a comment on our platform, it becomes subject to our Terms and can be used and stored as permanent material by Xolvie. When posting, you also agree and understand that the information you post cannot be deleted even at your request. Accounts associated with the email address you used to sign up are not removed either. You shall remain solely responsible for the content of your postings on Xolvie. While we do not and cannot review every message posted by users of the Service and are not responsible for any content of these messages, we reserve the right. Still, we are not obligated to delete or remove profanity, obscenities, physical violence threats, property damage, and private financial information such as social security numbers and credit card information.

3.4. Deleting Your Account

You can delete (cancel) your Account whenever you want, but doing so will not automatically remove your information from the Site.

You can terminate your Account at any time through your account settings. We may retain certain information as required by law or as necessary for our legitimate business purposes. All provisions of this agreement survive termination of an account, including our rights regarding any content you've already submitted to the Site. (For instance, if you've used the Site to resolve a complaint, deleting your Account will not automatically remove your information from the Site.) You can contact us at [email protected] for additional information or request Case deletion (this is not available in all circumstances).

3.5. IP Ban and Account Termination

Xolvie may terminate and ban your access to any part or all of the Service and any related service(s) at any time, with or without cause, with or without notice, effective immediately, for any reason whatsoever.

3.6. No Spam Policy

ComplaintsBoard.com will immediately terminate and ban any account that it believes, in its sole discretion, is transmitting or is otherwise connected with any Spam or other unsolicited bulk email. [email protected]

3.7. Third Parties

Once you follow a link to another website, our responsibility to inform you and protect your information is over. Xolvie may contain links to other websites, including the companies you want to communicate with. These can also include links to consumer rights information, discounts, coupon codes, and cash back services. When you access third-party websites, you do so at your own risk. We don't control or endorse those sites.

3.8. Advertising

Xolvie and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode, and extent of such advertising are subject to change without specific notice to you.

3.9. Privacy

You represent that you have read and understood our Privacy Policy. Note that we may disclose information about you to third parties if we have a good faith belief that such disclosure is reasonably necessary to (i) take action regarding suspected illegal activities or violations of these Terms; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; or (iv) protect our rights, reputation, and property, or that of our users, affiliates, or the public. If you use the Site outside of Turkey, you consent to have your personal data transferred to and processed in Turkey.

3.10. Copyright And Trademark Disputes

Xolvie has adopted the following general policy toward copyright infringement under the Digital Millennium Copyright Act or DMCA (posted at https://www.copyright.gov/legislation/dmca.pdf). The address of Xolvie's agent to receive notifications of claimed infringement ("Designated Agent") is indicated below.

Attn: Legal Department

Xolvie

Söğütözü, Yaşam Cd. No:7,

06560 Çankaya/Ankara - Turkey

+90 (312) 219 40 04

Email to: [email protected]

4. DISCLAIMERS AND LIMITATIONS OF LIABILITY

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE SITEJABBER ENTITIES TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE, WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS.

• THE SITE IS MADE AVAILABLE TO YOU ON AN "AS IS, " "WITH ALL FAULTS," AND "AS AVAILABLE" BASIS, WITH THE EXPRESS UNDERSTANDING THAT THE SITEJABBER ENTITIES MAY NOT REVIEW, MONITOR, CONTROL, OR VET USER CONTENT. YOUR USE OF THE SITE IS AT YOUR OWN DISCRETION AND RISK. THE SITEJABBER ENTITIES MAKE NO CLAIMS OR PROMISES ABOUT THE QUALITY, ACCURACY, OR RELIABILITY OF THE SITE, ITS SAFETY OR SECURITY, OR THE SITE CONTENT. ACCORDINGLY, THE XOLVIE ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE, FOR EXAMPLE, FROM THE SITE'S INOPERABILITY, UNAVAILABILITY, OR SECURITY VULNERABILITIES OR FROM YOUR RELIANCE ON THE QUALITY, ACCURACY, OR RELIABILITY OF THE BUSINESS LISTINGS, RATINGS, REVIEWS (INCLUDING THEIR CONTENT, ORDER, AND DISPLAY), OR METRICS FOUND ON, USED ON, OR MADE AVAILABLE THROUGH THE SITE.

• THE XOLVIE ENTITIES MAKE NO CLAIMS OR PROMISES CONCERNING ANY THIRD PARTY, SUCH AS THE BUSINESSES OR ADVERTISERS LISTED ON THE SITE OR THE SITE'S USERS. ACCORDINGLY, THE SITEJABBER ENTITIES ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE THAT MIGHT ARISE FROM THEIR ACTIONS OR OMISSIONS, INCLUDING, FOR EXAMPLE, IF ANOTHER USER OR BUSINESS MISUSES YOUR CONTENT, IDENTITY, OR PERSONAL INFORMATION, OR IF YOU HAVE A NEGATIVE EXPERIENCE WITH ONE OF THE BUSINESSES OR ADVERTISERS LISTED OR FEATURED ON THE SITE. YOUR PURCHASE AND USE OF PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SITE IS AT YOUR OWN DISCRETION AND RISK.

• THE XOLVIE ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES AS TO THE PRODUCTS OR SERVICES OFFERED BY BUSINESSES LISTED ON THE SITE AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED TO YOU BY A REPRESENTATIVE OF ONE OF THE SITEJABBER ENTITIES SHALL CREATE A REPRESENTATION OR WARRANTY.

• YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE SITE, RELATED SERVICES, OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE SITE.

• THE XOLVIE ENTITIES' MAXIMUM AGGREGATE LIABILITY TO YOU FOR LOSSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITH THE SITE OR THESE TERMS IS LIMITED TO THE GREATER OF (i) THE AMOUNT PAID, IF ANY, BY YOU TO THE XOLVIE ENTITIES IN CONNECTION WITH THE SITE IN THE 12 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, OR (ii) $100.

• THE XOLVIE ENTITIES DISCLAIM LIABILITY FOR ANY (i) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, (ii) LOSS OF PROFITS, (iii) BUSINESS INTERRUPTION, (iv) REPUTATIONAL HARM, OR (v) LOSS OF INFORMATION OR DATA.


5. CHOICE OF LAW AND VENUE

Republic of Turkey law will govern these Terms, as well as any claim, cause of action, or dispute that might arise between you and Xolvie (a "Claim"), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN THE EXCLUSIVE VENUE OF ANKARA.


6. TERMINATION

These Terms will remain in full force and effect while you use the Xolvie Site or Xolvie Service. Xolvie may terminate these Terms of Service for any reason, at any time, by posting on the Xolvie Site.

We may close your Account, suspend your ability to use certain portions of the Site, and/or ban you altogether from the Site for any or no reason and without notice or liability of any kind. Any such action could prevent you from accessing your Account, the Site, Your Content, Site Content, or any other related information.

In the event of any termination of these Terms, whether by you or us, all sections will continue in full force and effect, including our right to use Your Content.

These are our official terms and rules for how things work. Thanks for reading them and using Xolvie.

These Terms and the other material referenced in them are the entire agreement between you and Xolvie with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and Xolvie concerning the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or Xolvie to exercise any right provided for in these Terms in any way won't be deemed a waiver of any other rights.

These Terms are personal to you. You can't assign, transfer, or sublicense them unless you get Xolvie's prior written consent. Xolvie has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. Xolvie will provide you a notice via email, written notice, or by conspicuously posting the notice on our Site.