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SugarHouse did not honor the risk-free bet promise

11
K****
K**** March 17, 1:11 pm

SugarHouse Sportsbook failed to follow through on its bonus promise. I put down $1900 and wanted to use the risk-free up to $8000 promotion two weeks ago. When I tried to bet on the Patriots ML for in the second half of the game against Tampa Bay, it kept telling me that my maximum wager was $700. How can you give me a maximum wager of $700 while offering an $8000 risk-free bet? However, I won my wager, but my profits were reduced because you refused to let me place my wager. I attempted to withdraw my money after becoming clearly frustrated, but they requested bank statements, a photo of my ID, and a driving license. My money, on the other hand, is still in the middle of nowhere. I'm sure they do it to avoid having to pay money to the winners.

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