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One Year Old Samsung M31S Broken Earlier Than Expected

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F****
F**** 2 weeks ago
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My one year old Samsun M31S stopped working working due to multiple issues. First it suddenly shut down, then I heard it rumbling in the screen and it trembled. When I tried to start again with power and side keys, it took a very long time to open the home screen, then shut down and restarted itself without my intervention. So I phoned customer relations . They asked me to send it to the official technical service in Istanbul, soon afyer I received it back I learned they changed too many pieces and damaged my screen saving shield which I bought from Amazon same time I bought my phone. It was brand new. Now, its useless. I wrote to Samsung and contacted customer services but couldn't get quality feedback. 

One Year Old Samsung M31S Broken Earlier Than Expected
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