Samsung

whole star whole star empty star empty star empty star 1.8
Son 1 yılın verilerine göre oluşturulmuştur.
Do you have any complaints about Samsung?
541 Complaint
Şikayet Sıralaması
profile
52
5 days ago

Samsung denied my 55TU8300 Crystal 4K Curved LED TV's warranty

My new 55-inch Samsung 55TU8300 Crystal 4K Ultra HD 55-inch 140-Screen Smart Curved LED TV with Satellite Receiver was expertly installed by the official service. At the top left and bottom right corners, the TV frame cracked during the warranty period. When I contacted the official service for help...

Samsung denied my 55TU8300 Crystal 4K Curved LED TV's warranty
Samsung denied my 55TU8300 Crystal 4K Curved LED TV's warranty
profile
15
5 days ago

Samsung Washer Ruined My Clothes and Poor Customer Service

Both the quality of my Samsung washing machine and the company's response to my complaints have been less than satisfactory. I've had to take the machine in for repairs multiple times, but it still breaks down and ruins my clothes every time. However, I disagree with the official service technicians...

profile
25
6 days ago

My Samsung Refrigerator Died After Only 6 Years of Use

On April 15th, 2017, I spent 3569 Turkish Lira (TL) to purchase a refrigerator of the Samsung RT62K7060SL/TR brand. On the 12th of January 2023, the authorized service from Samsung Turkey in Balikesir came to my house because the refrigerator had broken down the day before, on 11.01.2023. The engine...

profile
5
6 days ago

Samsung Dishwasher Replacement: Overdue, Out of Stock

I bought a Samsung dishwasher two months ago and began experiencing leakage problems. I contacted authorized customer service and was told that because there were no spare parts in stock, I would receive a new product by December 29th. However, the new product took another month to arrive, and it wa...

profile
10
1 week ago

Samsung's repair service overcharged me for my broken tablet

After breaking the screen on my Samsung tablet, I recently had it repaired by the company. Standard courier service assured me that repairs would be completed within 24 hours. The repair of the tablet was quick, but getting it back took forever. Incredibly poor service; I was unable to reach anyone ...

profile
3
1 week ago

Constant breakdowns of my Samsung refrigerator and unhelpful customer service

I have had nothing but problems with my Samsung product. Despite numerous complaints and reported issues, the problems persist and new ones keep arising. The sound level has increased, the cabinet is now leaking water, and the company refuses to acknowledge the issue and provide a proper solution. I...

profile
3
1 week ago

Samsung Smart TV Lacks Adequate Software Support - Deleting Original Apps!

I purchased a Samsung Smart TV four years ago and was extremely disappointed with the lack of software support that the device offers. I used to be able to access the web browser and YouTube from my Tizen version TV, but now even that support has been turned off. To make matters worse, the device de...

profile
3
1 week ago

Samsung Account Locked Due to Two-Step Verification Failure

I recently activated two-step verification on my Samsung account, but due to a change in phone number, the verification code is being sent to my old number, making it impossible for me to log in. I have tried calling customer service for assistance, but I am unable to reach a representative due to t...

profile
4
1 week ago

Poor Quality Samsung QLED 4K UHD HDR Smart TV with No Customer Service

On January 13, 2021, I purchased a 65QE70BA Model TV from the Samsung store. The TV was installed on January 19, 2021, but I soon noticed that there were audio synchronization problems, the sound was cutting out during broadcasts, and there was a significant clouding issue. I opened a service record...

Poor Quality Samsung QLED 4K UHD HDR Smart TV with No Customer Service
Poor Quality Samsung QLED 4K UHD HDR Smart TV with No Customer Service
Poor Quality Samsung QLED 4K UHD HDR Smart TV with No Customer Service
+5
profile
4
1 week ago

Samsung has not yet replaced my faulty QLED 4K Smart TV

I purchased a Samsung 50q60a television on August 27, 2022, but on January 2023, it experienced a picture loss issue. I reached out to Samsung's customer service, who opened a fault record and sent an authorized service to collect the device. A week later, I was contacted by a representative who off...

profile
7
1 week ago

Black Screen on Samsung A04S Device

I bought a Samsung A04S phone almost a week ago, and it hasn't worked properly at all during that time. Only a few days in, I've already run into a major problem: whenever I make a call, the screen immediately goes black, and I can't use the touchscreen to end the call. As a loyal customer, I count ...

profile
5
1 week ago

Disappointment with Samsung M52's Poor Quality and Absence of Customer Service

I'm having some irritating issues with the Samsung M52 phone I recently purchased. Upon receiving the phone, I quickly noticed that there were internet connection and wifi problems. Upon further investigation, I discovered that the phone had been previously updated before the date of my purchase. Th...

profile
8
1 week ago

New Samsung A13 phone unable to open Twitter

I recently purchased a brand new Samsung A13 64 GB phone and was extremely disappointed to find that the Twitter application would not open. I made sure that the phone's operating system and all of its applications were up to date, but the problem persisted. I was extremely disappointed to experienc...

profile
1
1 week ago

Samsung 65Q70B TV: Faulty Panel, Terrible Customer Service

What I've learned about Samsung's 65Q70B model TV has been very discouraging. Only 15 days after installation, a 10 cm band-shaped mark appeared on the screen and a technical team was sent out to assess the issue. However, they stated that they could not take any action because the problem was not v...

profile
3
2 weeks ago

Samsung Washing Machine Returned in Worse Condition after Service

videoplayer-icon

I have been very dissatisfied with Samsung's service for my washing machine.  I had to take it in for repairs due to excessive noise and shaking, and after 2 weeks of being in the service, it was returned to me in worse condition than before. Despite multiple calls to customer service, they refuse t...

profile
2
2 weeks ago

Samsung HD Smart LED TV Dead pixels defect

I purchased a Samsung HD Smart LED TV on 08.08.2021, and after only 7-8 months of use, I have been experiencing screen defects. Dead pixels have occurred on the screen, and upon contacting the solution center, I have requested service. However, as I have seen from other complaints, this seems to be ...

profile
14
2 weeks ago

Unavailability of Samsung Crystal UHD BU8500 TV Replacement Part

We recently purchased a Samsung Crystal UHD BU8500 TV. After a short time, the TV's smart remote control began to freeze and perform poorly. When we called customer service, we were told to simultaneously press the "back" and "forward" buttons on the smart remote control. The Bluetooth connection be...

profile
16
2 weeks ago

For Two Months, Samsung Has Failed to Repair My Washing Machine

I am so frustrated with my experience with Samsung's customer service and technical support. I bought a Samsung washing machine 1.5 years ago, and it malfunctioned. It took 10 days for the technical service to come out and take a look. When the technician finally arrived, they said the motherboard n...

profile
15
2 weeks ago

What Causes My Samsung 58TU7000 TV to Power Off by Itself?

videoplayer-icon

I have a Samsung 58TU7000 model TV that I just bought and it keeps powering off on its own. Despite being under warranty, when I called customer service and had a technician come out to check on the issue, I was told that there was a scratch on the screen causing the problem. Instead of receiving a ...

Brand Profile

Samsung The brand profile has not been created until today. 
Samsung does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.

Brand Profile

Samsung The brand profile has not been created until today. 
Samsung does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.