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My new 55-inch Samsung 55TU8300 Crystal 4K Ultra HD 55-inch 140-Screen Smart Curved LED TV with Satellite Receiver was expertly installed by the official service. At the top left and bottom right corners, the TV frame cracked during the warranty period. When I contacted the official service for help...
Both the quality of my Samsung washing machine and the company's response to my complaints have been less than satisfactory. I've had to take the machine in for repairs multiple times, but it still breaks down and ruins my clothes every time. However, I disagree with the official service technicians...
On April 15th, 2017, I spent 3569 Turkish Lira (TL) to purchase a refrigerator of the Samsung RT62K7060SL/TR brand. On the 12th of January 2023, the authorized service from Samsung Turkey in Balikesir came to my house because the refrigerator had broken down the day before, on 11.01.2023. The engine...
I bought a Samsung dishwasher two months ago and began experiencing leakage problems. I contacted authorized customer service and was told that because there were no spare parts in stock, I would receive a new product by December 29th. However, the new product took another month to arrive, and it wa...
After breaking the screen on my Samsung tablet, I recently had it repaired by the company. Standard courier service assured me that repairs would be completed within 24 hours. The repair of the tablet was quick, but getting it back took forever. Incredibly poor service; I was unable to reach anyone ...
I have had nothing but problems with my Samsung product. Despite numerous complaints and reported issues, the problems persist and new ones keep arising. The sound level has increased, the cabinet is now leaking water, and the company refuses to acknowledge the issue and provide a proper solution. I...
I purchased a Samsung Smart TV four years ago and was extremely disappointed with the lack of software support that the device offers. I used to be able to access the web browser and YouTube from my Tizen version TV, but now even that support has been turned off. To make matters worse, the device de...
I recently activated two-step verification on my Samsung account, but due to a change in phone number, the verification code is being sent to my old number, making it impossible for me to log in. I have tried calling customer service for assistance, but I am unable to reach a representative due to t...
On January 13, 2021, I purchased a 65QE70BA Model TV from the Samsung store. The TV was installed on January 19, 2021, but I soon noticed that there were audio synchronization problems, the sound was cutting out during broadcasts, and there was a significant clouding issue. I opened a service record...
I purchased a Samsung 50q60a television on August 27, 2022, but on January 2023, it experienced a picture loss issue. I reached out to Samsung's customer service, who opened a fault record and sent an authorized service to collect the device. A week later, I was contacted by a representative who off...
I bought a Samsung A04S phone almost a week ago, and it hasn't worked properly at all during that time. Only a few days in, I've already run into a major problem: whenever I make a call, the screen immediately goes black, and I can't use the touchscreen to end the call. As a loyal customer, I count ...
I'm having some irritating issues with the Samsung M52 phone I recently purchased. Upon receiving the phone, I quickly noticed that there were internet connection and wifi problems. Upon further investigation, I discovered that the phone had been previously updated before the date of my purchase. Th...
After purchasing the Galaxy Watch 4 Classic on January 21, 2023, from the Ankara Armada Samsung store, I am very displeased with my purchase. I was introduced to this product by the seller without doing any prior research on my own. However, upon receiving the product and using it for a couple of da...
I recently purchased a brand new Samsung A13 64 GB phone and was extremely disappointed to find that the Twitter application would not open. I made sure that the phone's operating system and all of its applications were up to date, but the problem persisted. I was extremely disappointed to experienc...
What I've learned about Samsung's 65Q70B model TV has been very discouraging. Only 15 days after installation, a 10 cm band-shaped mark appeared on the screen and a technical team was sent out to assess the issue. However, they stated that they could not take any action because the problem was not v...
I have been very dissatisfied with Samsung's service for my washing machine. I had to take it in for repairs due to excessive noise and shaking, and after 2 weeks of being in the service, it was returned to me in worse condition than before. Despite multiple calls to customer service, they refuse t...
I purchased a Samsung HD Smart LED TV on 08.08.2021, and after only 7-8 months of use, I have been experiencing screen defects. Dead pixels have occurred on the screen, and upon contacting the solution center, I have requested service. However, as I have seen from other complaints, this seems to be ...
We recently purchased a Samsung Crystal UHD BU8500 TV. After a short time, the TV's smart remote control began to freeze and perform poorly. When we called customer service, we were told to simultaneously press the "back" and "forward" buttons on the smart remote control. The Bluetooth connection be...
I am so frustrated with my experience with Samsung's customer service and technical support. I bought a Samsung washing machine 1.5 years ago, and it malfunctioned. It took 10 days for the technical service to come out and take a look. When the technician finally arrived, they said the motherboard n...
I have a Samsung 58TU7000 model TV that I just bought and it keeps powering off on its own. Despite being under warranty, when I called customer service and had a technician come out to check on the issue, I was told that there was a scratch on the screen causing the problem. Instead of receiving a ...
