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2 Complaint

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  • May 29

Ray-Ban 4127 sunglasses deformation

The Rayban 4127 sunglasses I purchased about 6 months ago became dull and changed color while in the glass case and in the car glove box. It was forwarded to the investigation. Before the report arrived, the salesperson sent a message,it was rejected. I visited the Pendik Viaport shop. However, they...

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Ray-Ban 4127 sunglasses deformation
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  • March 29

Ray-Ban refused to resolve the replacement issue arbitrarily

I bought a pair of sunglasses about a month ago, but I later changed my mind. I emailed their customer service asking for a replacement or a full refund, but they refused because I didn't have the receipt. After that, I called them and explained the situation, stating that I could prove it with bank...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Ray-Ban, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.