Prima

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Do you have any complaints about Prima?
34 Complaint
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6
1 week ago

Prima Active Baby Diapers: Strong Urine Odor and Unsatisfactory Customer Support

I have been using Prima Active Baby Diapers size 4 for my baby and had previously been satisfied with their performance. However, this time around, I have noticed a strong odor whenever my baby urinates in these diapers. I even had my baby's urine tested to rule out any medical issues, but the probl...

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3 weeks ago

Prima Diapers Have Given My Baby a Serious Rash

My baby is only 3 months old, and we've been using these diapers since the beginning, but let me tell you, my baby's butt has not been getting better. I have been wiping her bottom with cotton and being strictly careful about what I eat, but nothing has helped. My baby's diaper rash didn't start to ...

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4
January 05

Prima Premium Care Diapers' Side Velcro Tapes are not Holding

I bought Premium care diapers from an online shopping app, and 144 pieces came in two packages. I used the first package. I switched to the second package. The side velcro tapes on one side of all the diapers in the second package do not hold. Problem on the same side in all of them. I diaper the ch...

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32
January 05
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Çiğdem's Thank You Message

“The company just contacted me, and promised to make up for it, haven't got it yet but appreciate the good gesture.”

Prima Straps Rip Open Wetting My Baby All over

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I'm absolutely sickened that a company like yours would produce such low-quality diapers. A product like this, should not only be comfortable but reli...

Prima Straps Rip Open Wetting My Baby All over
Prima Straps Rip Open Wetting My Baby All over
Prima Straps Rip Open Wetting My Baby All over
+2
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2
December 25, 2022

Prima Active Baby Wetness Indicator Not Working

The Prima Active Baby Wetness Indicator is not working. My baby became soiled as a result of the Prima Premium care number 1 for Newborn babies that I purchased for him. I finished one pack of the 70s. While changing the gold at night, I noticed that the yellow channel did not turn blue. I didn't op...

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3
November 29, 2022

Prima Club didn't Load My Points Claiming the Receipt was Problematic

I scanned the receipt and emailed it to the Prima club. Even though there is no difference between my receipt and the previous ones, they will not approve it. It is the same receipt. It will not accept my complete receipt, which is always accepted, and will not give me my hearts, the ones they give ...

Prima Club didn't Load My Points Claiming the Receipt was Problematic
Prima Club didn't Load My Points Claiming the Receipt was Problematic
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4
November 28, 2022

The Adjustable Tabs of Prima Diapers Rip with No Touch at All

There is never any quality in the products that Prima produces. The adhesive parts of the diapers that we use for our child consistently break. The velcro portions of the diapers are still in our possession just as we are about to apply the adhesive to them. Due to the financial constraints, we are ...

The Adjustable Tabs of Prima Diapers Rip with No Touch at All
The Adjustable Tabs of Prima Diapers Rip with No Touch at All
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5
November 19, 2022

My recently purchased Prima diaper has a manufacturing defect

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First of all, hello, Prima, and Prima Care family. I have used your diapers for my baby up until now, despite paying more than the going rate, because I trust the quality of your company. Unfortunately, I keep buying defective diapers from the store. Up until this point, I had always thought it was ...

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3
November 18, 2022

Prima Pampers Pants Special Edition Leaks Day and Night

We use Prima Pampers Pants Special Edition every night to ensure that our son's diaper does not leak and that our peace of mind is not disturbed. For the past two years, it has been exactly as we wanted, and we have survived the nights without incident. However, for some reason, we are constantly ge...

Prima Pampers Pants Special Edition Leaks Day and Night
Prima Pampers Pants Special Edition Leaks Day and Night
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Yasin rated more than satisfied
Complaint has been removed from publication by Yasin
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8
October 27, 2022

Prima Premium Care No3 was discovered to be defective

The Prima Premium care 3 sizes 144 pack diapers were all found to be defective. While opening the cloth, the right velcro straps break off and remain in our hands. We have been waiting for the company for 52 days, and it has been reported that a new one will be sent. The fact that a company like Pri...

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3
October 16, 2022

Prima Customer Service is not Keeping Its Promises

Despite the fact that I have been using Prima diapers for my 16-month-old baby since the day she was born, the most recent Prima 5 package I purchased caused allergies in my baby. Even the doctor couldn't understand why. I had to put a cotton tissue in the diaper where it touched the baby's body and...

Prima Customer Service is not Keeping Its Promises
Prima Customer Service is not Keeping Its Promises
Prima Customer Service is not Keeping Its Promises
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15
October 11, 2022

The package of Prima Premium Care diapers I ordered is faulty

The baby has been using Prima premium care diapers for quite some time. Unfortunately, the most recent shipment of cloth we ordered turned out to be the incorrect product—and this is far from the first time this has happened. Unfortunately, my baby is allergic to any diapers besides these. However, ...

The package of Prima Premium Care diapers I ordered is faulty
The package of Prima Premium Care diapers I ordered is faulty
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8
October 10, 2022

Prima Active Baby Diapers Caused Serious Rash

My child is currently 10 months old. Since the birth of my child, I have been utilizing Prima's premium care products. Because of the recent rise in the cost of diapers, I decided to get a Prima Active Baby this time. I can't believe I actually paid money for it. My newborn has gotten soiled everywh...

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8
September 27, 2022

Prima Promotion Club Doesn't Work

Although there is 1 heart for every 1 TL in prima club's daily entries of 3 hearts, you collect thousands of hearts, but you are not given anything in return. If you buy 1 diaper, you cannot order the second diaper before 1 month has passed. We have called and written many times, but they refuse to ...

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10
September 24, 2022

Velcro Fasteners  of Prima Premium Care Diaper  Leaks

Prima Premium care diapers are leaking. The Velcro fasteners of the diapers I bought in a 126 box from Amazon.com.tr break and leak. Every outfit the baby wears is ruined. I had the same problem in the previous package, I think there are errors in 4 numbers. I first talked to the customer relations ...

Velcro Fasteners  of Prima Premium Care Diaper  Leaks
Velcro Fasteners  of Prima Premium Care Diaper  Leaks
Velcro Fasteners  of Prima Premium Care Diaper  Leaks
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Ali
5
September 14, 2022

Defective Prime Premium Care Size 6

I got my baby Prima Premium Care size 6 diapers. The elastic straps on the diapers were loose and damaged when they arrived. I paid 580 TL for them and apparently bought 93 pieces of a product that was broken. Prima said they would make amends and send a new pack, but they haven't yet. The company's...

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8
September 13, 2022

It seems that the package of diapers that Prima sent me is faulty

When I got the Prima diaper home, I discovered it had been ripped. My faith in the product and the company I rely on for my child's health has been eroded by their exorbitant prices. I've complained before, and deleting my complaint seemed to help, but the issue persisted even after I stopped bother...

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7
September 12, 2022

My baby developed an allergy to the Prima 4 size diaper

We have been using Prima active baby diapers for my 7-month-old son. We never had a problem until we started using four sizes of active baby diapers. Her skin suffers from severe allergic reactions as a result of this size. There are numerous red bubbles containing body fluid. Itching is caused by t...

My baby developed an allergy to the Prima 4 size diaper
My baby developed an allergy to the Prima 4 size diaper
My baby developed an allergy to the Prima 4 size diaper
+2
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10
September 08, 2022

Prima Premium Care diapers have faulty adhesives, causing leaks

The output was LOT2157272504 at 20:28. The adhesive on my brand new Prima Premium Care No. 5 cloth from June 6, 2022 is peeling off. The baby's feces are all over the place whenever we take him or her outside, which has put us in an extremely awkward position. The fact that the entire bed was simila...

Prima Premium Care diapers have faulty adhesives, causing leaks
Prima Premium Care diapers have faulty adhesives, causing leaks

Brand Profile

Prima The brand profile has not been created until today. 
Prima does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Prima The brand profile has not been created until today. 
Prima does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.