PlayStation

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Do you have any complaints about PlayStation?

6 Complaint

Şikayet Sıralaması
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  • 10
  • 1 week ago

Money Refund Request Not Answered By Sony Playstation Customer Service

On 18th Nov 2022, I purchased a game on Playstation Store (Turkey). By mistake, I bought the wrong version of the game. I own a Sony PS4, but I accidentally purchased the PS5 version of the game. Hence, I neither download nor play the game due to the version problem. I learned that I must request a ...

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  • 7
  • August 02

PlayStation Account Suspended Until Further Notice

My PlayStation account was hacked. Sony customer service helped me recover my account after I passed the security checks, but it was hacked again. Afterward, my PlayStation account was permanently closed because my account had been stolen multiple times. Honestly, I'm baffled by Sony, a global brand...

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PlayStation Account Suspended Until Further Notice
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  • 22
  • June 19

I am experiencing technical difficulties with the Sony PlayStation Store

The Playstation 5 platform that I purchased on June 18 gives me a warning that an Unidentified error has occurred whenever I try to purchase an app or game from it. If I try again after a few minutes, I will get an error message. I tried a number of different credit cards, but I was unable to find a...

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I am experiencing technical difficulties with the Sony PlayStation Store
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  • 13
  • June 18

The PlayStation Plus subscription cancellation issue has not been resolved by Sony

Since it's been two months, Sony still hasn't terminated my PlayStation Plus subscription. Inability to cancel the recurring automatic payment for the subscription. The button to cancel doesn't seem to be working. The customer service department cannot be reached. I suppose that being a plus subscri...

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The PlayStation Plus subscription cancellation issue has not been resolved by Sony
The PlayStation Plus subscription cancellation issue has not been resolved by Sony
The PlayStation Plus subscription cancellation issue has not been resolved by Sony
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  • 16
  • April 30

Playstation is unable to protect its customers from Hackers

I've had a Playstation 5 for about a year. I bought it for my kids last year and set up an email account for them. The PlayStation network is unsafe and poorly maintained. They are constantly hacked and have customer information stolen. On April 6, my account was hacked, and the hacker made two unau...

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  • 19
  • April 06

PlayStation billed me for my deactivated account

I used to have a PlayStation two years ago and was a huge fan of it, playing it almost every day. However, I sold it and purchased an Xbox, which I have had for two years. Despite the fact that I had cancelled my PlayStation service two years ago, I noticed that my credit card had been charged for t...

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subscribe PlayStation, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe PlayStation, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.