Philips

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Do you have any complaints about Philips?

182 Complaint

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  • 2
  • 2 days ago

Philips 75plm9506/12 TV Freezes While Watching Netflix

1.5 months ago, I purchased the Philips Smart TV 75plm9506/12 model. Even during the installation, when I mentioned that there was something strange, I was told that there was no problem, but to test it and call if there was. And, for about a month, all Netflix movies have been stuttering. The broad...

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  • 1
  • 2 days ago

Philips Avent Breast Pump Charging Adapter is Not Working

My Philips Avent breast pump, which was only a few months old, had a problem with its charger. When I call customer service, the representative tells me that I need to purchase a new charger because the issue is connected to the charger. You really are a funny joke! After shelling out three thousand...

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  • 1
  • 3 days ago

Philips Lumea Prestige Hair Removal Device is Not Functioning

I decided to purchase the Philips Lumea Prestige, which comes with two heads. I have been using it frequently for the past two years; however, it is currently flashing five lights all at once, and none of the buttons work in any way. Additionally, it does not charge, I am unable to start it, and I c...

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  • 1
  • 5 days ago

Philips Nl9206ad-4 Steam Iron's Longstanding and Repeating Dysfunction

PCBA card malfunction is something that occurs with my Philips nl9206ad-4 model steam iron. In 2021, the card was replaced for the first time under the terms of the warranty; in 2022, the card was replaced for the second time in the third month for a fee. In November of 2022, it experienced yet anot...

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  • 17
  • 5 days ago

Warranty problem with the Philips XC7043/01 SpeedPro Max rechargeable upright vacuum

After purchasing a new Philips XC7043/01 SpeedPro Max Rechargeable Upright Vacuum on March 27, 2022, I discovered that the pipe's fixing button had become dislodged the following day. The authorized service told me that I can get it fixed for a fee, but that the component in question is not covered ...

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Warranty problem with the Philips XC7043/01 SpeedPro Max rechargeable upright vacuum
Warranty problem with the Philips XC7043/01 SpeedPro Max rechargeable upright vacuum
Warranty problem with the Philips XC7043/01 SpeedPro Max rechargeable upright vacuum
+2
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  • 22
  • 5 days ago

Philips denied the return of my Marathon Ultimate Xb9185/07 vacuum

Having a complete fantasy I purchased something for my mother. The vacuum is very bulky, the suction power is very weak from the start, it is not ergonomic at all, my mother cannot use it, and even I struggle with it. After 5 uses, the motion sensor is broken, and the machine appears to be on its ow...

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  • 1
  • 6 days ago

My Philips Premium Airfryer XXL is prone to smoking while in use

My Philips 9650/90 Air fryer has a smoking problem while it is in use. I bought it a month ago. Especially when the food is being fried, smoke will be produced, and there will be a faint odor of burning. I looked through the manual's directions on how to use it and keep it in good condition, but I c...

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1 Up-Votes
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  • 4
  • 1 week ago

The Philips Steam Iron I Bought Came Damaged in One Area

A month ago, I made a few purchases of smaller home appliances. The Philips iron has a broken cap that opens and closes the steam chamber. The inside of the Arzum teapot has a yellowish hue as if it has been used, and in the past week, I have not received any kind of tangible assistance from anyone....

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The Philips Steam Iron I Bought Came Damaged in One Area
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  • 10
  • 1 week ago

After only two uses, my Philips Marathon Ultimate XB9185/07 vacuum broke

My brand new Philips Marathon Ultimate XB9185/07 vacuum had a problem right out of the box. The damaged area is also not one that would be subject to pressure or to breakage due to impact when dropped. On the second day of use, the product malfunctioned. The retailer where I made the purchase sugges...

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1 Up-Votes
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  • 1
  • 1 week ago

5-Year Warranty Assurance For Philips Vacuum Cleaner is False Info

One Philips fc9934 vacuum cleaner was my 2018 purchase from Media Markt. We were told that it came with a 5-year warranty by the sales clerk. The vacuum cleaner started acting up, so I took it in for repairs. The two-year guarantee is what we promise, he said, so return it to the store from which yo...

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  • 12
  • 1 week ago

Philips 65pus9435 Television Displays ShadowyImages

Philips 65pus9435 television problem! Not even 2 years after the purchase, the television that I had purchased on 22.12.2020 started to exhibit symptoms that are typical of older televisions. On the screen of the television, there are now some shadows. I had to turn away from the broadcast I was wat...

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Philips 65pus9435 Television Displays ShadowyImages
Philips 65pus9435 Television Displays ShadowyImages
Philips 65pus9435 Television Displays ShadowyImages
+2
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C**
  • 9
  • 1 week ago

Philips FC9331 Vacuum Cleaner Cable Non-Contact Problem is Back

Since the day I purchased the Philips FC9331 model vacuum cleaner, it has been serviced under warranty three or four times due to cable contactlessness, and they have always replaced the cable with a new one at no cost. The service representatives stated that they were constantly experiencing the sa...

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  • 1
  • 1 week ago

Philips 5447/90 Automatic Coffee Machine Got Damaged during Repair Twice

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On November 8, 2022, I bought the Philips 5447/90 fully automatic coffee machine on Trendyol. The product was broken twice by Aksel Elektronik, the authorized service of Istanbul Umraniye center. I will post pictures of both times. When I sent my product to the first authorized service, all it said ...

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Philips 5447/90 Automatic Coffee Machine Got Damaged during Repair Twice
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Philips 5447/90 Automatic Coffee Machine Got Damaged during Repair Twice
Philips 5447/90 Automatic Coffee Machine Got Damaged during Repair Twice
+3
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  • 5
  • 1 week ago

Philips Unconditional Return is not Honored for My New 9870/20 Airfryer

I purchased a Philips 9870/20 Airfryer, but the minutes and degrees listed in the information are meaningless. I made potatoes, and they were extremely dry. Despite its small size, the insides were not cooked. We cooked chicken, but the inside was raw and the bottom was raw. It was dry when we turne...

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  • 5
  • 1 week ago

Philips Service Sent the Coffee Machine Back Scratched and Broken

My 10-day-old coffee machine was ruined and returned to me by the service. I requested a replacement because it does not make coffee, but there is no interest, relevance, or anything else. Unfortunately, such a service understanding is not possible; it is a disgrace. They returned it from the so-cal...

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  • 5
  • 2 weeks ago

I Can't Access Google Play on My Philips Smart TV

My username and password are correct, but for some reason, I still can't access Google Play on my Philips smart TV. Though I have no doubts about the accuracy of the data, I am unable to log in or initiate any other processes, making it impossible to install any software. Strangely, I am unable to a...

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  • 10
  • 2 weeks ago

Philips Azur Steam Iron is Turning Off Randomly and Won't Heat Up

The brand of iron I use is the Philips Azur model. When I took it in for service, they said it was because it would randomly turn off and wouldn't heat up. Even though the company that made the iron offered a warranty, the same issue cropped up again a few months later. Once again, I brought it back...

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  • 7
  • 2 weeks ago

Philips Airfryer XXL is Working Loud and Has a Noisy Fan

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We purchased 4 Philips Air fryers XXL for the dowry of my siblings and me. There are currently three of them being used, but my device makes a noise during the initial start-up and while it is cooking that sounds like the fan is hitting something. Additionally, the normal cooking sound is louder tha...

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Philips Airfryer XXL is Working Loud and Has a Noisy Fan
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  • 9
  • 2 weeks ago

Philips ceased internet support for the 40PUK6809/12 television of the 6800 series

As for my television, it is a Philips 40puk6809/12. While I haven't had any issues with my own connection, I have been unable to stream anything online through my TV for the past week. Instead of receiving assistance from Philips technical support, I was informed that the company had discontinued in...

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  • 16
  • 2 weeks ago
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O*** rated more than satisfied
  • 2 weeks ago

Replacement part shortage for Philips HD9650 Airfryer XXL

I bought the Philips Airfryer XXL HD9650/90 Fryer. Depending on the amount of use, the interior becomes greasy over time, necessitating the replacemen...

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Replacement part shortage for Philips HD9650 Airfryer XXL
Replacement part shortage for Philips HD9650 Airfryer XXL

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subscribe Philips, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Philips, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.