Pegasus Airlines Üye Marka

Pegasus Airlines

profile-icon
Do you have any complaints about Pegasus Airlines?

68 Complaint

Şikayet Sıralaması
profile
  • -view
  • 1 day ago

Pegasus Airlines Lost Baggage Issue

On August 29, 2022, at 21:25, I had a flight with Pegasus Airlines. When I was about to board, Pegasus employees took my bag because I had too many bags. They hurried us onto the plane. They gave us a copy of the label that was attached to the bags. We called after arriving in Lebanon to retrieve ou...

Read more
Pegasus Airlines Lost Baggage Issue
Pegasus Airlines Lost Baggage Issue
Pegasus Airlines Lost Baggage Issue
profile
  • 6view
  • 6 days ago

Pegasus Airlines Flight Ticket Time Change

On September 30, 2022, I learned that my Pegasus flight PC2813 from Trabzon was delayed from 08:00 to 08.50. Despite the fact that I had completed my transactions on time and was at the gate, there was no movement at Trabzon airport's departure gate at 08.50, and the screen was turned off. The plane...

Read more
profile
  • 7view
  • 1 week ago

We couldn't board because Pegasus Airlines finished passenger pickup early

On Friday, September 23, 2022, at 15:40, we purchased our flight from Hannover Airport to Istanbul Sabiha Gökçen Airport and boarded our plane for the return trip. One hour and fifteen minutes before our flight was scheduled to depart, we arrived at the airport. There was no online check-in counter ...

Read more
profile
  • 6view
  • 1 week ago

Pegasus Airlines charged for flight changes despite the Flex agreement

My credit card was assessed a penalty fee as a result of the date change that occurred with the Pegasus Flex ticket that I had purchased. It says in the application that it has unlimited, free modification rights. Why did you charge a penalty fee to my credit card if the information that is written ...

Read more
profile
  • 6view
  • 1 week ago

Pegasus Airlines did not refund the difference in tickets

My ticket refund was confiscated by Pegasus Airlines and not refunded. When I tried to return the ticket I bought for 1900 TL and buy one for 1100 TL instead, I was charged 500 TL. Unfortunately, I did not receive a refund for the difference in price between the two tickets after I had already paid ...

Read more
profile
  • 17view
  • 1 week ago
whole star empty star empty star empty star empty star

Pegasus Airlines Didn't Allow Us Board the Plane

I purchased five plane tickets from Pegasus Airlines for myself, as well as one for each member of my family. My family and I were not allowed to board the plane with them. They have not offered us a coherent justification for their actions. They prevented us from continuing on our journey and did n...

Read more
 
pegasus-airlines-didnt-allow-us-board-the-plane-1.pdfpdf
profile
  • 10view
  • 1 week ago

The manager at Pegasus Airlines refused to let me board

This morning, we arrived at the airport a full 40 minutes before our 5:40 a.m. flight from Adana to Istanbul. Furthermore, we found out at the airport that international flights, not domestic ones, will be used to make the Adana flight. We missed the transfer and arrived at the new departure platfor...

Read more
profile
  • 6view
  • 2 weeks ago

Pegasus Airlines damaged my luggage and offered me 30% of its value as compensation

My brand new suitcase was damaged during my flight with Pegasus Airlines. After my bag was damaged, I filed a claim with the company. They offered me 30% less money than the suitcase was actually worth because they claimed there was 30% wear and tear on it even though it was brand new. I don't get w...

Read more
Pegasus Airlines damaged my luggage and offered me 30% of its value as compensation
Pegasus Airlines damaged my luggage and offered me 30% of its value as compensation
profile
  • 2view
  • 3 weeks ago

Pegasus Airlines Didn't Accept Passengers onto the plane

Pegasus Airlines didn't let us board the flight from Istanbul to Izmir at 21:50 on September 15, even though the last call warning had just been made and we were at crossing gate at 21:37. The flight attendant didn't let us board, even though she kept us talking with her for 5 minutes. We could have...

Read more
profile
  • 2view
  • 3 weeks ago

Pegasus Airlines  Damaged Baggage Problem

My flight with Pegasus from Cyprus to Bodrum didn't go well because my luggage was badly damaged. The air company staff at the airport were very rude and indifferent. They seemed not to care at all. They showed no significant effort to solve my problem. I do not recommend Pegasus to anyone.

Read more
Pegasus Airlines  Damaged Baggage Problem
Pegasus Airlines  Damaged Baggage Problem
Pegasus Airlines  Damaged Baggage Problem
+5
profile
  • 3view
  • 4 weeks ago

The delayed flight of Pegasus Airlines has not yet taken place

Pegasus Airlines rescheduled my September 7 flight from Denizli to Istanbul from 19:20 to 19:50 due to unforeseen circumstances. It is 9:50 at night on the same day that I am writing this letter of complaint. The airport boarding process has not yet begun, and we are still waiting in line. Don't tak...

Read more
The delayed flight of Pegasus Airlines has not yet taken place
profile
  • 6view
  • September 03

My experience with Pegasus Airlines' customer service was extremely rude

Hello... On September 1, 2022, at 13:05 (local time), I booked a flight on Pegasus Airlines from London Stansted to Istanbul, for a 14:35 (local time) departure. I was shocked when, after purchasing my ticket and already being at the airport, the pegasus counter staff informed me that they couldn't ...

Read more
My experience with Pegasus Airlines' customer service was extremely rude
My experience with Pegasus Airlines' customer service was extremely rude
profile
  • 8view
  • September 01

Pegasus Airlines has not reimbursed me in full

My issue is with Pegasus Airlines. Even though I had a guaranteed refund for the cost of my cancellation and exchange, he never gave it to me (5546 TL). Please refund this amount to me. I paid 12752 Turkish Lira for the ticket. However, I received a refund of 7206 TL. To recap: 12752 - 7206 = 5546 T...

Read more
Pegasus Airlines has not reimbursed me in full
Pegasus Airlines has not reimbursed me in full
profile
  • 1view
  • September 01

Pegasus Airlines refund problem not fixed yet

Hello, Unfortunately, I was forced to cancel my flight just one hour after purchasing it because of a medical emergency. Since it was more than 4 hours before my flight and I had already sent in the doctor's note requesting a refund, please take the appropriate measures.

Read more
profile
  • 16view
  • August 29

I was wrongfully charged by Pegasus Airlines and received a delayed refund

My flight from Stuttgart to Sabiha Gökçen was on sale for a great price on August 15th, so I took advantage of Pegasus's international flight ticket promotion and bought it through their app. Even though the ticket was charged for, it was never made. I repeated the previous procedures. Once again, I...

Read more
profile
  • 4view
  • August 25

My damaged luggage was not compensated by Pegasus Airlines

While flying with Pegasus Airlines, my luggage was damaged. I submitted a complaint, but nobody from the company has gotten in touch with me yet to help me sort this out. The time has come for you to rectify my complaint, so thank you. If you do not pay, I will sue you.

Read more
My damaged luggage was not compensated by Pegasus Airlines
My damaged luggage was not compensated by Pegasus Airlines
My damaged luggage was not compensated by Pegasus Airlines
profile
E**
  • 5view
  • August 22

Pegasus Airlines has not fully reimbursed me for the canceled ticket

However, despite their assurances that they will refund the full amount, Pegasus Airlines has only refunded me a portion of what they originally owe. I bought a ticket from Pegasus but had to return it within 30 minutes because of visa issues. The return conditions states that 2900 TL will be refund...

Read more
Pegasus Airlines has not fully reimbursed me for the canceled ticket
Pegasus Airlines has not fully reimbursed me for the canceled ticket
profile
  • 4view
  • August 19

Pegasus Airlines' Disregard For A Health Concern

It was a terrible accident, and I hurt my leg. For this reason, I am unable to sit with my knees bent. My check-in attendant assigned me a middle seat. The agent on the other end of the line told me I would have to foot the bill to have it replaced with a hallway. That's why it's important to addres...

Read more
profile
  • 7view
  • August 16

The marketing campaign for Pegasus Airlines was deceptive

During the Europe campaign, Pegasus offered a flight for just one euro, but you had to pay a lot in taxes. At 15:52 today, I read the e-mail "Pay 1 Euro to Europe, taxes from you," sent to my inbox by Pegasus, and decided to take a chance and purchase a ticket. I completed every application but one ...

Read more
profile
  • 5view
  • August 16

Despite my Covid 19 infection, Pegasus Airlines did not change my ticket

After a week of quarantine at the hands of the TR Ministry of Health because I was not caught in covid the day before, Pegasus blamed me and burned my ticket for Monday, 15.08.2022. I still write and whine about how hard my illness is on me. The blame does not lie with me. If I hadn't made a noise, ...

Read more
profile
  • 13view
  • August 15

Pegasus Airlines ticket return process is not fair

On July 25, we bought tickets from Pegasus. Then we tried to get in touch with you because we couldn't find any information about the ticket online, such as an email address. In their message, they said that they would give the ticket back. When they got back to me a week later, they told me there w...

Read more
profile
  • 21view
  • August 14

Pegasus Airlines broke my luggage, I need your help

At 16:15, I boarded a flight with Pegasus Airline and headed from Prague to Milas Bodrum Airport. As soon as I picked up the suitcase at the airport, I assumed that the reason I had trouble pulling it was because it was so heavy. After I got there, I noticed that one of the wheels on my suitcase was...

Read more
Pegasus Airlines broke my luggage, I need your help

Brand Profile

subscribe Pegasus Airlines, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Pegasus Airlines, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.