Nordstrom Rack Üye Marka

Nordstrom Rack

ara
profile-icon
Do you have any complaints about Nordstrom Rack?

3 Complaint

Şikayet Sıralaması
profile
  • 33view
  • May 11

Nordstrom Rack Has Poor Customer Service

I've been a client of the company for a long time and have never had such a frustrating experience. I ordered a boot for my daughter as a gift on May 2, 2022, but I have yet to receive it. For days and days, the order status remained "processing," and I knew it wouldn't arrive within the next few da...

Read more
profile
  • 28view
  • May 11

I Was Exhausted By The Nordstrom Rack Return Policy

Because of this company, I've had some stressful days recently. I ordered a pair of Sperry Starfish Boat Shoes from their website, but they never arrived. I wish I had read the reviews before ordering from Nordstrom online. For nearly two weeks, they've been giving me the runaround. There have been ...

Read more
profile
  • 24view
  • May 10

The One-Button Blazer From Nordstrom Rack Was Not Delivered

I ordered a One-Button Blazer (Regular & Petite) online on May 2, 2022, and I'm still getting emails saying that my order hasn't been prepared for shipping yet. I called customer service yesterday to cancel the order because it would not arrive in time and I needed to purchase another for my upcomin...

Read more

Brand Profile

subscribe Nordstrom Rack, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Nordstrom Rack, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Frequently Asked Questions (FAQ)

What is the return policy for Nordstrom Rack?

You have 45 days to return items from shipment. You can return items for free to any Nordstrom or Nordstrom Rack store in the U.S. Check your invoice, email, or Purchases page for restocking fees.

After 45 days, is it possible to return an item to Nordstrom Rack?

If a return is received more than 45 days after the original purchase date, the store may still accept it, but they will only refund 50% of the purchase price.

How quick is Nordstrom Rack shipping time?

You can always get free standard shipping from the department store, and your order will arrive in three to six business days. Next-day delivery will set you back $22, while two-day shipping will cost you $12.

How customer-centric is Nordstrom Rack?

Nordstrom's customer-centric approach improves retail and e-commerce experiences and boosts retention. The personalized Nordstrom shopping experience makes customers feel important.

What are the contact details for Nordstrom Rack?

Call 1-888-282-6060 or email [email protected] for non-media questions.