MIGROS Üye Marka

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Do you have any complaints about MIGROS?

110 Complaint

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  • 1 day ago

Migros Ads are Misleading and Limited

The phrase "purchase Gold membership and we will give you a 50 percent discount on favorite items" is advertised by Migros. But here's the kicker: they won't sell you anything but spaghetti! What a terrible source of sorrow. I strongly advise you to not make any purchases from Migros. I am certain t...

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  • 2 days ago

Migros Online Market is Not Delivering the Exchange

I bought two products from Migros Online Marketing. They were the same item and they had the same expiry date. So, I called them and asked them to take one back and give me another with an expiry date that is not so close. They confirmed my request and told me they would do it soon. It has been two ...

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  • 2 days ago

My order was canceled by Migros

Issues with canceling orders at the Migros online store. I placed an order for eight items in the morning with order number 195535065. Payment received; order processed. The estimated delivery window was from 7:00 pm to 9:00 pm. We haven't run into any problems, so far. A message was left at the sch...

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  • 4 days ago

Migros did not deliver my order and there was no refund issue

My orders that were supposed to be delivered today between 15:00 and 17:00 local time in Mersin have not yet arrived. It's 22:00; I call to inquire as to the whereabouts of my purchase; however, the customer service agent I speak with says the store is closed because she has been unable to make cont...

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Migros did not deliver my order and there was no refund issue
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  • 4 days ago

For the online market order, Migros overcharged me

The Migros online market put a charge of 1567 TL on my credit card for an item, but they only deducted 2015 TL from my account. As soon as I realized there was a problem, I sent an email to Migros about it; however, the extra charge has not yet been refunded to my account. My calls to customer servi...

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  • 5 days ago

The stench of spoiled food in Migros bothered me

There was a rotten meat odor when we walked into the store on 01.10.22 between 17:00 and 17:30 in Kuşadas AVM. It was sweltering inside because nobody bothered to turn on the air conditioning. I complained to customer service about the foul odor and said that I didn't trust that the goods in the sto...

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  • 5 days ago

Migros Didn't Deliver the Item Bought on Sale

Thursday was the day when I used the Migros virtual market to place my order. I was told that a store employee would personally deliver my order to me when I placed it. On Saturday morning, when I was getting ready to go to work, there were reports that the product had sold out of all of its availab...

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  • 1 week ago

Migros arbitrarily canceled my order for a Xiaomi air fryer

My order was canceled by Migros. After researching several options, I decided to pay 800 TL at Migros for a Xiaomi Air fryer to give to my wife as a gift. Since it was discounted, they promoted it as a campaign. After that, they abruptly canceled it without telling me. This unprofessional behavior m...

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  • 1 week ago

MIGROS Online Delivery Problem

I bought 35 kilograms of beef ribeye from the Migros virtual market because it was on sale, and I bought another 15 kilograms for my brother.What was delivered was plain beef ribs, beef cavity, and so on; basically, they delivered tasteless, unwanted parts of the animal. Should it become necessary, ...

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MIGROS Online Delivery Problem
MIGROS Online Delivery Problem
MIGROS Online Delivery Problem
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  • 1 week ago

Migros has rude management and employees

Customers at the Migros on the road leading toDogancıl Sahilkoy are routinely treated with disdain and contempt by the manager and the employees working there. On multiple occasions, the occurrence of this problem has left me feeling annoyed and frustrated. In the past, I had contacted customer serv...

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  • 1 week ago

Suitcase From Migros Shattered into Pieces At First Usage

I purchased a piece of luggage from Migros, and after only one use, it was completely shattered into bits!!! I demand that they either give me a refund of the money I paid them or another bag that is comparable to the one I have bought... please get in touch with me as soon as possible because I am ...

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Suitcase From Migros Shattered into Pieces At First Usage
Suitcase From Migros Shattered into Pieces At First Usage
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  • 2 weeks ago

Recently, orders from Migros have included spoiled fruit and vegetables

In order to provide for our child, we frequently make purchases from the Migros online supermarket. The sent tomatoes and figs were bruised and moldy. Squeezed oranges with a moldy, crushed, rotten side were carefully hidden in the net. The mold on the net was at least a week or two old when we open...

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Recently, orders from Migros have included spoiled fruit and vegetables
Recently, orders from Migros have included spoiled fruit and vegetables
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  • 2 weeks ago

The Migros walnut I bought was stale and covered in mold

I made my purchase of 1.890 kilograms of shelled walnuts at the Ankara Migros Cankaya / Ankara store location in the Birlik district on September 17, 2022. The nut had a musty and stale odor when I was about to crack it open and remove it from its shell when I noticed that it had gone bad. I would a...

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The Migros walnut I bought was stale and covered in mold
The Migros walnut I bought was stale and covered in mold
The Migros walnut I bought was stale and covered in mold
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  • 2 weeks ago
whole star empty star empty star empty star empty star

My order from Migros was never delivered

Migros informed me via a call to my personal phone that none of the five pieces of products were in stock, so our products would not be delivered, despite the fact that I had placed my order with the number 190725859 one day in advance by choosing the closest delivery date (although it is still poss...

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  • 3 weeks ago

MIGROS QR code cost me money

Could Migros possibly be aware of this? I scanned a QR code at the Canakkale Kepez store to investigate the provenance of a vegetable item. After scanning the QR code, the following message appears: "Your Mobiclub membership, where you can access the latest, enjoyable, and popular content from your ...

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  • 4 weeks ago

Migros refund problem not solved

At 11:15 on August 26th, the online market I ordered chicken from delivered chicken that smelled like sewage. They came and took the chickens back forcibly on the 27th, but they have been keeping me busy ever since, and they are not giving me my money back.

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  • 4 weeks ago

The promised Migros gift card was not provided

After spending 350 TL at the Migros online market, a discount coupon for 100 TL ought to have been defined on my card. It took me a week to get a call back after I reported the issue, but once I did, they gave me a code and said I had until August 31 to use it. I tried to redeem the code in August b...

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  • 4 weeks ago

Migros Runs Deceitful Commercials

Migros is running a deceiving ad campaign. He advertises a free $40 bill with the purchase of 203 liras of red meat, but when he tries to buy a package of minced meat, he is told that it is not part of the promotion. The campaign's terms and conditions do not prohibit them from loading the points on...

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Migros Runs Deceitful Commercials
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  • August 31

No refund or order cancellation was issued by the Migros online store

My order of purslane and Namet sausage from the Migros online market (order number: 184952833) did not arrive in one piece. I have been calling for days, but no one has opened a return request or paid the return fee for the products. I called several times and was always told they would apologize an...

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  • August 31

Migros customer service department was extremely rude to me

When I contacted the Migros Diyarbakr customer service team to express my disappointment in the cancellation of my orders, I was met with rudeness and disregard. I want to vent my frustration with this business.

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  • August 29

I was sold a defective pair of Apple Airpods Pro by Migros

I bought Apple Airpods Pro in Çorlu 5m Migros store on 01.08.2022 and within 3-4 days certain problems started to appear. My next step was to ship it back to the retailer for a warranty replacement. Although my name, address, and e-mail address are all listed on the receipt from when I bought the ga...

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  • August 26
whole star empty star empty star empty star empty star

The Arzum chopper that I purchased from Migros failed after the first use

The Arzum chopper I purchased from the Migros store in Kozzy Mall on August 26, 2022, did not function properly the very same day. Before I bought the chopper, it was demonstrated to me in the store, but there was nothing in it to chop. Nevertheless, as is common knowledge, the chopper is a tool tha...

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  • August 25

Migros has yet to send me an invoice for my clothes dryer

Migros did not send me an invoice after I purchased a Capri tumble dryer using the Trendyol Fast Market app. It's been 20 days since I made the purchase and despite my repeated requests, Trendyol still hasn't forwarded the invoice. Even after getting in touch with Migros twice, they never resent the...

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  • August 24

The prices at the checkout counter differ from the prices on the shelves at Migros

On August 23rd, 2022, I purchased 100 grams of dried okra from the Migros Atakent Soyak Store. It cost 26 Turkish Lira. The safe was emptied of 79 TL. Later on, when I tried to buy it for more than the 26 TL price tag, the store employees refused to sell it to me. The store manager at Migros who too...

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The prices at the checkout counter differ from the prices on the shelves at Migros
The prices at the checkout counter differ from the prices on the shelves at Migros
The prices at the checkout counter differ from the prices on the shelves at Migros

Brand Profile

subscribe MIGROS, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe MIGROS, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.