Media Markt Üye Marka

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Media Markt

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126 Complaint

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  • 5view
  • 3 days ago

During the warranty repair, Media Markt damaged our Alcatel smartwatch

Upon the salesperson's recommendation and insistence, we bought an extended warranty for the Alcatel smartwatch we had purchased for my son the previous year. The watch's screen developed a crack after some time, so we took it to a Media Markt near us so they could fix it. The only issue with the wa...

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  • 4 days ago

Media Markt refused to accept the faulty blender back

Nothing that we have ever bought from Media Markt has ever lived up to our expectations in terms of quality. The most recent time that we attempted to use a brand-new blender, it broke the moment that we turned the power on to it in our kitchen. Because of this, we took it back to Media Markt to get...

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  • 7view
  • 5 days ago

Mediamarkt Failed to Send My Headphones for 2-3 Weeks

I bought headphones from MediaMarkt Turkey, like 16-17 days ago. I have nothing now, no shipment, information. I called the shipment company and asked for a shipment with my name and they said there is no shipment. But also MediaMarkt Turkey said to me that they sent the headphones and you will rece...

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  • 5 days ago

My refrigerator has not arrived from Media Markt yet

The order number for the refrigerator that I placed an order for is 33403961, but the refrigerator still hasn't been delivered to me. There was simply no way for me to approach them. After what I went through, I won't be going back to Mediamarkt under any circumstances. I've never shopped there befo...

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  • 10view
  • 6 days ago

Media Markt Offers Store Credit For the iPhone 11 They Couldn't Fix

In 2021, I purchased an iPhone 11 from Media Markt. I spent 7800TL. I had insurance for two years. It broke down last month, and they returned it with no action. They stated that it was completed. We sent it again after I checked in the store and stated that no fixing had occurred. They called today...

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  • 10view
  • 6 days ago

Media Markt Fast Delivery Item is Not Shipped for Days

I placed an order on the Media Markt website on September 26, 2022. The content of my order: TV no. 33392745. It was stated on the site that it would be delivered instantly. Believing this, I placed the order, but the product was not delivered even though days passed. The order is being prepared for...

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  • 7view
  • 1 week ago

Media Markt Sales Assistants are Incapable of Leading Customers

We bought Huawei Nova cell phone from Mediamark Bayrampasa. No one told us  Huawei can't use google maps and other google things. When we went back to discuss this with the market workers, they didn't really take notice and showed care. We asked for a return and refunding but they didn't respond. Th...

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Media Markt Sales Assistants are Incapable of Leading Customers
Media Markt Sales Assistants are Incapable of Leading Customers
Media Markt Sales Assistants are Incapable of Leading Customers
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  • 15view
  • 1 week ago

Media Markt Sales Assistant Misinformed Customers

We bought an iPhone 14 at your Ankara Metromall Media Markt . They charged a transfer fee of 999 TL without telling us about it. Even though we bought a screen protector and a case, we still had to pay this fee. We planned to Buyback. The screen on my old phone was scratched. Mr. S***** asked his bo...

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Media Markt Sales Assistant Misinformed Customers
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  • 1 week ago

Media Markt Sales Assistant Has No Command of The Products

On 25.09.2022, the sales assistant at Media Markt in Ankara Nata Vega sold me a cell phone accessory which was not compatible with my device. Even though I gave every information rgiht and correct when I tired it on it didn't fit. I wanted to return it but they didn't take it back on the grounds tha...

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  • 12view
  • 1 week ago

Media Markt Should Put Price Labels on Products Sold Under Cashier Desks

Media Markt does not declare prices for products sold in front of cashier desk. Today i purchased a bottle of cologne from Media Markt Metropoll Atasehir branch in Istanbul / Turkey. The purchased product's price was increased almost 50% in 2 days. I purchased the same for 85TL last Sunday (19/09/20...

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  • 13view
  • 1 week ago

Media Markt Declines Return Offers Repair

The day I bought the Philips brand rechargeable earphones that I bought from the Media Markt, they were shutting down when the charge fell below fifty percent. I took it back to the Media Markt and got the answer that you need to go to the service even after an hour. I said why should I have my new ...

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  • 20view
  • 1 week ago

Media Markt refused to accept the return of my Xiaomi Mi Watch

Hello. At the Izmir Hilltown Karsıyaka Media Markt location on September 23, 2022, I made the purchase of a Xiaomi Mi Watch smartwatch for myself. Even though I wanted to return my product once more, they wouldn't accept it because the only part of the product that had been opened was the gelatin pa...

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Media Markt refused to accept the return of my Xiaomi Mi Watch
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  • 1 week ago

Media Markt won't Exchange Lenovo Legion 5 Laptop

Because my Lenovo Legion 5 model computer broke down, I arranged for it to be sent to Lenovo service, but despite the fact that it took more than 20 business days, it could not be repaired. On top of this, the 'Product Exchange Form' with registration number T16638227938C74994 was sent by Lenovo. As...

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  • 14view
  • 1 week ago

Media Markt Order Mix-up Still not Fixed

I purchased something from Media Markt. The product came but  it is not what I ordered.  I paid for a hair removal tool, but what I got was a shaver. Customer support advised me to deliver the item to the closest store when I contacted. They claimed that the item I ordered went to Tekirdag. They inf...

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  • 9view
  • 2 weeks ago

Media Markt failed to give me my TV's order details for set-up and warranty

The television I ordered from Media Markt two days ago is scheduled to be delivered and set up on September 24th, 2022. However, I need to move this date to September 23, 2022, so I can focus on my work. Initially, I dialed customer service and was asked for my document number. Although I tried to f...

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  • 11view
  • 2 weeks ago

Media Markt Returns Order Without Informing the Customer

I shopped online on Media Markt. I chose in-store pick up. However, 212 Media Markt returned the product without my consent. It was a gift. I want to repurchase it from the same price. It was on sale and that's why I picked it. I want the customer services take the necessary action and take care of ...

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  • 12view
  • 2 weeks ago

Media Markt Refuses that They Sold Damaged Product

The product I bought from mediamarkt was broken. When we went, they did not take care of us, they did not stand behind the product they sold. Ankara Ankamall Media markt does not stand behind the product it sells and they sold us a damaged product that we have never used. Their mistake is unforgivab...

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  • 12view
  • 2 weeks ago

Media Markt Doesn't Provide Service That is Paid For

I purchased a tablet computer from Media Markt. Touch screen is damaged. Because I had bought extra insurance coverage, it didn't bother me one bit. A gift card was offered by the company. When it comes to purchasing, they act as if anything is possible, but when problems happen, you are on your own...

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  • 2view
  • 2 weeks ago

Media Markt Delivery Delay and Customer Service Misguidance

On August 8, 2022, I called the Media Markt Call Center. I asked if screen protectors for Casper Via L30 Tablet is available in stores on the Anatolian side of Istanbul  . He said no. They said, "This product is only available through the call center." I bought the item the same day. The item did no...

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  • 2 weeks ago
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Mediamarkt Did Not Respond To My Return Claim

Mediamarkt Turkey didn't respond my return claim. Cargo company already took the order:33101631, since 09-SEP-22 there is no response. I had to call couple of times every week to confirm if order is returned or not. No clarification about where is it or if the return process is complete. I am left i...

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Mediamarkt Did Not Respond To My Return Claim
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  • 6view
  • 2 weeks ago
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Media Markt Failed to Fix Dyson Vacuum Cleaner Beater Bar

I left the product for repair at Media Markt. They sent back the product I left in a crushed condition even worse than it was. The broom's beater bar was to be repaired, but it came back as it was. Not to mention that I've been waiting for a month!! On top of that they are not answering our calls or...

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Media Markt Failed to Fix Dyson Vacuum Cleaner Beater Bar
Media Markt Failed to Fix Dyson Vacuum Cleaner Beater Bar
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  • 15view
  • 2 weeks ago
Complaint has been removed from publication by Y****

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Media Markt, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.