McDonald's

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Do you have any complaints about McDonald's?

19 Complaint

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  • 12
  • 2 weeks ago

McDonald's Kids' Meal Toys are Losing Their Magic and Quality

McDonald's toys for children's menus have become very simple and of poor quality. These items are mostly made of paper and tear easily. Let's say they reduced their use of plastic for environmental reasons, but when I look at Instagram photos from other countries, I see some very nice toys acquired ...

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  • 1
  • October 15

McDonald's has high prices and poor-quality food

I used the car service offered by McDonald's while I was in the Turkish city of AFYON. I went with the Big Mac combo and added chicken to my order as well. My experience with those chicken nuggets and the Big Mc was the absolute worst I've ever had with fast food. And they were very proud of the fac...

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  • 9
  • October 12

McDonald's Refused to Serve

McDonald's refused to serve us. The application is not working in McDonald's Blueport Marmaris. Mr. A*****, who stated that we do not accept such promotions in any of our branches, refused to serve. We had to leave. We went to a Migros store. There was no problem there; the issue was in the manager'...

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  • 12
  • October 11

McDonald's failed to deliver my menu

Instead of having fresh greens, the McDonald's order that I placed through Yemek Sepeti arrived with blackened and rotten greens. I called the Yemek Sepeti complaint line, but they were unable to help me with my problem even after I did so. Because Yemek Sepeti tells lies to its customers and does n...

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McDonald's failed to deliver my menu
McDonald's failed to deliver my menu
McDonald's failed to deliver my menu
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  • 2
  • September 08

McDonald's did not deliver the menu that I requested

On September 7, 2022, at 9:02 p.m., I made an online purchase. At 20:25, we received the order. Really, it's been that long? It's unbelievable. McDonald's will go out of business if it continues to serve in this manner. The next time I order is the last time. When I called in, I was treated rudely.

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  • 7
  • August 20

Neither the food nor the delivery service from McDonald's were up to par

Through the Getir app, I placed an order for McDonald's. A liter of Coke, two patties, onion rings, and ketchup and mayo. The courier knocked on the door and the gentleman said that they accidentally sent a 330 ml can of Coke rather than a liter, but that they would be delivering the liter shortly. ...

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  • 12
  • July 26

McDonald's had a hair in the milkshake, it was terrible

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I ordered a milkshake from a company called McDonald's, and when I received the product, there was clearly visible hair in it. If I hadn't seen that it was around the corner, otherwise, I would just drink it; however, the experience is completely nauseating, and I will never order from McDonald's ag...

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  • 12
  • July 26

McDonald's overcharged me by 322 TL

At the McDonald's in Marmaris, where I was with my wife, son, and daughter, we placed an order for a hamburger, and when we tried to pay with a contactless card for the total amount of 161 TL, our payment was taken three times with the message that it was not approved. Due to the fact that the slip ...

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McDonald's overcharged me by 322 TL
McDonald's overcharged me by 322 TL
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  • 7
  • July 17

McDonald's near me refused to honor a discount coupon

Even though I was given a 15 TL discount on a Big Mac through the McDonald's app, I was unable to use this discount because the restaurant refused to accept it. Why are you misleading people with false promises if you aren't going to keep your discounts and bonuses?

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  • 7
  • July 15

McDonald's moldy bread problem

When I took my first bite of the hamburger I bought at the McDonald's in Florya, I could smell the moldy bread. I'm 8 months pregnant and I hope nothing bad happens to me or my baby. We've eaten at a big company for a long time. We had never had anything like this happen to us before. I felt sick to...

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McDonald's moldy bread problem
McDonald's moldy bread problem
McDonald's moldy bread problem
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  • 16
  • July 11

McDonald's does not serve people within a close distance

I live in Istanbul / Tuzla. Getir Yemek used to deliver a package to my address. The store was taken off of the Getir website later. With the McDonald'sDonald's app, I can now have food sent to my house. They can't deliver to my address in Turkey in 2022. Since I live on the border between Kocaeli a...

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  • 6
  • July 01

McDonald's menu was lacking and stale

Hi! We ordered a birthday menu for our daughter through Getir Yemek, but there was a lack of ice cream-present-tomatoes and some service equipment. Also, the potatoes were extremely bad, as if they had been sitting for days. And we sent messages to Live Support, but they didn't keep any records for ...

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  • 7
  • June 04

McDonald's has not delivered my order for 2 hours

I ordered a McDonald's menu two hours ago and have been waiting for it to arrive. I've tried calling the call center several times, but they keep putting me on hold. Thanks to God, I didn't have to pay online; otherwise, I would have squandered my money. I believe I will need to prepare some food fo...

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  • 7
  • May 26

McDonald's attempted to overcharged us for a standard menu

Hello, on May 9, 2022, my husband and I went to your restaurant in Caddebostan, across from Migros, and ordered two menus. By paying a small additional fee, the employee offered us an extra-large beverage and french fries. We agreed to the deal, but they gave me a regular beverage. I asked the emplo...

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  • 14
  • May 25

The employee at the Maltepe McDonald's is unconcerned about his hand hygiene

I have been buying coffee from McDonald's branch in Maltepe, Istanbul, Turkey a few times now. One person constantly works alone in the coffee department, and this friend does both the cash register and coffee preparation. However, he gives his hand to the money and rubs it directly on the glasses a...

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  • 14
  • May 24

McDonald's in Muratpaşa served me with a very rude and poor service

On May 24, 2022, I went to McDonald's in Muratpaşa and ordered a menu. They didn't deliver my food for 20 minutes, but the guys who ordered after me, got their menus. I inquired as to why my menu was late, but the employee stated flatly, "You should wait, sir." I waited another ten minutes, but the ...

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  • 11
  • May 23

McDonald's refused to deliver my order

I live in Konya, 6 km outside the downtown. Yesterday, I ordered a McDonald's menu. They refused to deliver my order because I live 6 kilometers from downtown. I even offered to pay for the transportation in advance. They rudely declined all of my offers. I'd like McDonald's to take care of this.

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  • 12
  • April 19

McDonald's Poor Delivery Service

On April 16, 2022, I ordered a chicken wings menu from McDonald's, but it was never delivered. I called three times on the same evening, and each time they said the same thing: it would be delivered in 10 minutes. I was in Chicago, close to the airport because I had just arrived and needed to rest. ...

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  • 24
  • April 03

McDonald's delivered my 10-piece Chicken McNuggets Meal late

For the past five years, I've been a regular McDonald's customer, ordering at least twice a week. However, I've recently begun to question the quality of service provided by McDonald's. On March 22, 2022, I ordered a 10-piece Chicken McNuggets Meal online, and the app estimated delivery time was 19....

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subscribe McDonald's, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe McDonald's, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.