The careless manner in which the store manager conducted himself. He is unable of managing the store, has poor relationships with customers, and has a large ego. In addition, the person in question is not a good fit for this company. If he is going to represent this brand, then he needs to conduct himself appropriately. The owner of the Lufian enterprise had an attitude that did not contribute to the production of a solution. It does not do any further checks on a product after it has been inspected.