Lufian

Do you have any complaints about Lufian?
22 Complaint
Şikayet Sıralaması
profile
-
3 weeks ago

The Lufian Coat's Sleeve Is Darkening

My Lufian coat, which I had purchased approximately two months prior, had started to develop black spots on the sleeves and the waist. Despite the fact that I utilized it with extreme caution and thoroughness, I noticed these issues within a span of two months. I dropped the item off at the dry clea...

The Lufian Coat's Sleeve Is Darkening
profile
15
January 07

Lufian sent me low-quality shoes

Two pairs of shoes I bought from Lufian are now useless to me. Do not lose your cool and make the fatal mistake of purchasing shoes from Lufian; I do not recommend doing so. Even after only one month, the sidelining of the shoes I bought at the Antalya Novamall Lufian location—which had a one-year w...

profile
6
December 27, 2022

Lufian did not refund the T-shirt that faded after washing

On July 4th, 2022, I made a purchase of three Polo collar t-shirts from the Lufian store. We washed the t-shirt three or four times and it still lost its color. The sales associate at the store told me that I could expect to receive the outcome of the inspection on my phone within 21 days after I co...

Lufian did not refund the T-shirt that faded after washing
Lufian did not refund the T-shirt that faded after washing
Lufian did not refund the T-shirt that faded after washing
+2
profile
2
December 26, 2022

Lufian Store Manager Drives Away Customer Because of Impolite Behaviour

On 25/12/2022, I went shopping at your AVM Lufian store in Prime Mall. Your so-called store manager, O*** Bey, has an attitude that discourages customers. His inappropriate behaviors include scolding customers in response to their questions, as well as greeting customers with an unprofessional and i...

profile
7
December 16, 2022

Lufian Delays Starting the Return and Assessment Process of Faulty Coat

The Lufian Akbati branch does not support or endorse this product in any way. The button on the fur section of the coat that I recently purchased fell off 15 days ago. I paid between 6,000 and 7,000 Turkish Lira, and they promised to send it back. It's been five days and they still haven't sent it, ...

profile
2
December 16, 2022

Lufian inflatable jacket is stitched incorrectly, but returns are not accepted

I tried to return the faulty item I purchased from the Lufian shop, but they refused to take it back. They deny any liability in the matter. It's not a simple flaw; it was caused by a faulty sewing machine. Any item with obvious manufacturing flaws, such as faulty stitching, should be returned or ex...

Lufian inflatable jacket is stitched incorrectly, but returns are not accepted
Lufian inflatable jacket is stitched incorrectly, but returns are not accepted
Lufian inflatable jacket is stitched incorrectly, but returns are not accepted
+5
profile
3
December 06, 2022

Lufian will not Replace the Defective Coat

The goose-down coat that I purchased from the Lufian store sheds feathers onto every sweater that I wear, no matter where I sit for short periods of time. It is a reprehensible state of affairs. My request to make an exchange was turned down twice by the store, with ridiculous excuses like "do not w...

Lufian will not Replace the Defective Coat
Lufian will not Replace the Defective Coat
profile
7
November 28, 2022

When asked to return a faulty item, Lufian steadfastly declined

I noticed a stain on the product I tried on at the Lufian store in the Izmir Optimum mall, so I specifically asked for the one in the sealed package. In my haste, I rushed out the door wearing it, and when I got home, I discovered that it was broken. The print has been torn at the very end, which is...

profile
12
November 25, 2022

Lufian did not accept my quickly deformed coat for return

The Lufian coat I bought at the Mersin Sayapark mall was distorted after only a month or so of wear. Goose down swelled alarmingly inside the coat. I was planning on sending the item back because the unpleasant odor made it so I couldn't wear the coat. They informed me that my return request would b...

profile
12
November 21, 2022

Lufian did not replace the defective Light Gray Tommy Goose Down Men's Coat

I used my "Tommy Goose Down Men's Coat Light Gray," which I purchased on 23.12.2021 from the Lufian store, according to the usage instructions, and then I had it dry-cleaned according to the washing instructions. When I received the product back, I noticed that the orange paint on the inner lining w...

profile
5
October 25, 2022

Lufian Shoe Designs Lead to Early Deformations and Wear

The Lufian company clearly make errors in their shoe designs, which led to the rapid deformation of the shoes within a single day. The problem was not owned by the company. There will be no exchanges or refunds they told us. Even though there was an error in the product's design, they did not accept...

profile
2
October 15, 2022

Lufian Jacket Pilling on The Sleeves

In February of the previous year, I splurged and bought a coat from Lufian. It has been only a month since it has been worn. This is the first season in which I have started to make use of it. The coat's sleeves were quite hairy on the inside and the outside. I would very much appreciate it if you c...

Lufian Jacket Pilling on The Sleeves
profile
13
October 14, 2022

Lufian Return Problem

I purchased two luxury t-shirts from Lufian. Each cost 250 TL. The store's customer stated that it is of higher quality than the others and that we can return it directly if there is any fading or wear. I returned the t-shirts in June. I still didn't get any results. When I called the Mersin Mezitli...

profile
3
October 07, 2022

Lufian Defective Shirt is Not Taken Care of For a Month

I bought a shirt from Lufian company. It has really nice fabric. But 3 spots were defective. I took it back to the company. They said it needs to be investigated. They sent my shirt for inspection on Tuesday, September 6th. I don't want a return fee. I just want to buy a new one or replace it with a...

profile
Ela
3
October 01, 2022

Lufian flatly rejected my request to return

Despite all of my best efforts, Lufian would not accept the return of the shirt that I had purchased a week earlier that was one size too small. In spite of the fact that I had not opened the product and had sent it back in its original packaging, the return that I sent back was received in a crumpl...

profile
11
September 29, 2022

Lufian Offers Refund Instead of an Exchange for Defective Inflatable Vest

I bought a Lufian a while ago. It appeared that the seams had been stretched out. We claimed consumer rights, then our request for a change was approved, and finally, we provided the goods; nevertheless, they claim that they don't have the same product. They assured us that a refund will be issued. ...

profile
10
September 20, 2022

My faulty leather shoes from Lufian weren't replaced with a new pair

I recently brought back a pair of black Lufian John leather casual shoes I purchased from you in November 2021. Message received confirming my request to swap funds with 99-517-1193. Customers complained that the store only allowed exchanges within the same shoe code. Similar footwear was something ...

profile
21
July 28, 2022

Lufian store manager uninterested

The careless manner in which the store manager conducted himself. He is unable of managing the store, has poor relationships with customers, and has a large ego. In addition, the person in question is not a good fit for this company. If he is going to represent this brand, then he needs to conduct h...

profile
9
July 28, 2022

Lufian shoes are faulty, the company does not accept this clear fault

In the photo, it's easy to see what's wrong with the shoe. On the front of each shoe, the leather is different. One has a pattern, and the other is plain. Your control unit couldn't tell that the problem was caused by normal wear and tear. I don't think the big brand is looking for small jobs, so I ...

Lufian shoes are faulty, the company does not accept this clear fault
profile
10
July 20, 2022

After the first wear, the brand new Lufian t-shirt was pierced

It was a birthday gift from Lufian that my wife bought for me. However, they forgot to turn off the alarm once they had paid. We went to the store and had the alarm kit removed because I couldn't wear it on my birthday. The front button part of the t-shirt had a hole in it after I wore it once. It w...

Brand Profile

Lufian The brand profile has not been created until today. 
Lufian does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.

Brand Profile

Lufian The brand profile has not been created until today. 
Lufian does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.