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Lufian

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Do you have any complaints about Lufian?

8 Complaint

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  • 2view
  • 5 days ago

Lufian flatly rejected my request to return

Despite all of my best efforts, Lufian would not accept the return of the shirt that I had purchased a week earlier that was one size too small. In spite of the fact that I had not opened the product and had sent it back in its original packaging, the return that I sent back was received in a crumpl...

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  • 8view
  • 1 week ago

Lufian Offers Refund Instead of an Exchange for Defective Inflatable Vest

I bought a Lufian a while ago. It appeared that the seams had been stretched out. We claimed consumer rights, then our request for a change was approved, and finally, we provided the goods; nevertheless, they claim that they don't have the same product. They assured us that a refund will be issued. ...

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  • 6view
  • 2 weeks ago

My faulty leather shoes from Lufian weren't replaced with a new pair

I recently brought back a pair of black Lufian John leather casual shoes I purchased from you in November 2021. Message received confirming my request to swap funds with 99-517-1193. Customers complained that the store only allowed exchanges within the same shoe code. Similar footwear was something ...

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  • 10view
  • July 28

Lufian store manager uninterested

The careless manner in which the store manager conducted himself. He is unable of managing the store, has poor relationships with customers, and has a large ego. In addition, the person in question is not a good fit for this company. If he is going to represent this brand, then he needs to conduct h...

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  • 3view
  • July 28

Lufian shoes are faulty, the company does not accept this clear fault

In the photo, it's easy to see what's wrong with the shoe. On the front of each shoe, the leather is different. One has a pattern, and the other is plain. Your control unit couldn't tell that the problem was caused by normal wear and tear. I don't think the big brand is looking for small jobs, so I ...

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Lufian shoes are faulty, the company does not accept this clear fault
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  • 4view
  • July 20

After the first wear, the brand new Lufian t-shirt was pierced

It was a birthday gift from Lufian that my wife bought for me. However, they forgot to turn off the alarm once they had paid. We went to the store and had the alarm kit removed because I couldn't wear it on my birthday. The front button part of the t-shirt had a hole in it after I wore it once. It w...

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  • 6view
  • June 07

Instead of replacing the faulty trousers, Lufian repaired and sent them back

When I returned home, I discovered that the Lufian pants I had purchased were defective, and when I took them back the next day, they said they would be inspected. They still haven't arrived after 26 days. They said they couldn't return or change them when I went to the store because they claimed th...

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  • 31view
  • May 26

After the first wash, the Lufian trouser has faded

I recently ordered a pair of Lufian trousers and washed them after only wearing them once. Unfortunately, its color faded and was passed to other clothes during the washing process. In fact, I followed the manufacturer's instructions and washed it on a delicate and cool cycle. After contacting custo...

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subscribe Lufian, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Lufian, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.