My Lufian coat, which I had purchased approximately two months prior, had started to develop black spots on the sleeves and the waist. Despite the fact that I utilized it with extreme caution and thoroughness, I noticed these issues within a span of two months. I dropped the item off at the dry clea...
Two pairs of shoes I bought from Lufian are now useless to me. Do not lose your cool and make the fatal mistake of purchasing shoes from Lufian; I do not recommend doing so. Even after only one month, the sidelining of the shoes I bought at the Antalya Novamall Lufian location—which had a one-year w...
On July 4th, 2022, I made a purchase of three Polo collar t-shirts from the Lufian store. We washed the t-shirt three or four times and it still lost its color. The sales associate at the store told me that I could expect to receive the outcome of the inspection on my phone within 21 days after I co...
On 25/12/2022, I went shopping at your AVM Lufian store in Prime Mall. Your so-called store manager, O*** Bey, has an attitude that discourages customers. His inappropriate behaviors include scolding customers in response to their questions, as well as greeting customers with an unprofessional and i...
The Lufian Akbati branch does not support or endorse this product in any way. The button on the fur section of the coat that I recently purchased fell off 15 days ago. I paid between 6,000 and 7,000 Turkish Lira, and they promised to send it back. It's been five days and they still haven't sent it, ...
I tried to return the faulty item I purchased from the Lufian shop, but they refused to take it back. They deny any liability in the matter. It's not a simple flaw; it was caused by a faulty sewing machine. Any item with obvious manufacturing flaws, such as faulty stitching, should be returned or ex...
The goose-down coat that I purchased from the Lufian store sheds feathers onto every sweater that I wear, no matter where I sit for short periods of time. It is a reprehensible state of affairs. My request to make an exchange was turned down twice by the store, with ridiculous excuses like "do not w...
I noticed a stain on the product I tried on at the Lufian store in the Izmir Optimum mall, so I specifically asked for the one in the sealed package. In my haste, I rushed out the door wearing it, and when I got home, I discovered that it was broken. The print has been torn at the very end, which is...
The Lufian coat I bought at the Mersin Sayapark mall was distorted after only a month or so of wear. Goose down swelled alarmingly inside the coat. I was planning on sending the item back because the unpleasant odor made it so I couldn't wear the coat. They informed me that my return request would b...
I used my "Tommy Goose Down Men's Coat Light Gray," which I purchased on 23.12.2021 from the Lufian store, according to the usage instructions, and then I had it dry-cleaned according to the washing instructions. When I received the product back, I noticed that the orange paint on the inner lining w...
The Lufian company clearly make errors in their shoe designs, which led to the rapid deformation of the shoes within a single day. The problem was not owned by the company. There will be no exchanges or refunds they told us. Even though there was an error in the product's design, they did not accept...
In February of the previous year, I splurged and bought a coat from Lufian. It has been only a month since it has been worn. This is the first season in which I have started to make use of it. The coat's sleeves were quite hairy on the inside and the outside. I would very much appreciate it if you c...
I purchased two luxury t-shirts from Lufian. Each cost 250 TL. The store's customer stated that it is of higher quality than the others and that we can return it directly if there is any fading or wear. I returned the t-shirts in June. I still didn't get any results. When I called the Mersin Mezitli...
I bought a shirt from Lufian company. It has really nice fabric. But 3 spots were defective. I took it back to the company. They said it needs to be investigated. They sent my shirt for inspection on Tuesday, September 6th. I don't want a return fee. I just want to buy a new one or replace it with a...
Despite all of my best efforts, Lufian would not accept the return of the shirt that I had purchased a week earlier that was one size too small. In spite of the fact that I had not opened the product and had sent it back in its original packaging, the return that I sent back was received in a crumpl...
I bought a Lufian a while ago. It appeared that the seams had been stretched out. We claimed consumer rights, then our request for a change was approved, and finally, we provided the goods; nevertheless, they claim that they don't have the same product. They assured us that a refund will be issued. ...
I recently brought back a pair of black Lufian John leather casual shoes I purchased from you in November 2021. Message received confirming my request to swap funds with 99-517-1193. Customers complained that the store only allowed exchanges within the same shoe code. Similar footwear was something ...
The careless manner in which the store manager conducted himself. He is unable of managing the store, has poor relationships with customers, and has a large ego. In addition, the person in question is not a good fit for this company. If he is going to represent this brand, then he needs to conduct h...
In the photo, it's easy to see what's wrong with the shoe. On the front of each shoe, the leather is different. One has a pattern, and the other is plain. Your control unit couldn't tell that the problem was caused by normal wear and tear. I don't think the big brand is looking for small jobs, so I ...
It was a birthday gift from Lufian that my wife bought for me. However, they forgot to turn off the alarm once they had paid. We went to the store and had the alarm kit removed because I couldn't wear it on my birthday. The front button part of the t-shirt had a hole in it after I wore it once. It w...
