LG

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Do you have any complaints about LG?

87 Complaint

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  • 2
  • 2 days ago

LG Television Software Problem Left Unsupported

LG 49lb620v TV is constantly formatting itself. When I turn it off and on again, the first setup menu appears, indicating that the channels have been reset and the TV has returned to factory settings. I download the software update from the website; the TV sees the folder as empty; I am unable to up...

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  • 3
  • 5 days ago

A signal error occurred on my LG OLED TV 65 Inch CS Series Tv

I purchased my LG CS6 model television from Teknosa Brandium. The staff from the company came to install it, but it gave a signal error and they said the cable and socket were defective. We connected it to the satellite antenna of my next-door neighbor, but the television still failed to receive a s...

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  • 2
  • 1 week ago

LG Can't Provide Support for Nano Cell UHD Smart TV Software and Updates

After installing the most recent update, the LG Nano cell UHD Smart TV will no longer display subtitles when watching IPTV. Even though it is only three years old, the TV is not compatible with WebOS 6, and the most recent version of WebOS includes a great deal of pointless applications such as a lo...

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LG Can't Provide Support for Nano Cell UHD Smart TV Software and Updates
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  • 2
  • 2 weeks ago

LG Provides No Updates for Projection Device

I am unable to update my LG projector. I complained, took it to the service center, and received no response to any of my inquiries or complaints. This gadget was a purchase I made two years ago. Both Disney+ and Netflix are part of my streaming arsenal. The application page does not include any LG ...

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  • 3
  • 2 weeks ago

LG Customer Support is Neither Available Nor Helpful

It's been 10 days since I had an issue with my LG washer and dryer, and I still can't get in touch with customer service. When I finally get through to customer service after waiting 15–20 minutes on hold, they abruptly end the call without providing any information about the cause. I have no idea w...

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  • 4
  • 2 weeks ago

LG Has No Service Nearby to Repair My 9 KG Washing Machine

My 9 kg LG brand washing machine gives LE error; I live in Bursa Inegöl; there was a service in Inegöl when I bought the machine; the authorized service is now closed, and the machine cannot be repaired here. A licensed service from another city may be required to come and remove it. I am being vict...

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  • 18
  • 3 weeks ago

LG has refused to replace the broken tumbler

Specifically, I now own an LG tumbler. This item was mailed to me, and I subsequently purchased it. Someone from the post office finally showed up. Now I just have to sit tight until the service is available in my area. After opening the package, the repairmen discovered that the machine's undercarr...

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LG has refused to replace the broken tumbler
LG has refused to replace the broken tumbler
LG has refused to replace the broken tumbler
+4
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  • 6
  • 3 weeks ago

The basket of my LG dishwasher keeps rusting

Issues have been reported with the LG dishwasher's baskets. They switched out the baskets after I complained about the same issue two years ago. It took two years before I saw rust again. While the warranty had expired two years prior, LG finally admitted its error and replaced the baskets. When I c...

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  • -
  • 4 weeks ago

LG G2 77 Inch Evo OLED TV Gift is not Honored

I purchased 77" LG G2 OLED TV, with a "free fuel oil" bonus. Just passed 2 months since the application for "free fuel oil" was successfully completed, but unfortunately nor return yet. Called them many times, and asked them via WhatsApp, but could not get even any info. Customer relations are unabl...

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  • 6
  • November 05

Despite having a ten-year warranty, LG did not pay for my dishwasher's repair

I bought an LG brand dishwasher because it has a 10-year engine warranty, but now the main washing engine has stopped working. I reported the issue to the company and asked for a warranty repair at no cost to me. However, eventually, someone from customer service called me to inform me that engine r...

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  • 2
  • November 03

The Labels on My LG Remote TV Control Faded Away

I noticed that my most frequently used texts were deleted on the remote that came with the 86NANO756PA model TV that I had purchased 3 months ago. I asked the LG Turkey WhatsApp line and they said that the remote is not under warranty, they gave it as an accessory and they asked me to examine the pr...

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The Labels on My LG Remote TV Control Faded Away
The Labels on My LG Remote TV Control Faded Away
The Labels on My LG Remote TV Control Faded Away
+2
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  • 13
  • November 03

LG demanded a high repair fee for the 27GL650F-B monitor

Upon booting up my computer on October 26, 2022, the screen on my LG 27GL650F-B monitor, which I had purchased from Vatan Bilgisayar on August 19, 2020, disappeared and has not returned. On October 27, 2022, I took it in for service, and they quoted me 1,700 TL to fix it. Then I realized they replac...

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  • 2
  • November 01

LG Denies to Grant Promotional Gift of Free Fuel

I happened to encounter a promotional offer at LG that said free fuel will be granted to those who buy LG Televisions. I spent 40,000 Turkish Lira (TL) to purchase an OLED TV from LG. Opet Akaryakt was going to present me with a gift of fuel worth three thousand. After a period of 16 days, during wh...

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  • 8
  • October 28

LG Technical Team Agent Asked for Unofficial Payment

The agent who came to my house upon my call to customer service asked for an unofficial payment. He was supposed to come and inspect the problem with my washing machine. He did but when we were talking about the costs, he demanded money that was not listed. I told him it was unofficial and wrong but...

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  • 14
  • October 25

55" LG OLED TV Saves Logo Shadows in the Corners and Youtube is not Working

A few years ago I bought a 55 inch LG OLED TV. We were very pleased at first, but over time, the shadows of the channels' logos began to remain on the screen. We can read the logos of all the channels we watched in the past, especially on the red background. Corners turned into logo dumps. In additi...

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55" LG OLED TV Saves Logo Shadows in the Corners and Youtube is not Working
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  • 16
  • October 24

My broken washing machine from LG was not fixed

The washing machine I purchased on June 14, 2022, was leaking, so I called for service. The team looked over the machine and recalled the issue. It's been a week since I asked for a tire change. I find it unacceptable that you gave your stamp of approval to a company lacking even the most fundamenta...

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  • 35
  • October 20

Has LG blacklisted its legitimate customers?

To Whom It May Concern, We've heard that an LG Turkey employee working for Koc Pazarlama threatened forum users via private message, saying that those who had complained about LG Oled TVs would be "blacklisted" if they didn't stop. LG Turkey has not responded to this or taken any of the necessary ac...

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  • 7
  • October 19

LG Washing Machine Basket Racks Got Loose and Built Up Mold

After two years of use, the wires in the basket of the LG dishwasher that I had purchased developed mold, and the basket itself became moldy. This condition is extremely hazardous to human health and has the potential to severely damage the brand's reputation. Despite the fact that I have lodged num...

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LG Washing Machine Basket Racks Got Loose and Built Up Mold
LG Washing Machine Basket Racks Got Loose and Built Up Mold
LG Washing Machine Basket Racks Got Loose and Built Up Mold
+3
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  • 15
  • October 14

LG After-sales Service Lack

We purchased a 10.5 kg washer and dryer 6 months ago. I called the service because the machine uses less water. They arrived, finished their work, and then left. The machine then became extremely loud. On Monday, I called the service, gave them my information, and they registered me. MTV is the name...

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  • 16
  • October 10

LG Air Conditioner Installation Problem

I went to the LG Store and bought two 12,000 BTU air conditioners (model number S12etk). A team from the Akbuk-Didim-Aydin authorized service came out to my house and installed an AC. However, we were told that we would need to hire an electrician in order to get the power connected. We got in touch...

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subscribe LG, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe LG, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.