LG

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Do you have any complaints about LG?
130 Complaint
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2
2 days ago

Teknosa Refused to Honor Their 6-Month Promise to Install Our New LG TV for Free

On May 9th, 2022, I made a purchase from Teknosa for an LG television. I told them during the purchase that I wanted the installation to take place in 10 months. They said it was fine, but now that I want it installed, they want to charge me. They told me that because the installation is free for th...

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1
1 week ago

My LG Washing Machine Broke Down and The Company Offers a Humorous Solution

When my LG washing machine broke down, I contacted the authorized service center and was told that the motherboard needed to be replaced. However, because the machine was no longer in production, the center contacted LG headquarters for assistance. What followed was a classic case of corporate comed...

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3
1 week ago

My LG Nanocell 43 766Qa TV Has Defects

I purchased an LG Nanocell 43 766Qa TV from Teknosa, and during the installation, I noticed an error on the screen when the service team arrived for installation. I showed the technicians the error, but they told me that it wouldn't be visible if I didn't look at it in the dark or watch colorful ima...

My LG Nanocell 43 766Qa TV Has Defects
My LG Nanocell 43 766Qa TV Has Defects
My LG Nanocell 43 766Qa TV Has Defects
+4
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1
1 week ago

LG Washing Machine Operates Loudly And Moves From The Floor

LG washing machine is running soo loudly that I feel there is a commotion in the house and it almost moves from the floor during operation. Despite the product catalog stating that it has a capacity of 9 kilograms, I was informed by the authorized service that I should only use it with a capacity of...

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6
1 week ago

LG Dishwasher Constant Mold and Rotten Baskets

As soon as I purchased the LG D1454CF dishwasher, I observed mold and rot in both the upper and lower baskets. I finally succeeded in convincing the service staff to replace the baskets after a lengthy struggle. However, the new baskets eventually began to rot and mold, rendering the machine complet...

LG Dishwasher Constant Mold and Rotten Baskets
LG Dishwasher Constant Mold and Rotten Baskets
LG Dishwasher Constant Mold and Rotten Baskets
+2
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2
2 weeks ago

LG OLED TV Short Circuit Error on Satellite LNB, No Warranty Coverage

I am currently facing an issue with my LG OLED 65b7v television, which is displaying a short circuit error on the satellite LNB. I have been receiving the satellite signal from the central system in my apartment complex and watching it on my LG OLED TV. However, this week I noticed that some channel...

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8
2 weeks ago

LG Dealer Hillda Delivers Unsatisfactory Water Purifier Service

We spent 2700 Turkish Lira in November 2021 to purchase a water purifier from the LG Hillda dealer. Unfortunately, the purifier fell short of our expectations and was insufficient. We were required to pay an additional sum in order to obtain a new one, bringing the total cost to 3900 Turkish Lira. T...

LG Dealer Hillda Delivers Unsatisfactory Water Purifier Service
LG Dealer Hillda Delivers Unsatisfactory Water Purifier Service
LG Dealer Hillda Delivers Unsatisfactory Water Purifier Service
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2
2 weeks ago

LG TV Panel Flaws and Expensive Repairs within Two Years

I'm not happy with my LG TV. While watching, the screen went black all of a sudden. After the service center checked it out, they told me that the panel was broken and needed to be replaced. This means that the whole screen needs to be fixed. Even with protection plans and screen protectors, this is...

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3
3 weeks ago

LG SJ850V Television Wi-Fi Issues

I bought an LG SJ850V TV in 2018, and now, four years later, I'm having trouble with the Wi-Fi. When the TV is connected to the internet, it suddenly disconnects from the network and can't be reconnected. The smart remote is also no longer connected to the TV. I called LG's customer service for help...

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2
4 weeks ago

My request for LG 65UN7100 television warranty service was denied

I bought an LG 65UN7100 TV less than a year ago, but the frame on the edge of the screen has already broken in two diagonal corners. When the service technician came to look at the TV, he said that the crack wasn't covered by the warranty because it was caused by user error. I don't believe this cla...

My request for LG 65UN7100 television warranty service was denied
My request for LG 65UN7100 television warranty service was denied
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1
1 month ago

Chronic Image Flickering and Screen Lines on the LG 49UH770V TV

My viewing experience has been severely diminished by the lines and flickering images on my LG 49UH770V model TV as of late. Upon further investigation, I found that this is a common issue that crops up on other models of the same TV toward the end of their useful lives. I think LG should still repl...

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9
February 18

Replacement for LG 75NANO916 Television Delayed and of Lower Quality Offered

I purchased an LG 75NANO916 TV, which had light leaks, and the service approved a replacement. However, Antares Teknosa, where I bought the TV, does not have the product in stock, and they are suggesting a refund or paying the difference to buy a lower-quality TV. The LG service called me and offere...

Replacement for LG 75NANO916 Television Delayed and of Lower Quality Offered
Replacement for LG 75NANO916 Television Delayed and of Lower Quality Offered
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1
February 16

Technical support is lacking for my LG refrigerator

Unfortunately, my one-year-old LG refrigerator has been nothing but trouble. Since the day I bought it, the refrigerator has been broken and has failed to provide adequate cooling. I have exhausted all of my options, but the issue persists. LG has not been helpful when I asked them to replace my bro...

Technical support is lacking for my LG refrigerator
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5
February 13

My new LG TV's remote control's letters have already faded

It's been four months since I purchased an LG television, and the buttons on the remote control have already been erased. Despite the fact that I had paid a significant amount of money for LG's assurance, they informed me that the remote control had already passed its warranty period and offered no ...

My new LG TV's remote control's letters have already faded
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2
February 12

LG Las 650 sound system malfunctioning

My anticipation for the high-quality sound produced by my new LG Las 650 sound system was well-founded. A number of issues have arisen with the system since the day it was installed. The customer service team has not responded to our repeated attempts to get in touch with them. That's just one more ...

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6
February 09

LG Thumbler Spare Parts Supply Problem!

I have an LG washer and dryer, and despite the fact that the warranty is still valid, I have experienced nothing but issues with both of the machines. It is not even properly squeezing and is leaking water, throwing switches, and making strange noises. I am aware that replacement components won't be...

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1
February 09

Beams of purple light appeared on my LG television

A few weeks ago, the warranty on my LG television ran out, and soon after that, I noticed purple filters appearing in the corners of the screen. Contacting LG Turkey for help, I was informed that the TV had problems but that, since it was no longer under warranty, I would have to pay a service fee t...

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February 06

LG's customer service is unreliable and inaccessible

My interaction with LG Turkey, 444 6 543 was a complete nightmare, and as a result, I am feeling an extreme amount of frustration. I have made multiple attempts to get through to their customer service line, but I have been unsuccessful. Additionally, their WhatsApp support line has not been functio...

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February 04

The new LG washer I bought does not clean or remove stains

I recently purchased a new washing machine, thinking it would be the best choice to get my laundry done in an efficient manner. To my dismay, I soon discovered that even after using the best detergent and stain removers, the clothes were still stained afterward. When I called the service to inquire,...

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February 03

LG 65" OLED Television Defect: No Support or Response

About a month ago, I bought an LG 65-inch OLED TV and have been enjoying it immensely. Since then, my interactions with LG's customer service have left me deeply dissatisfied. There has been a problem with the customer service number, so I have not been able to reach anyone. On top of that, I was al...

Brand Profile

LG The brand profile has not been created until today. 
LG does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

LG The brand profile has not been created until today. 
LG does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.

Frequently Asked Questions (FAQ)

How long is LG's warranty?
The length of LG's warranty varies depending on the product. However, all LG products come with at least a one-year warranty. For specific warranty information, customers should refer to the manual provided with their purchase or the information provided by the seller.
Do I need a receipt for LG's warranty?
Yes, customers are required to present the original receipt when requesting a free, under-warranty repair from LG. The receipt is proof of purchase and contains important information such as the product model and purchase date.
How do I return an LG product?
To return an LG product, customers must meet certain conditions, including making the return request within 30 days of delivery, reporting any damages or manufacturer's faults within five business days, and obtaining an RMA (Return Merchandise Authorization). In addition, the product must be returned in its original packaging with all original accessories. If these conditions are not met, the refund may be partial.
How do I contact LG?
Customers can contact LG Support by calling 1-844-810-0070 or emailing [email protected]

About LG

LG is a South Korean multinational electronics company that specializes in a wide range of consumer electronics, home appliances, and mobile devices. The company is known for its innovative products and cutting-edge technology, which have made it a leading player in the global market. LG's product line includes a wide range of electronics, including smartphones, tablets, laptops, televisions, and home appliances such as refrigerators, washing machines, and air conditioners. The company also has a strong presence in the home entertainment market, offering a range of high-quality TVs, soundbars, and home theaters.

LG places a strong emphasis on customer service and offers a comprehensive warranty program on all of its products. Customers can contact LG's support team for assistance with any issues they may have, and the company also offers a range of online resources to help customers get the most out of their products.

In addition to its consumer products, LG also offers a range of business solutions, including display solutions, home entertainment systems, and home appliances for commercial use. These solutions are designed to help businesses improve efficiency, reduce costs, and enhance customer experiences.