LCW

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Do you have any complaints about LCW?
54 Complaint
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14
December 20, 2022

When Laundered, LCW Products Discolor

I made a poor decision and bought two pairs of pants from LCW. After the first wash, the product developed a scratchy patina and became discolored. When I went to the store to make an exchange, however, they sent the clothes away for further inspection. However, it was not accepted because of an err...

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3
December 15, 2022

LCW Gift Card Balance was Withdrawn Accidentally

I was about to shop with a certain amount on my gift card when I decided to return and add another product without using the confirmation code that came with my card for the additional amount. When I left, my gift card balance was marked as used, and I now have no balance. The order was also not con...

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2
December 07, 2022

The Wrong Pair of Trousers Sent by LCW Are Waiting for a Refund

On 19.07.2022 I returned an order because they sent the wrong item, but LCW confiscated both the product and my money. They refused to return it, but they sent me back the goddamn trousers that were wrong, 6 months have passed since, of course, I forwarded them to the Consumer Court. When I did not ...

The Wrong Pair of Trousers Sent by LCW Are Waiting for a Refund
The Wrong Pair of Trousers Sent by LCW Are Waiting for a Refund
The Wrong Pair of Trousers Sent by LCW Are Waiting for a Refund
+2
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1
December 06, 2022

LCW Business Partner Company is Ineffective

Kargoist is the company that transports LCW's online orders. My humble recommendation to them is to change this company! I'd be happy if they worked with a corporate company that can be reached when needed, as do all customers. I'm tired of being victimized on my own behalf... Please conduct the nec...

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3
December 03, 2022

LCW denied my request to exchange a product

I was disappointed to find that the baby clothes I had ordered from the LCW website were too small when they finally arrived. I had intended to send the garments back and have them exchanged for a bigger size. But this was the point where things started to go wrong. Products in this category cannot ...

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2
December 03, 2022

The LCW bonus points were suddenly removed

After my previous purchases at Lcw, I did not receive a refund. I received a gift of 100 TL to my bank account as an apology for the blunder. There was nothing of value on their site that I could buy with the money. I still wanted to use this gift card, but I needed to make a return because I had ac...

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4
December 03, 2022

The LCW cashier didn't offer me the discounted price

I was really upset when I had to return a broken product and couldn't get a discount on the replacement item. This is not at all fair! I tried to tell them what was going on, but they said it was against the rules or something. Even at the regular price, I can't buy the item anymore because it's sol...

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10
December 02, 2022

LCW canceled my purchase without notifying me

I'm not sure what I'm supposed to do here, so I'm gonna take a shot in the dark and just write it out the best that I can. Man, this store has been giving me the runaround for days! I ordered product 2211301500380 from the LCW store in the Haydarcavus area of Bandirma, and initially chose their "in-...

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4
December 02, 2022

The discounted item I purchased from LCW was not exchanged

Online shopping is a great way to get what you need without having to leave the comfort of your home. However, it can be incredibly frustrating when things don't go as planned. In my case, I recently ordered something online that turned out to be too big for me. So I went back to the website and saw...

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3
December 02, 2022

LCW Offers No Help Regarding Misplaced Gift Card

 I was unable to locate my LCW gift card. Despite the fact that they had my phone number, store officials informed me that they were unable to assist me. It is helpful when a gift card is offered, but I don't understand why it isn't helpful when there is a problem. They handed me a card with the mes...

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6
November 29, 2022

The item that I Ordered Online on LCW Arrived Defective and Unclean

On November 29th, 2022, I received my order, but when I opened it, I found a sweatshirt that appeared to have been worn before because it was stained, dirty, and had a label that had been torn off. You are not permitted to distribute such a product to individuals so long as the pandemic is still goi...

The item that I Ordered Online on LCW Arrived Defective and Unclean
The item that I Ordered Online on LCW Arrived Defective and Unclean
The item that I Ordered Online on LCW Arrived Defective and Unclean
+2
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11
November 29, 2022

The LCW gift card cannot be used on the mobile app

When I returned the items I had purchased on the LCW app to the store, they gave me a gift card in lieu of a refund. However, this was without informing me that it couldn't be used in-app. Consequently, when I attempted to use the card on their mobile site, customer service informed me that it wasn'...

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5
November 28, 2022

After canceling my order, LCW has yet to issue a refund

My order with LCW, number 221128130302031 and 599,99 TL was canceled on the 28th of November, 2022. My money has not been refunded to me as of yet. Almost immediately after placing the order, I decided to cancel it. The refund is still anticipated to be given. I would like a refund as quickly as it ...

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3
November 28, 2022

LCW wouldn't accept the return of the defective pants they sent me

Hello, A pair of loose-fitting black pants cost me 299.00 TL and two months to find at LCW. Unfortunately, the incorrect stitching in the crotch area of the pants makes it extremely painful to wear them. I had it inspected, but my request for a refund was denied. Did you, for the love of God, try on...

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5
November 28, 2022

LCW delivered an incomplete order

When I bought something online from LCW, it didn't come with a cup set. When I called customer service, I was told that my order would be inspected and sent back to me in two days. When I asked the cargo company for proof that they had received the cup set, they said they couldn't because the order ...

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3
November 26, 2022

LCW Online Order is Put Together Sloppily

They crammed the shirt that I had purchased from the LCW application into the package (I have attached a picture of this), they did not remove the alarm that was on the top of the shirt, and the white shirt was covered in dust and dirt. I despise this service as though it were an affront to the clie...

LCW Online Order is Put Together Sloppily
LCW Online Order is Put Together Sloppily
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9
November 24, 2022

LCW Online Application is No Longer Honoring Discount Coupons

When I returned the items I had purchased on the LCW app to the store, they gave me a gift card in lieu of a refund. However, this was without informing me that it couldn't be used in-app. Consequently, when I attempted to use the card on their mobile site, customer service informed me that it wasn'...

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9
November 23, 2022

LCW Sent the Wrong Item in the Online Order Package

I'm so frustrated with LC's online store! I ordered a lingerie set (set of 4) for my daughter and ended up getting a set of two undershirts instead. I've been trying to contact them via email and WhatsApp, but no one is answering me. I don't even speak Turkish, so each time they just told me to wait...

LCW Sent the Wrong Item in the Online Order Package
LCW Sent the Wrong Item in the Online Order Package
LCW Sent the Wrong Item in the Online Order Package
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12
November 22, 2022

Unfortunately, LCW did not issue a refund for my defective shirt

I was totally ripped off when I bought the LCW blouse with the fluid paint design. It was supposed to be made of high-quality material, but it melted everything in my washing machine, including the lint trap! Burgundy paint all over my laundry - what a nightmare. When I tried to return it, they sent...

Brand Profile

LCW The brand profile has not been created until today. 
LCW does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

LCW The brand profile has not been created until today. 
LCW does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.