Lancome

profile-icon
Do you have any complaints about Lancome?

4 Complaint

Şikayet Sıralaması
profile
  • 9
  • 1 week ago

Lancome Customer Representatives Acted Disrespectfully

I was unable to access my Lancome account, and I did not receive an email with instructions on how to reset my password. I contacted the company's customer service. I was met with the condescending demeanor of customer service representatives working for Lancome. Since I was a teenager, Lancome has ...

Read more
profile
  • 11
  • 2 weeks ago

Lancome Order Canceled After 10 Days

I bought 150 ml of La Vie Est Belle perfume from Lancome online on 12.11.2022 and it was deducted from my shipping card. In the order details, there was information that my cargo would depart on 16.11.2022. At this time, they did not set out and on 21.11.2022 we saw a return from their group. When t...

Read more
profile
  • 1
  • 3 weeks ago

Lancome Disrespectfully Returned My Order Against My Wish

I was delighted in making a purchase from Lancome's online store. A representative from Lancôme called me while I was waiting for it to be delivered and asked me to cancel my order. When I said no, they came up with a long list of reasons why I should change my mind. Even though I was under a lot of...

Read more
profile
  • 33
  • September 10

My order from Lancome was never fulfilled

My order has not been shipped by Lancome since last Friday. I place my orders through the company's official website, www.lancome.com.tr. My order number is -1000070940. I paid the total with a visa credit card transfer, and they accepted the payment but never delivered the goods. Despite my call to...

Read more

Brand Profile

subscribe Lancome, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Lancome, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.