KuCoin

Do you have any complaints about KuCoin?
18 Complaint
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6
2 weeks ago

KuCoin Scam Alert, Delisted Surv Coin Transfer Disaster

Hey all, I'm beyond frustrated and need some help. I recently tried to transfer my Surv coins from KuCoin to Coin Tiger, but it seems like the coins never actually made it to the exchange. I contacted KuCoin's live support and they basically told me that because the coins are getting delisted and st...

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4
November 17, 2022

KuCoin Liquitizes You During Maintenance No Transactions

I couldn't close the long position I opened on the Kucoin exchange for hours while it was profitable because closing the position was prohibited with the warning that the site was under maintenance, and I was liquid. I'll attach screenshots; I'd like the exchange to reimburse me for this. You trade ...

KuCoin Liquitizes You During Maintenance No Transactions
KuCoin Liquitizes You During Maintenance No Transactions
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Ali
8
October 19, 2022

KuCoin is not Honoring New User Rewards

I became a KYC member on the Kucoin exchange and made KYC. It gave a surprise box to the new user on the site if he deposited 50 USD. I deposited 50 USD. It was also written that when 50 USD is traded in the starting zone, it will give an additional surprise box. I did what was said. Both surprise b...

KuCoin is not Honoring New User Rewards
KuCoin is not Honoring New User Rewards
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21
October 08, 2022

KuCoin Lunc coin transfer problem

I'm really quite at a loss here. I've been trying to get this issue resolved for a week, but all I'm getting are automated messages that aren't helping me in the slightest. This is my first time using KuCoin and depositing 50 USDT every time seems unnecessary and a bit of an inconvenience, especiall...

KuCoin Lunc coin transfer problem
KuCoin Lunc coin transfer problem
KuCoin Lunc coin transfer problem
+4
profile
16
September 29, 2022

The issue with KuCoin withdrawals caused a login problem

My account has been acting up for about a week now, and I haven't been able to log in to it at any point during that time. After putting in a request for a transfer, I started having problems that I had never encountered in the past. The problem has not been fixed despite the fact that I have called...

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8
August 04, 2022

KuCoin login problem

I was unable to withdraw funds from my KuCoin wallet. I'm trying to reset my password, but I can't authenticate. Despite scanning my face, the camera returns an error message. Since I've been struggling with this issue for the better part of a week, I'm turning to you for assistance.

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11
July 20, 2022

KuCoin exchange has not yet processed my money transfer

However, my KuCoin account still hasn't processed my money transfer from the morning, which is frustrating. My issue was not resolved by customer service. To my astonishment, my money transfer request has yet to be approved. In order to expedite the transfer of funds, I ask that my complaint be reso...

KuCoin exchange has not yet processed my money transfer
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19
July 10, 2022

No reward was given by KuCoin exchange as promised

A few weeks ago, I took part in Kucoin's 250-TRY summer reward program. 7-14 business days have passed since the event. My bank account still hasn't been credited with the money, despite following the instructions to the letter. I need the $10 I've had in my account for a month, and I'm not going to...

No reward was given by KuCoin exchange as promised
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14
July 08, 2022

KuCoin increased the prices in a short time, it is not reliable

On July 7, 2022, I bought 247.4675 DFA (treasure) on Kucoin Exchange for about $265. The price dropped to 0.20 cents right after I bought it. At the moment, it costs about 0.16 cents. Before I bought it, the price only went up to $16 on the Kucoin exchange. On all other exchanges, it stayed between ...

KuCoin increased the prices in a short time, it is not reliable
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6
June 16, 2022

Binance to KuCoin transfers have not yet arrived

From my Binance account, I sent money over and received it in KuCoin. There are however still two transfers totaling $468 that I haven't received into my KuCoin account. Let me know if you can do anything to assist in this. My transaction id is 569eb7e0023c8612664ecde66865ff9ebb55ac5213ec7438ccfce87...

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10
June 13, 2022

The KuCoin trading code is missing

Hello, I can't trade on the Kucoin exchange because I forgot my trading code. I tried following the instructions to get a new password and code, but it didn't work. How do I get my account up and running? I will be glad if you can help.

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12
June 06, 2022

Withdrawals and account freezing for KuCoin

Last month, my Kucoin account and withdrawals were frozen. All necessary explanations have been provided, and all necessary documentation has been submitted. I don't believe the account should be frozen because there was no wrongdoing or incorrect password attempt. When the account is frozen, no exp...

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14
June 06, 2022

My KuCoin account is unnecessarily and continuously frozen

Every month, my account is automatically frozen. All verifications were completed, and all requested documents were submitted, but my account was once again frozen. There was no action taken that could have resulted in a security issue with the account, the password was not forgotten, and no incorre...

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11
June 03, 2022

KuCoin login problem not resolved

I have an account on the KuCoin exchange, but I can't log in to my account right now. I reset the password after receiving bad credentials warning. However, it requests KYC verification as if I had re-registered. I already have an account and money in it. As a result, I request assistance in logging...

profile
8
June 02, 2022

My three coins have vanished from my Kucoin account

For a long time, I haven't logged into my Kucoin account. However, when I returned today, I discovered that my three coins listed in the listings were missing from my wallet. Why am I not carrying these coins in my wallet? What happened to it, and where did my coins go? Please assist as soon as poss...

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16
April 20, 2022

KuCoin Not Recommended For US Investors

KuCoin appears to be a good exchange until your funds are locked up or looted by the exchange's faulty system. During high-volume trading and volatile periods, it loses functionality, and accounts are liquidated without the ability to add funds or complete transactions, preventing important transact...

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15
February 21, 2022
profile
Chloe rated more than satisfied

Kucoin customer service is subpar

Kucoin exchange customer service is very poor. First of all, it takes a lot of time to get the answer. Then the answerer doesn't seem to be completely...

Brand Profile

KuCoin The brand profile has not been created until today. 
KuCoin does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

KuCoin The brand profile has not been created until today. 
KuCoin does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.