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11 Complaint

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  • 18view
  • August 23

My 2022 Kia Bongo 2500 has developed rust

Hello, I have a complaint about my KIA BONGO 2500 from 2022. My vehicle started rusting after I bought the parts on April 28th, 2022. Despite my showing the car dealership the rust on the underside of the hood, they were unable to fix the problem. Even though I emailed the relevant party at the time...

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My 2022 Kia Bongo 2500 has developed rust
My 2022 Kia Bongo 2500 has developed rust
My 2022 Kia Bongo 2500 has developed rust
+5
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  • 1view
  • August 16

Kia refused to replace my 2020 Ceed Cool Techno after the engine block cracked

My car is a Kia Ceed Cool Techno from 2020. A year ago in May, I made the purchase of my car. Up until I hit 13,000 kilometers, I had no issues with my car. Nonetheless, at 14,000 kilometers, the Engine Fault indicator illuminated in my car. Seeing as how the maintenance was coming up soon, I took t...

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Kia refused to replace my 2020 Ceed Cool Techno after the engine block cracked
Kia refused to replace my 2020 Ceed Cool Techno after the engine block cracked
Kia refused to replace my 2020 Ceed Cool Techno after the engine block cracked
+2
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  • 8view
  • August 11

My Sportage's warranty has been voided by Kia

My Kia Sportage is currently in the service department getting some work done on it. In this time frame, my guarantee extends to cover a replacement. In Turkey, the Celik Motors dealership that acts as the deal-making party does not provide any assistance or fulfill the quarantee requirements. Kia l...

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  • 4view
  • August 08

My 2021 Kia Stonic has a headlight problem

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My Kia Stonic 2021 model vehicle's right headlight had a manufacturing defect, and I found it. Trabzon Kia authorized service refused the change request despite the fact that it accepted the fault as fabrication. Steam is forming inside the headlight. Because of my dissatisfaction with Kia's authori...

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  • 4view
  • July 21

Kia Sportage diesel particle filter not fixed under warranty

On January 20, 2021, I purchased a Kia Sportage 1.6 diesel 4x4 59 zd 700 plate vehicle from the Kia dealer in Istanbul Sancaktepe. My other two vehicles (2015 model Kia Sportage with 59 re 467 plates, 2017 model Kia truck with 59 aar 490 plates) are also Kias, and I am pleased with them. But my car ...

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  • July 13
whole star empty star empty star empty star empty star

Kia spare parts are not qualified and service is uninterested

Hello, Last year, I had my car serviced at the Oztopraklar branch. We were told that we had to change the clutch and brake system, so we did. After that, I came back to life two or three times. Last year, I got rid of the car somersault because the axles weren't attached because they didn't do the r...

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  • 5view
  • May 26

Kia Gift Points Campaign of Second Hand Car is fraud

The Information “As the first step of the Kia Fan Premium Loyalty Program advantage that you will earn as you use your newly purchased second-hand Kia, we invite you to the nearest Kia Authorized Services to load gift points equivalent to spending 6,000 TL and to do free check-ups. As part of the Ki...

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  • 7view
  • May 15

The Kia Oztopraklar Dealer cheated me

You are honorable people in South Korea. My respect and love is endless for you. However, your Mersim Kia OZTOPRAKLAR dealer who represents you is neither as honorable as you nor as a man of his word as you. I just wanted to warn you for your information because they kind of scammed me.

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  • 6view
  • May 14

Kia Ceed Hatchback glove box has become fluffy

I'm writing from Istanbul, Turkey. I have a 2011 Kia Ceed Hatchback, and the glove box has recently become fluffy. I contacted Kia Car Service, but they want me to pay for the replacement. The car is not very old, and the problem is not my fault. I researched the issue and discovered that it is a re...

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  • April 22

Kia's Durability Issue

I have a 2015 Kia Rio 1.4 Crdi and I have a problem with the locking mechanism. Three of them (Front Left, Rear Left, Boot) got broken at the same time and authorized services tell that all of them are broken and should be changed. I don't understand how 3 independent pieces of mechanisms got broken...

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  • April 06

The paint on my 2018 Kia Picanto started peeling

I've owned a Kia Picanto since 2018 and have experienced numerous problems with the vehicle and warranty service. My most recent issue is with the car's paint. Last year, the paint on the top of the car began to peel. I went to a Kia dealer and spoke with Kia, who informed me that there had been no ...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Kia, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.