No matter how many times I try, there is never an answer at Joom's customer service. Even when I emailed them about the issue I was having with something I bought, I still got no response. Unfortunately, for some reason or another, a return of the product is necessary - and the only way to contact t...
The watch I purchased from Joom isn't working properly. After strapping it to my wrist, I noticed straight away that something wasn't right. In fact, within the first 24 hours, it was already malfunctioning! I knew then and there that I had to take it back, however, this process has been made more c...
I ordered eyeglasses from the Joom.com website, but they were not delivered due to an incorrect address note. Despite sending the address information I had retrieved from official directories, the address was returned as incorrect. They claimed to have refunded my money. But, according to the card h...
I'm mad at the Joom site. The company is sending a product that doesn't work. When I want to send it back, they say we don't have to pay for the shipping. Should I be sad that I bought the product, or should I pay the shipping fee to the PTT as the price of the product I bought when I send the defec...
