Hummel

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Do you have any complaints about Hummel?

25 Complaint

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  • 2 days ago

The Hummel Coat I Wore to Try On Got Rejected at Defection Inspection

I bought a coat from Hummel, came home, tried it on to see how it looked on me, then realized it was defective and returned it to the store. They said they'd send it in for inspection, but I said what's the point when I hadn't even worn it? Anyway, they sent it, which surprised me because it was rej...

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The Hummel Coat I Wore to Try On Got Rejected at Defection Inspection
The Hummel Coat I Wore to Try On Got Rejected at Defection Inspection
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  • 4
  • 1 week ago

Hummel Asks for the Price Difference to Exchange the Kids School Backpack

After one month, the seam on the children's school bag I purchased from hummel.com.tr broke and the inner compartment was torn. It was forwarded to the company for review. They accepted the product error. Although it was stated that an exchange was possible, the product was informed that the same co...

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  • 2
  • 2 weeks ago

Hummel Stadion Heritage Model Sneakers are Flaking Away

I got a pair of sneakers by Hummel called the Stadion Heritage model. The shoes were worn once or twice by my daughter. The shoe flaked and cracked after only a few uses, there was an opening at the junction of the bottom sole, and it showed a level of wear that was unexpected from Hummel. After mak...

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Hummel Stadion Heritage Model Sneakers are Flaking Away
Hummel Stadion Heritage Model Sneakers are Flaking Away
Hummel Stadion Heritage Model Sneakers are Flaking Away
+5
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  • 3
  • 2 weeks ago

Hummel Helena Women's Waterproof Boots Are Not Waterproof!

Although the Hummel Helena boots in white and black claimed to be waterproof, I found that water quickly seeped through the uppers and into the rest of the shoe. I requested a refund for an unused pair of white boots but was told to send the black pair in for inspection instead, along with the promi...

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  • 8
  • 2 weeks ago

Hummel Return Orders Got Lost on the Way to the Warehouse

They claim that despite the fact that I returned my hummel brand goods all together at once, once the package was opened, only one product came out of it. They claim that there is camera footage of this and that the cargo company is to blame for the problem. When I called the cargo company, they sai...

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  • 1
  • November 05

Hummel Has No Convenient Customer Support Channel

On August 23, 2022, I purchased Hummel brand shoes with color code 2001 and product code 900122. I went to Arabia for Umrah on September 1, 20222, and I didn't bring shoes because I bought slippers for the weather would be hot there, unsuitable for sneakers. I wore the shoes for about two months whe...

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  • October 31

Hummel Cheap Material

I bought Hummel brand shoes from Deichmann on 14.10.2022, and I gave 870 TL in total when there were similar ones for 300-400 to be durable. Relying on the Hummel brand. No shoes were worn on Saturday and Sunday. Monday the boy wore it on the first day to school. I saw that there were slight gaps in...

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  • 7
  • October 25

Hummel Tracksuit is Pilling

I  bought a Hummel tracksuit. The sales assistant said that the suit won't have a piling problem, but if it does, they will send it for review and change it for sure. The collar and legs started to pile in a short time, so we had to send it back. They saw no problems with the way it was made. It was...

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  • 2
  • October 24

After only three months, the soles of our Hummel Reach LX1000 shoes gave out

For the record, I think it's important for you to know that your Turkish distributor is a disgrace to your company. I recently invested in a pair of Hummel lx1000s. So that my girlfriend and I can each have our own couple, we need two sets. The internal cracks on the elephant started showing up arou...

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  • 11
  • September 25

Hummel Sales Assistants Misinform Customers

The sales assistants working at Hummel misinformed me about a discount on some products. They knowingly tried to prevent me from buying them and cause trouble. The workers there told us that the discount we demanded was not available, so we shouldn't get the products. However thiswasn't the case. Th...

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  • 8
  • September 16

Hummel Shoes Grow Bad Smell

The pair of Hummel shoes I own smell really bad. I have tried to wash them at home but it didn't work. I couldn't get rid of the smell. They were supposed to be neat and comfortable but it is not even possible for me to put them on. The moment I wear them I smell like a skunk. I want this complaint ...

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  • 13
  • September 13

The Hummel shoes I bought from Trendyol appear to be knockoffs

It was embarrassing because of a gift I had purchased. The shoes destroyed my wife's feet. Even though trendyol (sold by a company called SPORJINAL) claims that their products are authentic, they are not. This is the third pair of Hummels I've owned, and this one is obviously a knockoff. I've shown ...

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The Hummel shoes I bought from Trendyol appear to be knockoffs
The Hummel shoes I bought from Trendyol appear to be knockoffs
The Hummel shoes I bought from Trendyol appear to be knockoffs
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  • 20
  • August 16

The Hummel shoes I bought lasted only three months

I bought some high-quality sneakers from Hummel about three months ago. After only three months, the toe box opened and the soles cracked. So I went back to the store and they sent the shoe off to be checked out. The following is the response I received: In this context, they responded that our comp...

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  • 20
  • August 13

Hummel shoes warranty issue is not fair

I bought a pair of shoes, wore them twice, and then the front of one of them cracked. I paid that much money for the shoes, and I wore them twice. I went to exchange and return, and they said I could return it for any reason within 14 days, but they didn't take it. They sent it to warranty, and I'm ...

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  • 24
  • August 10

Hummel shoes bad quality and peeled off

Hi, I have a problem with my Hummel shoes. That's why I need your help. I went to the Hummel website and purchased some brand new shoes. The very first day I used my Hummel shoes, they completely lost their form and shape. Additionally, leather logos on the side will tear and peel off on their own o...

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Hummel shoes bad quality and peeled off
Hummel shoes bad quality and peeled off
Hummel shoes bad quality and peeled off
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  • 15
  • July 22

Hummel shoes ripped in 8 months, too bad quality

The low quality of Hummel may easily be seen. It has not yet been a year since I first started wearing the shoes that I had bought. I am phoning the firm because the shoes are ripped, and it has been eight months since I bought them. The company assures me that our products come with a warranty that...

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Hummel shoes ripped in 8 months, too bad quality
Hummel shoes ripped in 8 months, too bad quality
Hummel shoes ripped in 8 months, too bad quality
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  • 20
  • July 09

Hummel shoes return issue, I could not take my money back

On July 8, 2022, I bought shoes at your MNG AVM Hummel store. When I tried to return the item, they told me there was no way to get my money back. I had a big problem with accepting the return. They did not put the money back on my card. They filled out a form and said that they would return the mon...

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  • 10
  • June 28

Hummel shoes were faulty,torn and not qualified

I bought three pairs of shoes at the Hummel store in Tuzla Marina Viaport. After a week, the shoes I bought for my child were already falling apart. My problem is that a shoe that is a week old is already torn. We sent it to the warranty department, but nothing was done, and they didn't put it under...

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  • 13
  • June 28

Hummel sneakers fall apart, customer service did not help

Hello, we bought two pairs of sneakers from the Hammel store in Ataşehir optimum AVM in April and wore them for a total of 10 days. The upper sole of the shoes fell apart, and there was lint on the back. We took it to the company's store in Gebze Center Mall, but the answer was refusal, even though ...

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Hummel sneakers fall apart, customer service did not help
Hummel sneakers fall apart, customer service did not help
Hummel sneakers fall apart, customer service did not help
+6
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  • 7
  • June 21

No money was returned by Hummel for the defective footwear

The Hummel shoes I purchased for my 5-year-old son were worn for one month before the front of the shoe was peeled off. Our refund request was denied by customer service. Hummel is a well-known and large company, but I had no idea it would produce such a low-quality children's shoe. I demand that th...

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Brand Profile

subscribe Hummel, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Hummel, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.