Hummel 
Complaint11
Resolved0
Brand Profile
Hummel, Is a member of Xolvie for 1 years. Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.
Brand Profile
Hummel, Is a member of Xolvie for 1 years. Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.
Complaint11
Hummel shoes bad quality and peeled off
Hi, I have a problem with my Hummel shoes. That's why I need your help. I went to the Hummel website and purchased some brand new shoes. The very first day I used my Hummel shoes, they completely lost their form and shape. Additionally, leather logos on the side will tear and peel off on their own o...
Hummel shoes ripped in 8 months, too bad quality
The low quality of Hummel may easily be seen. It has not yet been a year since I first started wearing the shoes that I had bought. I am phoning the firm because the shoes are ripped, and it has been eight months since I bought them. The company assures me that our products come with a warranty that...
Hummel shoes return issue, I could not take my money back
On July 8, 2022, I bought shoes at your MNG AVM Hummel store. When I tried to return the item, they told me there was no way to get my money back. I had a big problem with accepting the return. They did not put the money back on my card. They filled out a form and said that they would return the mon...
Hummel shoes were faulty,torn and not qualified
I bought three pairs of shoes at the Hummel store in Tuzla Marina Viaport. After a week, the shoes I bought for my child were already falling apart. My problem is that a shoe that is a week old is already torn. We sent it to the warranty department, but nothing was done, and they didn't put it under...
Hummel sneakers fall apart, customer service did not help
Hello, we bought two pairs of sneakers from the Hammel store in Ataşehir optimum AVM in April and wore them for a total of 10 days. The upper sole of the shoes fell apart, and there was lint on the back. We took it to the company's store in Gebze Center Mall, but the answer was refusal, even though ...
No money was returned by Hummel for the defective footwear
The Hummel shoes I purchased for my 5-year-old son were worn for one month before the front of the shoe was peeled off. Our refund request was denied by customer service. Hummel is a well-known and large company, but I had no idea it would produce such a low-quality children's shoe. I demand that th...
The Hummel slippers could only last three days before they slipped!
The slipper I bought from the Hummel store on April 7, 2022, ripped after three days. I was surprised that I couldn't wear the slipper I bought for 219 liras (3 days) after work for 2 or 3 hours. They gave me 15 days of inspection time for slippers that I couldn't even wear for 10 hours in total, an...
The front part of my child's Hummel sneaker ripped within a week
Hello, I'd like to emphasize that a sneaker ripping in the first week of use cannot be considered normal. Believe me when I say that Hummel is now a huge disappointment for me. This complaint, along with my personal opinions, will be posted on all social media platforms. This complaint will appear o...
The new Hummel sneaker quickly fell apart after only three months of use
I bought a Hummel sneaker from the official store three months ago and wore it three times a week on average. The sneaker, however, fell apart after three months. When I called customer service, they said it was the user's fault, so they did nothing to help. A good quality sneaker would not normally...
Hummel Refund issue is still unresolved
On April 3, 2022, I ordered a daily sneaker from Hummel online. The order was misplaced in transit. I contacted the help desk last week and requested a refund; I was promised one, but it never arrived. I emailed them several times in an attempt to persuade them to keep their promise, but they have y...
Hummel Return And Refund Issue
On April 3, 2022, I ordered a sneaker from Hummel, and it arrived three days later. I tried on the sneakers but did not find them comfortable, and they did not look like the photos on their website, so I returned them. I sent the cargo on April 7 and received notification that it had been received b...