Related with Huawei
Status of the Complaint
  •   Posted
  •   Replied
  •   Resolved

The Ecg feature on the Huawei Gt3 Pro is not working

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A****
A**** 2 weeks ago

It was obvious to me that the Huawei Watch gt 3 Pro, which is advertised as having an electrocardiogram (ECG) function, does not actually have this function activated in Turkey. While I have heard from some users that an update has been made and is functioning properly on their end, I have also heard from others that my watch has not received an update either. The support team has been waiting for an update for months, but so far, nothing has materialized. The most noticeable distinction between the ECG and a sub-model is the price we paid for it. They need to give us our money back if we can't use this service. After numerous complaints, we have yet to receive a reply from the company.

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