Huawei

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Do you have any complaints about Huawei?
195 Complaint
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5
1 week ago

Huawei Matebook 13 Wrt WX9 2019 Webcam Problems

I purchased a Huawei Matebook 13 wrt WX9 2019 recently and have been unable to use the camera. I have tried to access the driver, but it does not appear in the device manager, even after selecting the option to show hidden devices. I have also tried to reach out to customer service, but there has be...

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1 week ago

The warranty on my brand new Huawei FreeBuds SE was voided

In a fit of carelessness, I purchased Huawei Free Buds se for my wife. After my wife used one of the earphones a maximum of five times, the sound faded. When I applied for a refund at Kocaeli Media Markt, the service was denied due to user error. The cause was given as earwax. I sent the nearly unus...

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4
1 week ago

Huawei FreeBuds 3 Left Earbud Battery Drainage Problem

Recently, I've been having issues with my left earbud's battery draining too quickly, to the point where it goes from fully charged to dead after only 10 minutes of use. Because of this, I've had a lot of trouble because I can no longer listen with just one earbud. In spite of fully charging the ear...

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1 week ago

I can't use my 2019 Huawei Y9 Prime's front-facing camera

I recently purchased a Huawei y9 prime 2019 phone and was initially satisfied with its features and performance. However, I soon encountered a major issue with the front camera. Whenever I try to open the front camera through the camera application, the application immediately crashes and I am unabl...

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1 week ago

My 2019 Huawei P Smart's Ringtone and Vibration Just Died!

When I first got my Huawei P Smart 2019 phone, I was quite excited. It's unclear what caused the ringtone and vibration to cease playing. I took great care not to accidentally harm the phone while using it. Unfortunately, a factory reset did not alleviate the problem when I tried it. Forensic contam...

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1 week ago

Terrible Repair Experience with Huawei GT2 Classic Watch

I recently had a bad experience with FixSmart authorized service when I needed my Huawei GT2 Classic watch repaired. The initial problem was a broken screen, which FixSmart repaired. However, after receiving my watch back, I noticed flickering on the screen, followed by lines. I returned it to FixSm...

Terrible Repair Experience with Huawei GT2 Classic Watch
Terrible Repair Experience with Huawei GT2 Classic Watch
Terrible Repair Experience with Huawei GT2 Classic Watch
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12
1 week ago

Huawei P30 Lite 64GB: Defective Device and Poor Service

Unfortunately, during the time that the device was still covered by the manufacturer's warranty, I started having issues with a brand new Huawei P30 Lite 64GB that I had purchased. Now, the device has turned off unexpectedly and will not turn back on, it even fails to charge. I am extremely disappoi...

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9
1 week ago

Huawei Band 6 Bracelet: Scratched Case = No Warranty, High Repair Costs

In all honesty, my recent purchase of a Huawei Band 6 bracelet has left me very unhappy. Shortly after purchasing the device, it began to turn on and off by itself and the message content became unreadable and texts disappeared. I contacted customer service within the warranty period, but was told t...

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11
1 week ago

Huawei did not provide a motherboard for my Mate 10 Pro

I bought a Mate 10 Pro from Huawei on June 11, 2018, and its service center has been unable to fix its screen since then. The company has a duty to supply me with parts and service for my device for at least the next five years. I've been waiting 44 days for them to ship me the motherboard for my ph...

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12
1 week ago

Huawei Watch GT3 Elite Step Counter Inaccurate

I recently purchased the Huawei Watch GT3 Elite and was excited to use the built-in step counter to track my daily activity. However, I quickly discovered that there is a significant discrepancy between the step count reported by the watch itself and the step count reported by the Huawei Health prog...

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4
1 week ago

Huawei sent me the wrong GT 3 Pro and refused to accept its return

I recently purchased the Huawei GT 3 Pro smartwatch from the official Huawei site, along with "free" headphones, a cord strap, and an extended warranty. However, upon receiving the device and realizing that it was not the model I had intended to purchase, I attempted to return it within the 14-day r...

Huawei sent me the wrong GT 3 Pro and refused to accept its return
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2
2 weeks ago

Huawei support lost my Matepad 11 tablet

I recently had a terrible experience with the service of my Huawei Matepad 11 tablet. Due to my own mistake, the tablet came into contact with water and I sent it in for repair, agreeing to pay the repair fee. A week later, my tablet was returned to me, but it was not my own tablet. Instead, it belo...

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4
2 weeks ago

Awkward AppGallery on Huawei Mate 50 Pro

Stay away from buying this product right now. There are so many software issues, a lot of apps aren't even available in the app gallery and notifications aren't coming through on important apps like WhatsApp and Instagram. The customer service told me to install Gspace and use it as a workaround but...

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10
2 weeks ago

Despite my warranty, Huawei customer service tried to charge me

I had a problem with my Huawei phone and I reached out to Huawei Turkey for help but they completely ignored me. They just told me that it's a final decision from the service department and left me to deal with their business partner, Cihan Elektronik Fix Smart. But I had no idea how to handle the i...

Despite my warranty, Huawei customer service tried to charge me
Despite my warranty, Huawei customer service tried to charge me
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6
2 weeks ago

Android Auto SYNC Issues with Huawei Nova 9 SE

I decided to purchase a Huawei Nova 9 because it was one of the more cost-effective options, and the salesperson at the store assured me that I would have no trouble installing or using any applications. On the other hand, I am having a lot of trouble connecting the phone to the Android system in my...

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8
3 weeks ago

Huawei service center damaged my Mate 50 Pro

Due to issues with the phone's camera and video recording, I sent my Huawei Mate 50 Pro to the official service. However, they simply restored it to factory defaults. The return shipment also harmed my otherwise undamaged phone. After realizing that numerous people had problems with Huawei's Fix Sma...

Huawei service center damaged my Mate 50 Pro
Huawei service center damaged my Mate 50 Pro
Huawei service center damaged my Mate 50 Pro
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8
3 weeks ago

Huawei Watch GT 3 Pro not working

Calls placed from my Huawei Watch GT3 Pro smartwatch are automatically transferred to my phone, so I can't use it to actually have a conversation. Earlier in my time, I owned a Gt2 Pro watch, but it never gave me this kind of trouble. The watch allowed me to have a conversation while it was on my wr...

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8
3 weeks ago

Huawei Nova 9 has yellowing and low-quality cameras

I have a Huawei Nova 9 device, and the rear camera has a low resolution, produces yellowish photos and videos, and does not accurately reflect the true colors of the scene. Additionally, the color of black appears to be a ruddy black. Since there is no evidence of physical damage to the device, my b...

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4
3 weeks ago

Unfortunately, the Huawei gt 2 watch is not waterproof

I purchased a Huawei gt 2 watch on September 26, 2020, and it stopped working a year ago, just before the warranty expired. Service personnel examined the timepiece and concluded that the main board needed to be replaced; the watch was returned to the owner. A year later, the same problem returned, ...

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2
3 weeks ago

Huawei Nova 9 SE Seems to Be not Working When I Play PubG

I recently found myself banned from the popular mobile game, PUBG, under the accusation of altering game data. Not only was my main account banned, but even my guest account was blocked as well. Whenever I try to open any of these accounts, they are immediately banned. I am currently using a Huwai N...

Brand Profile

Huawei The brand profile has not been created until today. 
Huawei does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Huawei The brand profile has not been created until today. 
Huawei does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.