3.4 
After purchasing a brand new Grundig 9634 tumble dryer, it broke down on me halfway through the first cycle. The pump, according to the service, is br...
I purchased a refurbished television and had it expertly installed on August 28th, 2020. After four months of this, I noticed a cluster of red dots in the middle of my screen. The official service I called for came and picked up my TV to examine and possibly fix it. They said it wasn't a problem tha...
I've been having problems since I bought the product, and I've explained the issue both in video and in writing, and they haven't found any solution, and when I call customer service all I hear is we'll take care of it, and so on. Always the same pretexts, no agent, no resolution, no service...I can...
Customer service claims that downloads can be found on the Grundig website under the "Support" tab. The same unsubstantiated claim was repeated by four different customer service reps. I told them it wasn't on your website and they said it was, but who among us has actually checked your site? I don'...
My Grundig brand television is giving me problems with a purple light and a blue screen. Despite the fact that I have informed customer service of this issue, they have not been able to resolve it to my satisfaction. I have it in writing from multiple sources that this is a manufacturing flaw, and I...
I bought the Grundig VCC 7870 vacuum cleaner 1.5 years ago, and it worked really well at first - it could easily lift up carpets and attract dust. However, recently I noticed that it wasn't doing its job properly anymore. So, I called a service to come over and take my vacuum cleaner away. After a w...
There was something wrong with the Grundig washing machine I bought. As soon as I voiced my dissatisfaction, they sent a replacement. Unfortunately, the new device had the same problems. This is how the machine that lengthens the length of the show works, according to the technician and expert repor...
Grundig service breaks stuff! I had to take my Grundig VCC 7670 A Bagless Vacuum Cleaner to Arçelik customer service because others just wrecked it. Before, the cable was jammed, which they did not do properly. There was no other issue; they took 260 TL. When the vacuum cleaner returned, it began...
I just bought this Android TV 1,5 months ago for a very high price however the main functioning remote control is not working !!! pressing the buttons...
I've had my Grundig GWM 9802 washing machine for about two months, and it has been making a lot of distracting noise ever since I got it. I've had this issue ever since I first got my washing machine. The machine was making a lot of noise, and at first, I thought it was because the legs weren't prop...
The Grundig dryer gave me nightmares. The service personnel appears to forget that they, too, buy things and are occasional customers. First and foremost the machine stops at least 6-7 times during the cycle which makes me anxious because I feel the need to follow it every minute. Despite my protest...
After purchasing a Grundig VCR9031, I discovered that its accompanying app no longer functions as intended. I have reached out to customer support and provided them with extensive information regarding the app, but they seem uninterested. The app takes decades to connect after installation. There wi...
When the screen panel on my Grundig 55-inch TV cracked, I called customer service to arrange for a replacement. I was told by technical support that they have the panel, but it has now been 15 days, and still hasn't been swapped out. No one seems to care that there is currently no panel in stock, de...
I placed a TV order through the Hepsiburada platform, of which Grundig is its seller. 4-5 days after my order, I was called by Grundig customer service. They said that our order will be delayed due to a stock problem, if we do not accept it, our order will be canceled. I also stated that I would wai...
I bought Grundig TV from Hepsiburada. I wish I hadn't. The screen panel of all 4 corners of the TV collapses in. There is some blackening on all four corners. The service says this is normal and does not report. The seller says I can't negogiate without a report. I have visited a thousand stores, no...
Our Grundig LED tv had to be repaired four times for the same issue. The same problem occurred three times, and I wanted a replacement before the warranty ran out; however, Karadeniz Eregli Beko's service manager told me that I am responsible for any issues that arise with the product, and it has no...
I decided to purchase a Grundig VCR 2131 robot vacuum cleaner. A side brush on my robot vacuum became damaged after prolonged use. Unfortunately, that backup strategy didn't work. My robot vacuum cleaner broke on September 8, 2022, so I called the official service and had it shipped to Grundig/Arçel...
I purchased a Grundig gwm 91014 9Kg 1000 Cycle washing machine from Trendyol on August 23, 2022. (order no: 1483579853). After that, my order was sent to be prepared. (Transfer cod. 198991676164) A call came in from 0850 210 08 88 at 18:24 on Friday, August 26, 2022. Arçelik-customer Grundig's servi...
About 20 days ago, I made a purchase at Vatan store for a Grundig plasma television. The display panel has a malfunction that we could hear while playing. We've called technical support three or four times, and while we'd like a change, we've been told that this is par for the course. They make a ho...
After much deliberation, I settled on a Grundig smart television. Standard apps like Netflix and YouTube are part of it. Whenever I try to use the remote, the TV freezes up. When the television freezes, pressing the off button has no effect and the only solution is to physically remove the plug from...
