Grundig

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Do you have any complaints about Grundig?
32 Complaint
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13
2 weeks ago
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Fatih rated more than satisfied

Grundig 9634 Tumble Dryer: Defective on First Use

After purchasing a brand new Grundig 9634 tumble dryer, it broke down on me halfway through the first cycle. The pump, according to the service, is br...

Grundig 9634 Tumble Dryer: Defective on First Use
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6
3 weeks ago

Grundig television screen failure warranty denied for refurbished models

I purchased a refurbished television and had it expertly installed on August 28th, 2020. After four months of this, I noticed a cluster of red dots in the middle of my screen. The official service I called for came and picked up my TV to examine and possibly fix it. They said it wasn't a problem tha...

Grundig television screen failure warranty denied for refurbished models
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2
4 weeks ago

Grundig Television Suddenly Freezes and Turns Off While Working

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I've been having problems since I bought the product, and I've explained the issue both in video and in writing, and they haven't found any solution, and when I call customer service all I hear is we'll take care of it, and so on. Always the same pretexts, no agent, no resolution, no service...I can...

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3
January 06

Grundig does not provide the required drivers on their website

Customer service claims that downloads can be found on the Grundig website under the "Support" tab. The same unsubstantiated claim was repeated by four different customer service reps. I told them it wasn't on your website and they said it was, but who among us has actually checked your site? I don'...

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5
December 24, 2022

My Grundig Television Has a Blue Screen and Purple Light Defect

My Grundig brand television is giving me problems with a purple light and a blue screen. Despite the fact that I have informed customer service of this issue, they have not been able to resolve it to my satisfaction. I have it in writing from multiple sources that this is a manufacturing flaw, and I...

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December 17, 2022

Grundig VCC 7870 Vacuum Cleaner Suction Power Decreased in Time

I bought the Grundig VCC 7870 vacuum cleaner 1.5 years ago, and it worked really well at first - it could easily lift up carpets and attract dust. However, recently I noticed that it wasn't doing its job properly anymore. So, I called a service to come over and take my vacuum cleaner away. After a w...

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5
December 12, 2022

Broken washing machines are not returnable to Grundig

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There was something wrong with the Grundig washing machine I bought. As soon as I voiced my dissatisfaction, they sent a replacement. Unfortunately, the new device had the same problems. This is how the machine that lengthens the length of the show works, according to the technician and expert repor...

Broken washing machines are not returnable to Grundig
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4
November 27, 2022

Grundig VCC 7670 A Bagless Vacuum Cleaner in Need of Fix Came Back Wrecked

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 Grundig service breaks stuff! I had to take my Grundig VCC 7670 A Bagless Vacuum Cleaner to Arçelik customer service because others just wrecked it.   Before, the cable was jammed, which they did not do properly. There was no other issue; they took 260 TL. When the vacuum cleaner returned, it began...

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12
November 23, 2022
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Bilge's Thank You Message

“The brand service locally solved the problem to change the remote control giving me the new device. Thank you”

Grundig Android TV Remote Control Problem Astounded Me

I just bought this Android TV 1,5 months ago for a very high price however the main functioning remote control is not working !!! pressing the buttons...

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8
November 18, 2022

Grundig GWM 9802 washer is as loud as an airplane

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I've had my Grundig GWM 9802 washing machine for about two months, and it has been making a lot of distracting noise ever since I got it. I've had this issue ever since I first got my washing machine. The machine was making a lot of noise, and at first, I thought it was because the legs weren't prop...

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November 11, 2022

Grundig Dryer Keeps Stopping During Cycle

The Grundig dryer gave me nightmares. The service personnel appears to forget that they, too, buy things and are occasional customers. First and foremost the machine stops at least 6-7 times during the cycle which makes me anxious because I feel the need to follow it every minute. Despite my protest...

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1
November 06, 2022

Grundig VCR9031 App has bugs and customer service is unavailable

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After purchasing a Grundig VCR9031, I discovered that its accompanying app no longer functions as intended. I have reached out to customer support and provided them with extensive information regarding the app, but they seem uninterested. The app takes decades to connect after installation. There wi...

Grundig VCR9031 App has bugs and customer service is unavailable
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11
October 11, 2022

My Grundig TV's cracked screen has been inoperable for 15 days

When the screen panel on my Grundig 55-inch TV cracked, I called customer service to arrange for a replacement. I was told by technical support that they have the panel, but it has now been 15 days, and still hasn't been swapped out. No one seems to care that there is currently no panel in stock, de...

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12
October 04, 2022

Grundig Customer Support is neither Capable nor Helpful

I placed a TV order through the Hepsiburada platform, of which Grundig is its seller. 4-5 days after my order, I was called by Grundig customer service. They said that our order will be delayed due to a stock problem, if we do not accept it, our order will be canceled. I also stated that I would wai...

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14
September 16, 2022

Grundig TV Black Screen Problem

I bought Grundig TV from Hepsiburada. I wish I hadn't. The screen panel of all 4 corners of the TV collapses in. There is some blackening on all four corners. The service says this is normal and does not report. The seller says I can't negogiate without a report. I have visited a thousand stores, no...

Grundig TV Black Screen Problem
Grundig TV Black Screen Problem
Grundig TV Black Screen Problem
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18
September 13, 2022

For the fifth time, our newly purchased Grundig LED TV failed

Our Grundig LED tv had to be repaired four times for the same issue. The same problem occurred three times, and I wanted a replacement before the warranty ran out; however, Karadeniz Eregli Beko's service manager told me that I am responsible for any issues that arise with the product, and it has no...

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10
September 09, 2022

Grundig Vcr 2131 Robot Vacuum Cleaner has been in the repair shop for a month

I decided to purchase a Grundig VCR 2131 robot vacuum cleaner. A side brush on my robot vacuum became damaged after prolonged use. Unfortunately, that backup strategy didn't work. My robot vacuum cleaner broke on September 8, 2022, so I called the official service and had it shipped to Grundig/Arçel...

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8
September 07, 2022

Customer service for Grundig attempted to mislead me

I purchased a Grundig gwm 91014 9Kg 1000 Cycle washing machine from Trendyol on August 23, 2022. (order no: 1483579853). After that, my order was sent to be prepared. (Transfer cod. 198991676164) A call came in from 0850 210 08 88 at 18:24 on Friday, August 26, 2022. Arçelik-customer Grundig's servi...

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23
August 24, 2022

The Grundig plasma television has a defective screen, and a replacement was denied

About 20 days ago, I made a purchase at Vatan store for a Grundig plasma television. The display panel has a malfunction that we could hear while playing. We've called technical support three or four times, and while we'd like a change, we've been told that this is par for the course. They make a ho...

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22
August 23, 2022

The brand new Grundig television is broken

After much deliberation, I settled on a Grundig smart television. Standard apps like Netflix and YouTube are part of it. Whenever I try to use the remote, the TV freezes up. When the television freezes, pressing the off button has no effect and the only solution is to physically remove the plug from...

Brand Profile

Grundig The brand profile has not been created until today. 
Grundig does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Grundig The brand profile has not been created until today. 
Grundig does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.