My child, who is 10 years old, made an unauthorized in-game purchase by accident. It's not right that one click resulted in money being taken out of my account. As soon as possible, please reverse this transaction, as it was clearly made in error. There was no way I could return this, I don't know h...
I attempted to buy a weekly subscription on February 10 for 439.99 TL. Following the completion of the transaction, I was met with an error message. I double-checked my payment information and tried again after pressing the confirm button because I knew it was correct. Unfortunately, the same error ...
I had deposited 1000 TL and purchased 816 diamonds, only to discover that the "vending machine" was not actually providing me with a product. It was a total sham. I requested a receipt for what I purchased, but I'm still waiting for them to acknowledge me. It's as if I'm being robbed. I'm shocked th...
It is my firm belief that the suspension of my Garena Free Fire account (UID: 682780*****) was done without just cause. After two years of uninterrupted gameplay, I finally ran into an issue with my account. I have not used any illegal methods to complete the game, including cheating or installing t...
The unfair suspension of my EA Sports account has left me feeling upset and angry. Over the course of more than three years of playing, I have never once cheated or done anything malicious. My account was banned without any explanation or justification, despite my dedication to playing fairly. I've ...
As an avid player of Garena Free Fire, I have been consistently experiencing a frustrating issue while playing the game. I frequently fall into the void, falling off the map and becoming trapped, resulting in my death and a drop in my rank. This has been a recurring problem, despite the significant ...
ID: 6581******2. As a result of my broken phone, I was unable to access my account for the past three days, and I would like to ask you to reopen it. I trusted my friend enough to hand over the account so that he could finish my degree. My friend cheated in order to find the location, but I did not....
Hi. Diamonds were purchased from the Free Fire website (official)... Customer service has confirmed the issue after 3 failed transactions... But don't try to fix it in any way. Last time I had a problem with my bank, customer service helped me out by calling me. The diamonds I ordered cost me 1600 T...
To say I'm angry over the theft of my Garena Free Fire account's login email and password from a social media site would be an understatement. I called customer support, fuming, but they couldn't help. That sixty Turkish lira are all mine; I haven't stolen them from anyone. The only thing I'm lookin...
How could you even think that I would cheat? After pouring countless hours and hundreds of dollars into this game, I can't believe that my account was banned for something I did not do. It makes no sense! Despite having immense experience in this game and being level 75, which proves my dedication a...
I'm very sorry for making a mistake, and I really regret doing what I did. I know it wasn't the best choice, and I'm fully responsible for what happened. I'm sorry to the Garena team and want to thank you for all the help you've given me so far. I know that one of the terms of service was broken whe...
I'm confused and upset that my Garena Free Fire account was suddenly closed for reasons I don't know why. I've spent a lot of time and money on the account over the years. I've never cheated at this game or done anything else that broke the rules, so I don't know why it was turned off without any wa...
Dear Garena, I did not resort to using any dishonest practices. You did not have any reason to suspend my account. There is so much work for me to do. Remove it if you can. You terminated access to my account. If you could, please unban my patch account. I did not engage in any dishonesty. Garena, I...
Hello, I'm a long-time Free Fire player who has been playing this game for three whole years. I've put my heart and soul into this game, but recently I was SHOCKED to find out that my account had been suspended due to external software from a third party. I was TOTALLY baffled by this since I never ...
Recently, my Garena Free Fire account (id: 12507787**) was suspended without cause. During my last game, I came across cheaters, but I did not cheat; in fact, I have never cheated before. I have spent hundreds of hours and hundreds of dollars on this game, which I have been playing for the past thre...
I've been a huge Free Fire fan for more than three years. My account was recently shut down for no apparent reason other than the fact that I used the game booster app that came pre-installed on my phone. I am very sorry to have to write to you about this. I know that cheating or making changes to y...
On April 1, 2022, I purchased a one-week membership from Garena Free Fire. I canceled my subscription and removed the game from my phone the day befor...
