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Do you have any complaints about Ford?

18 Complaint

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  • 11view
  • 1 week ago

Ford Courier DPF Issues in 2020 Models

Because of particle failure, I have to get an oil change every 3,000 kilometers on my Otosan Ford Courier 2020, which has a 24-year warranty. Because of a particle failure at 19000 km, I had the first 15000 km service done at Ford Unallar service in Kayseri. By offering a discount and blaming a cust...

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Ford Courier DPF Issues in 2020 Models
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  • 4view
  • 3 weeks ago

Ford Mondeo 1.5 Ecoboost Titanium Engine Problem

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Since the day I bought Ford Mondeo 2017 1.5 Ecoboost, I have been experiencing constant engine failure. We were on the road with my wife for our honeymoon in Fethiye and Ford service told us that the engine valves were burned, the pistons melted, and it costed 70.000 TL. We were left without a car d...

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Ford Mondeo 1.5 Ecoboost Titanium Engine Problem
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  • 7view
  • 3 weeks ago

The Ford Raccoon is a cheap, low-quality car

Instead of using our regular delivery truck, we rented a Ford Raccoon. Each and every one of the instruments are fully functional. However, the service has major flaws. Due to the charging cable dangling loosely and breaking en route, we were given a total of 2 bills. It comes to a total of $4,935.0...

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  • 8view
  • 1 month ago

My vehicle was not serviced by Ford Authorized Service

As a Ford Mondeo 2007 model owner, I took mine in for service and troubleshooting at Ford-authorized service Kent Automotive. But as soon as I walked in the door, they refused to even look at the car, claiming they did not stock the necessary component. Ford is the only brand authorized to service F...

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  • 2view
  • September 04

My 2012 Ford Focus has started having issues with the gas cap

My Ford Focus (2012) doesn't have a locking gas cap. This issue has been around for quite some time, but with rising gas prices comes an increase in the opportunity cost of committing theft. There is no breakage or deformation, it is entirely due to the poor quality of the material used. I see that ...

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  • 5view
  • August 26

Ford has declined the warranty repair of the tow truck

Our company Ford F-Max tow truck, bearing the license plate number (NM0KCXTP6KLD95326) 35***942, experienced a broken right axle at a distance of 121751 kilometers. We hired a tow truck to transport our car to the official service center in Aliaga. However, we were told that our still-warrantied veh...

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  • 17view
  • August 09

Ford Fiesta varnish problem needs to be solved

I purchased at the Maraş Ford Kemak dealership on the 31st of November, 2017, and it was a brand-new Ford Fiesta. My previous car was a Ford that I purchased myself. I put eight years of use into it. There was no application of varnish. The top of the hood and the ceiling of the vehicle each have fi...

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  • 16view
  • August 04
whole star empty star empty star empty star empty star

Ford Focus 2022 constantly breaks down

The new Ford Focus I bought on January 30, 2022, broke down again, just like it always does. I've written about breakdowns before, but it's not over just because this car breaks down. Right now, on August 4, 2022, when I parked in front of my house and there was no problem, the doors did not open. W...

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  • 7view
  • August 04

Ford Focus gear shifting noise issue

My Ford Focus was making an annoying noise when shifting gears, so I took it to Gebze Erdeger Ford service. There was a problem with an axle seal and it needed to be replaced, according to the mechanics who inspected the vehicle. Despite paying the replacement fee, I still had the same problem. Afte...

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  • 10view
  • July 23

Ford Connect tdci 2006 model car has rust spots on the roof

My Ford connect tdci vehicle, which was manufactured in 2006, has rust spots on the roof. I didn't like Ford quality. Is there rust on the roof of the car? This is funny on so many aspects. The quality of the paint used on the Ford body, in my opinion, was satisfactory. I was misled, I apologize. Ev...

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  • 17view
  • July 12

Pff failure in 2018 Ford Focus Titanium models

My 2018 Ford Focus Titanium Pff malfunctioned while it was under warranty, and they charged me 62,000 liras to fix it after the warranty expired. This flaw forced me to put the car up for sale. Prior to purchasing a Ford, I was driving an Audi A3 sedan. They deliberately failed to detect and repair ...

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  • 5view
  • July 05

Ford service is uninterested, dirty, and messy.

I bought a new Ford EcoSport 1 model from the Ford Aydoganlar dealer in Istanbul Yenibosna in December 2021. I was told that the car was economical and that it used less gas, but when I drove it, I saw that it consumed 10 liters of gas whether I was in or out of the city. The official service added ...

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  • 11view
  • June 15

Ford Puma windows is not opening, air conditioning is not working

My Ford Puma's windows don't open, and the air conditioning doesn't work. They told me to take the car to a service 40 miles away that doesn't have air conditioning, and the service told me I should have made an appointment or they wouldn't give me a priority. Since I bought my car, I have never had...

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  • 7view
  • June 14

Ford's authorized service refused to inspect my vehicle because of the LPG content

Hello, On 13.06.2022 at 16:20, I scheduled an appointment through the My Ford application with the authorized service of İstinye Otokoc to inspect the issue with my vehicle. When I arrived at the service, they refused to accept my vehicle, citing their inability to process LPG vehicles. The service ...

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  • 6view
  • June 01

2020 Ford Fiesta Shock Absorber Oil Leak

Hello, there is an oil leak in the rear shock absorbers of my 2020 Ford Fiesta vehicle, and when the inspecting service reported the situation to Ford/Otosan, I was informed that I had to pay around 17000 TL as the repair could not be made within the warranty. My request from you is to reevaluate th...

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2020 Ford Fiesta Shock Absorber Oil Leak
2020 Ford Fiesta Shock Absorber Oil Leak
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  • April 21

Ford Warranty Problem Not Resolved

Last week, as I was driving to my house, I noticed that the turbo had failed, so I immediately turned off the engine. I informed the certified Ford service of the turbo problem and drove the car slowly there. The next day, the service manager called to inform me that they had diagnosed a bad turbo a...

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  • 18view
  • April 03

Transmission failure in my 2020 Ford Edge

In January of 2020, I purchased a brand new 2020 Ford Edge. I enjoyed using it until the transmission was damaged to the point where it needed to be replaced. I have it serviced on a regular basis at predetermined intervals. There was no indication that the transmission was going to fail. It wouldn'...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Ford, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.