Deichmann Üye Marka

Deichmann

ara
profile-icon
Do you have any complaints about Deichmann?

13 Complaint

Şikayet Sıralaması
profile
  • 11view
  • 2 weeks ago

Deichmann Claims Faulty Shoes are fine.

In May, I paid 808 TL and bought Adidas shoes. While there was no problem on the outside of the shoe I bought, it was deformed on the inside and disturbed my foot. When I sent the shoe for inspection, they said there was no problem with the production. I though it was a joke.  I will never buy shoes...

Read more
profile
  • 1view
  • September 04

Deichmann refused to have the Nike shoes replaced

Hello, I paid 1290 TL for a pair of Nikes at DEICHMANN because they guaranteed the product would last for 6 or 1 years. However, after 1 month and 15 days of wear, the inner heel of the shoe gave out; I had hoped it would be comfortable enough for my desk job. I'm able to make ends meet by working 8...

Read more
Deichmann refused to have the Nike shoes replaced
Deichmann refused to have the Nike shoes replaced
profile
  • 14view
  • August 18

Deichmann tried to overcharge me to replace a pair of shoes that were defective

The sole of a pair of shoes we purchased from your Mersin Sayapak AVM location cracked, and after an inspection and approval of a replacement, we were told the shoes' original price had been changed to 500 Turkish Lira (TL). In light of the fact that I was powerless to make a switch and that the pro...

Read more
profile
  • 6view
  • August 11

Deichmann shoes were out of stock and sold out

I had to wait two weeks for the shoes I had ordered to be sent to my house. When I called, they told me that the order was out of stock and I had to go to the store to deliver a different color. When I went to the store, they told me that the first color I had ordered was sold out and that they woul...

Read more
profile
  • 4view
  • August 06

Deichmann failed to meet its deadline for shipping my shoes

Their cargo service in Turkey is poor, and they employ a small workforce. Customers are deceived by employees who tell them lies. It's been four days since I placed my order, and it still hasn't been shipped. It has been declared shippable. It's expected to arrive in 3-7 business days. However, the ...

Read more
profile
  • 10view
  • June 21

I was deceived by the staff of Deichmann by false advertising

I bought a shoe from a store called Deichmann in Ataşehir Göztepe Optim AVM on 02.06.2022. While paying for the shoes, the cashier marketed another product. It's called imbox protection. He also watched a video on Youtube.com. (https://www.youtube.com/watch?v=E1-RG0PEJUw ) In the video, the 'cloth' ...

Read more
I was deceived by the staff of Deichmann by false advertising
profile
  • 9view
  • June 13

The Fila brand shoes I purchased from Deichmann fell apart after 10 days

The coating on the front of the shoes by the Fila brand that we purchased for our daughter at Deichmann Bornova Forum on May 2, 2022, peeled off, and the velcro on the shoes was torn. On the other hand, on May 28th, 2022, we were informed that there was not a manufacturing error with the shoes that ...

Read more
profile
  • 8view
  • June 12

Deichmann sells poor quality product

On May 20, 22 I bought a sneaker from the Deichman store. The soles of the shoes I wore for 4 days started to come apart after 10 days. I took the product to the Deichman store exactly 10 days after I bought it, and they also looked at it. Two days later, I got a message on my phone that said, "Your...

Read more
Deichmann sells poor quality product
Deichmann sells poor quality product
Deichmann sells poor quality product
profile
  • 6view
  • June 12

Deichmann delivered shoes of poor quality and discomfort

In the span of half a year, I may have purchased three or four pairs of shoes. Because of you, even in the summer, I have the sensation that I am walking on concrete, and in the winter my feet are always freezing. The shoes from your brand, on which I spent over one thousand TL, do not provide any l...

Read more
profile
  • 3view
  • June 08

Deichmann sold me a faulty sneaker and now refuses to honor the warranty

On April 24, 2022, I bought a shoe from the Deichmann store. The sides of the shoe, which I had worn four or five times, were ripped open. The shoe I bought a month ago had been worn, but they don't accept returns or exchanges. I would not recommend shopping at the Deichmann brand store. The custome...

Read more
Deichmann sold me a faulty sneaker and now refuses to honor the warranty
Deichmann sold me a faulty sneaker and now refuses to honor the warranty
Deichmann sold me a faulty sneaker and now refuses to honor the warranty
+2
profile
  • 4view
  • May 31

Deichmann shoes ripped laces

The shoes purchased from Deichmann had ripped laces. The shop is uninteresting. They do not provide after-sales support for the product and will not accept responsibility for their mistakes. I don't think it is acceptable for them to send the product back to us in the same condition. It is not profe...

Read more
profile
  • 1view
  • April 21

Deichmann Non-Existing After Sales Support

I wanted to buy a Nike Star Runner 2 model shoe from Deichmann. Deichmann Kahramanmaraş branch informed me that the number I requested was not in their branch and they could have it brought within 3 days..So I paid accordingly, got the invoice and started to wait. When there was no news on the 3rd d...

Read more
profile
  • -view
  • April 21

Deichmann Warranty Problems

On March 8, 2022, I paid a visit to my sister in Germany and purchased a trainer from Deichmann. My sister informed me that it is a reputable company that sells high-quality footwear. I liked the trainers, but after 8 wears, the front of the right one ripped slightly. I'm currently in the United Sta...

Read more

Brand Profile

subscribe Deichmann, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Deichmann, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.