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Do you have any complaints about BitMart?

5 Complaint

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  • 6view
  • May 08

Bitmart Exchange Took My Money Hostage

I've only been using Bitmark Exchange for about a month. I regret not reading the reviews. Bitmart has a negative review and was recently hacked. I didn't stake a large sum of money on Bitmark, only $1500. However, they are holding $200 of its hostage and will not process it. Customer service claime...

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  • 16view
  • April 09

BitMart Customer Service is unsupportive

I sent money from my personal wallet to an exchange wallet, but I didn't get it because I needed to go through another step to get to the Bitmart wallet. I immediately contacted customer service and read the article about this case. Their customer support chat just went around and asked for screensh...

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  • 3view
  • March 23

After years, BitMart has yet to compensate me for all of my losses

I had never had a problem with BitMart until it was hacked. The last 200 million hacks have been a disasterous event for holders and exchanges alike. What's wrong is that Bitmart took a long time to refund all of their token holders. The exchange has sufficient time to process any insurance claims, ...

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  • March 23

BitMart has lost the Dogecoin I sent them

I wasn't expecting such poor service. I made a transfer from my Bittrex wallet to Bitmart (Dogecoin). I still have the receipt to back up my claim. I made the transfer with the correct address and memo. I've continued to email, but have yet to receive a response. My money appears to have been lost. ...

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  • 1view
  • February 24

My ETH transfer from Binance to BitMart appeared late

At 14:26 on Monday, September 15th, we transferred ETH from Binance Exchange to Bitmart's new ETH wallet. I don't see any coins in my BitMart wallet. By the way, I looked at the blockchain and provided evidence that Bitmart's account record clearly shows that ETH was traded on Monday 15th. Apparentl...

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Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe BitMart, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.