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7 Complaint

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  • 1 week ago
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Complaint has been removed from publication by N****
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  • 1 week ago

Bellona refused to take back the defective Loren sofa set they delivered to my home

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To the Management of Your Company, On 12.19.2021, I went to a store in Sancaktepe that carried products from well-known corporate brands in search of a new sofa for my home. I settled on a Bellona brand Loren triple sofa. In February of 2022, we received two triple-sofa deliveries. I made sure nothi...

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Bellona refused to take back the defective Loren sofa set they delivered to my home
Bellona refused to take back the defective Loren sofa set they delivered to my home
Bellona refused to take back the defective Loren sofa set they delivered to my home
+5
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  • 8view
  • 2 weeks ago

Color change problem with the Bellona sofa set

A little over five months ago, I made a big purchase because I knew I could rely on the quality of a sofa set from Bellona. Even though we only used the fabric in the evenings and spent half of these five months away from home, the best quality fabric, which they could not finish, faded everywhere. ...

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Color change problem with the Bellona sofa set
Color change problem with the Bellona sofa set
Color change problem with the Bellona sofa set
+6
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  • 5view
  • 2 weeks ago

Bellona failed to deliver sofa with all pieces

The corner set I bought from Bellona came with missing legs. The company did not bring the legs even after 3 months. They make incomplete delivery and make customers suffer. I regret shopping from Bellona.  They do not find a solution to the problem. They constantly pass it on from one to another. 

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  • 3 weeks ago

My new Bellona bed and base continue to give me nothing but trouble

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We bought a bed, base, and headboard from Bellona, but we have been having problems since the day we bought it. Finally, the hydraulics of the plinth failed, the technical service technician came to change one of the hydraulics but could not remove the other. He left the other defective part unchang...

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My new Bellona bed and base continue to give me nothing but trouble
My new Bellona bed and base continue to give me nothing but trouble
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  • August 31

Bellona is unwilling to replace the saggy mattress

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I have a Bellona base and bed that I bought a year ago. After three months of use, my child had to return to his hometown for school, and we packed up the bed and brought it with him. My dad said my back hurt after only 3 months. In passing, I mentioned that the bed would be repaired shortly. My bac...

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subscribe Bellona, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Bellona, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.