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The delivery of my brand-new Beko refrigerator was marred by numerous scratches

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E***
E*** 2 weeks ago
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The surface of my brand-new refrigerator is covered in deep scratches. I've been counting down the hours and minutes until the delivery of our new refrigerator finally comes. However, I need a way out of this predicament right now. I would appreciate it if you could have Beko look into my problem right away. To put it more succinctly, I am extremely disheartened by what has transpired. In addition, I will share a video with you in which the scuffs can be observed in all their glory. To make a bad situation even worse, Beko has not provided any potential solutions to the problem. I would be grateful to the company if they could replace it with a brand-new refrigerator and send it in its place.

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