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I'm having a frustrating problem with the camera focus on my Apple iPhone 14 PRO. When I contacted customer service, they said it could be a software problem and that I'd have to wait an unknown amount of time for them to fix it. But here's the thing: I've only had this phone for a week, and I bough...
I recently bought two iPhone 14 Pro Max devices from the US. When I looked into the warranty support, I discovered that it only provides one year of limited support. I never imagined that a world-renowned brand like Apple would have problems with after-sales warranty support. I spoke with a customer...
I recently bought a pair of AirPods 3rd generation headsets and ever since then, they've been giving me connection problems. I've brought it into the service center 8-9 times now with video evidence of the issue, but they just keep denying there's an issue with the device. I've called customer servi...
I had to take my Apple iPad 8th Generation to customer service recently because of a noticeable dent in the camera area. Fortunately, they were able to replace it under warranty for me. When I received the new device, however, I was surprised to discover that it, too, had a dent in the same area as ...
Upon reviewing the statement of my rarely used credit card, I was shocked to find a series of inexplicable and irregular transactions dating back to September 2021. These transactions involved the withdrawal of varying amounts of money at least 3-5 times per month, without any consent from me. As so...
I am currently experiencing an issue with the camera system on my Apple iPhone 12 Pro Max. Although hardware testing did not indicate any problems, the customer service representatives with whom I spoke suggested that there may be a software or system malfunction. They even accessed my phone remotel...
I wrote a complaint about my iPhone 13 but did not receive a response. I took it from Bodrum to Istanbul twice for the problem. They updated it twice, and as a result, the battery percentage dropped. Moreover, my phone continued to have issues. It froze, stopped recognizing touch inputs, had a fault...
I requested the replacement of the Apple iPhone 11, which was purchased in May 2021, and then replaced with a new one under warranty due to the stain and battery problem in the camera. I specifically requested that the phone I sent to the service not be opened and that the device, if possible, be re...
My iPhone 11, which I just got less than a month ago, is already experiencing significant battery life issues. It presents significant challenges for me. Even with a full charge, ten minutes of social media browsing immediately depletes the battery to 84% of its capacity, even if the device was init...
I have been using my iPhone 11 for approximately one year now. However, I have recently been experiencing issues with the Face ID feature, which has caused problems with my password. As a result, I was required to reset my mail password and iCloud password. I followed the necessary steps and created...
I canceled my Mac mini order with www.apple.com.tr with M2 processor with the order number "W125247883" on apple.com.tr on 07.03.2023, realizing that I had chosen the wrong model after ordering the product. and after 2 minutes I canceled it, and although I received an instant cancellation e-mail, I ...
Hi there, I'm a user of the iPhone 14 Pro Max (A2651) and I have a complaint. The speaker holes on the part of the phone that goes to your ear appear to have sunk down inside the phone. When you look directly at the holes, you can see that they have somehow shifted downwards. I just noticed this iss...
My disabled children have made multiple unauthorized purchases on the TikTok application, which has caused me significant difficulty. I was unaware of these charges until I discovered a four thousand Turkish Lira charge on my Apple Store account. I immediately informed the support team that my child...
I'm writing to tell you about a problem with my 2019 MacBook Pro, which I bought with a warranty. Recently, right after the warranty ran out, the device suddenly turned off while I was watching a video, even though it had been working fine until then. I didn't do anything that could have caused the ...
I shared the problem I experienced with my Apple MacBook M2 Pro device, which had vertical and horizontal colored lines on the screen, with Apple support. After a few repair attempts over the phone with support, they told me to take the product to the Eskişehir Zentech service center when the proble...
I recently downloaded the Habits app from the App Store and was charged for a subscription that I did not want. I immediately requested a refund, but have yet to receive a response. Even though I canceled the trial period, it shows that the subscription will last until March 2024. I have tried to ge...
I purchased an Apple iPhone 14 Promax, and I noticed that in-game applications were deducting money from my account without my consent, using unauthorized facial recognition payments, from the day I purchased it. How can I be expected to check the time or caller ID without worrying about unauthorize...
After the warranty on my Apple iPhone 11 expired, it began making a crackling sound, and I had no choice but to take it in for repairs. Unfortunately, I was told that the problem could only be fixed by replacing the screen's handset, which would set me back a whopping 3800 TL. This absurd explanatio...
When I recently used Apple's Akasya service, I was surprised by how quickly the price of replacing my iPhone's battery went up. Even though I made an appointment in advance and was told the price would be 1050 TL, I was told when I got there that the price had just gone up to 1550 TL the day before....
In the first year of owning my 128 GB iPhone 6, which I purchased in August of 2017, I experienced hardware problems and had to take the phone into Apple's technical service. It was replaced with a brand new phone just as promised. However, did you know this? I couldn't remember anything and was beg...
Apple Inc., an American multinational technology company headquartered in Cupertino, California, designs, develops, sells consumer electronics, computer software, and online services. The company's hardware products include the iPhone smartphone, the iPad tablet computer, the Mac personal computer, the iPod portable media player, the Apple Watch smartwatch, the Apple TV digital media player, and the HomePod smart speaker. Apple's software includes the macOS and iOS operating systems, the iTunes media player, the Safari web browser, and the iLife and iWork creativity and productivity suites. Its online services include the iTunes Store, the iOS App Store, Mac App Store, Apple Music, and iCloud. In addition, Apple has a wide range of products known for their high quality and sleek design.