I purchased the product with the order number 171-8387033-6373158 from Amazon.com.tr, whose seller is Amazon, on November 24, 2022. Despite the fact that the product description states "immediate shipping," the product has not yet been shipped, despite the fact that 10+ days have passed. As a result of my contact with Amazon's R****, he stated that he had no idea why the company had not sent the product. Because the product I purchased is related to my business, the delay in shipment caused a disruption in my operations. It's also odd that the customer service representative is unable to provide product information. That's the end of the story. Providing information about the product's location and the condition is at the core of customer support. What is the point of having one if they fail to do the very basics?