Amazon

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Do you have any complaints about Amazon?
559 Complaint
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Ali
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1 day ago

Amazon Return Issues and Suspended Warranty

I purchased a product from Amazon that I want to return, but when I asked for a return code for Marketplace purchases, they said they couldn't provide one. They informed me that if the seller does not respond within two days, Amazon will process the return and make sure we are covered by the warrant...

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2 days ago

Amazon Didn't Deliver Microsoft Xbox Game Console Despite Same-Day Delivery

I think Amazon is being dishonest by advertising stock levels for items they don't actually carry. They'll get your money upfront by saying the item will arrive today, but once they have it, they'll change the delivery date without giving you any notice. To make matters worse, I spent nearly 20,000 ...

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2
3 days ago

Unfair Amazon Package Damage Refund

The Amazon international shipping company contacted me about the damaged package before delivering the item I ordered from abroad. Instead of the $117 I was promised, Amazon credited my card with only $8. The products were sent back without my permission or knowledge, and I never got to check if the...

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6
3 days ago

Amazon Hasn't Refunded My Money For 24 Days

The seller on Amazon canceled my orders with the numbers 303-2411993-6428328 and 303-3223336-0929963. When I requested a refund for the payments I had made, they took 24 days to return my money, citing bogus reasons such as blocking the payment to the seller's bank account. I discovered that Amazon ...

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12
3 days ago
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Murat rated more than satisfied
  • 2 days ago

Amazon Misleading Sales

It's been a few weeks since I placed an order for express delivery on Amazon.com.tr, and it still hasn't arrived. The excuse I've been given is that d...

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7
4 days ago

Due to Amazon's Terrible Return Policy, I'm Stuck with a Defective Graphics Tablet

I ordered a graphics tablet from Amazon on March 1st, 2023, and it arrived on March 10th. However, when I connected it to my two separate computers, as well as my Android phone, none of them recognized or ran the device. So I opened a return request with Amazon, and they sent me a label to send back...

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11
5 days ago

Amazon Sent the Incorrect DJI Mini 3 Pro and Would Not Accept It Back

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I recently ordered a 'Dji3 mini Pro RC Screen Remote Control' from Amazon (Order No. 402-0297056-2571572) but when it arrived, it wasn't the product I had expected! When I tried to return it, Amazon said that what they had sent me was just a standard remote control and refused to take it back. Of co...

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4
6 days ago

Amazon Sells Products Without Warranty

I recently purchased an MSI-branded liquid cooling system from Amazon.com.tr, but after a short time of use, the radiator part began making a very loud noise. So, of course, I contact support about it, and what do they say? That the product had been shipped from abroad and was thus not covered by wa...

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3
1 week ago

Amazon Did Not Keep Its Birthday Discount Promise

Recently, I had a terrible experience with Amazon.de's customer service. They promised me a 10% discount for my birthday, but failed to honor their word. According to the instructions sent to me in an email, I was supposed to purchase the product and then contact them afterwards to receive the disco...

Amazon Did Not Keep Its Birthday Discount Promise
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5
1 week ago

Delayed Refund for iPhone Order Cancellation from Amazon

I canceled the iPhone I ordered on 06.03.2023 before receiving it, and the courier company informed me that the phone had been returned to Amazon. Despite the fact that it has been eight days since the return, the relevant order fee has not been refunded to me, and my money has not been returned. De...

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5
1 week ago

Amazon Prime Lies About Delivery Time

As a Prime member, I shifted almost all of my online shopping to Amazon TR due to their One-Day Delivery service. However, in my last two orders, the promised delivery time of one day was not met. In one instance, the courier allegedly came to deliver but couldn't find me at home, despite the fact t...

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9
1 week ago

Disappointed with Amazon's Same-day Delivery

Hello, I wanted to share a recent experience I had with Amazon. In spite of Prime's promise of same-day delivery, I never received an item I ordered that day. In spite of my best efforts, I was ultimately only able to get in touch with their support staff via live chat. They explained the holdup was...

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6
1 week ago

Defective MP3 Player from Amazon: Struggles with Returning the Item

I ordered an MP3 player for my nephew from Amazon, but the product turned out to be defective. I attempted to start the return process on the website, intending to deliver the item to the courier service that delivered it to me with the return code. However, Aras Cargo, the company that delivered th...

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3
1 week ago

Amazon Refund Issue Not Resolved

Even after a week, I have not received the $132.80 worth of merchandise I ordered from Amazon.com US. Because of the long wait time, I decided to cancel my order, but Amazon.com will not give me a refund. They told me to expect a refund within five to seven business days, but they have been dragging...

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17
1 week ago

Amazon Order Cancellation Issue

On March 8th, I mistakenly ordered an item from Amazon and immediately contacted their customer representative to cancel the order. The representative assured me that the order was canceled and the money would be returned within 3-5 business days. However, as of March 13th, the item is still marked ...

Amazon Order Cancellation Issue
Amazon Order Cancellation Issue
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4
1 week ago

Instead of a Brand-New Item, Amazon Sent Me a Refurbished One

In recent times, Amazon.com.tr has been delivering either damaged goods or not delivering them at all. While they have been compensating for these issues, the compensation received is not equivalent to the benefit that the purchased product would have provided. Nevertheless, I accepted their goodwil...

Instead of a Brand-New Item, Amazon Sent Me a Refurbished One
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4
1 week ago

Amazon Not Canceling My Order

I immediately canceled one of the two products I purchased on March 9, but Amazon confirmed the refund two days after the cancellation (March 11). Since I entered the transaction in installments, the bank has already paid the entire amount in installments due to this elapsed time, and I will deal wi...

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5
1 week ago

Amazon Charged My Card Twice For A Product I Did Not Purchase

I've had a terrible experience with the company recently, and I'm very upset about it. My account was accidentally charged twice for a service I never requested. Unfortunately, the order never went through, so there's nothing to return and no way to get a refund. I'm sick and tired of being scammed ...

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6
1 week ago

Amazon Canceled Anniversary Gift and Hiked the Price Afterward

I wanted to surprise my wife with a special anniversary gift and found the perfect product on Amazon, yet, my excitement quickly turned into disappointment when I received an email saying the product couldn't be delivered and was canceled. Such a big shock for me, it was all arranged you know, I wa...

Amazon Canceled Anniversary Gift and Hiked the Price Afterward
Amazon Canceled Anniversary Gift and Hiked the Price Afterward
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15
1 week ago

Amazon Return Shipping Code is Not Working

I cannot return the product I bought from Amazon. I created a return code, it should be delivered to mng cargo. I took the product to Mng Cargo, but a friend working at MNG Cargo stated that the given code did not work and that this company was a sub-company and they had these problems constantly. T...

Brand Profile

Amazon The brand profile has not been created until today. 
Amazon does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
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No complaints have been answered over the past year.

Brand Profile

Amazon The brand profile has not been created until today. 
Amazon does not respond to complaints or contact customers via Xolvie, since it hasn't created a profile yet.
Date icon
No complaints have been answered over the past year.

Frequently Asked Questions (FAQ)

How do I check when my package will arrive on Amazon?
You can follow the progress of your order by clicking on "My Orders" and finding the package in the list. Then, tap on the "Track Package" on the side. You can also check all the updates available under "See All Updates." Another option is to use the link in the e-mail sent to you to confirm your purchase.
What if Amazon delivery is late?
Amazon offers delivery options such as Morning, Same-Day, One-Day, or Two-Day Shipping. If you do not receive your package by the agreed-upon date, Amazon's policy is to reimburse the delivery charges. This refund will go to your Amazon Pay balance, but you must pay the total cost before the process begins. Keep in mind that delivery and refunding policies may change in time.
What happens when an Amazon delivery fails?
If your delivery were not successful, the carrier would attempt to make a second visit to the provided address. If a second or third attempt is unsuccessful, your package will be directed to its first post or the retailer.
How do I contact Amazon about being overcharged?
After logging into your account, head to Account Activity. On that page, you can see your purchase history. Next, tap "View Order Details" of the order you want to negotiate and click "File/View Claim." On the page, you will see a form that needs to be filled out with the transaction and order details. After you submit it, your claim will be in order.
How do I contact Amazon customer service?
Amazon offers customer support via phone at 1-888-280-4331, online chat, and e-mail at [email protected] or [email protected] The first e-mail address offers help regarding financial and billing issues, while the second one answers questions about general topics and sales. It is reported that the hotline or online chat is more effective than e-mail options.

About Amazon 

Amazon is one of the world's largest online retailers, offering a vast selection of products and services to customers around the globe. Founded in 1994 by Jeff Bezos, the company has become a household name known for its convenience, variety, and competitive prices. In addition to its e-commerce platform, Amazon also offers streaming services, cloud computing, and other digital services. The company is headquartered in Seattle, Washington, and operates in more than 180 countries worldwide.