Amazon Üye Marka

whole star whole star half star empty star empty star 2.3
Number of page views over the last 30 days 178

Amazon

whole star whole star half star empty star empty star 2.3
Son 1 yılın verilerine göre oluşturulmuştur.
ara
profile-icon
Do you have any complaints about Amazon?

265 Complaint

Şikayet Sıralaması
profile
  • -view
  • 1 day ago

Amazon sent me a used item that claimed to be new

When an item is returned to Amazon or has been used for a while, the company rebrands it as "used" and ships it to other customers. This issue has occurred three times for me. There were fingerprints on the inside of the shoe I bought, and it was filthy. I purchased a shaver and twice sent it back f...

Read more
profile
A**
  • -view
  • 1 day ago

The Amazon package I received was missing some items

My Amazon.com order of a four-piece product was only partially fulfilled. Consequently, I asked for a refund, but I never received a code from Amazon.com. I tried to contact the vendor LOVIVER UK through chat, but they were completely careless. Did I get scammed by a joint effort between the LOVIVER...

Read more
The Amazon package I received was missing some items
The Amazon package I received was missing some items
profile
  • -view
  • 1 day ago

Amazon has not yet issued a refund for my returned iPhone 13

Recently, an order for an iPhone 13 mini that I placed on Amazon was delivered, but I had to send it back because the packaging was damaged. However, after a period of fifty days, the fee was not refunded. During this period of high inflation, the purchasing power of my money has decreased by a sign...

Read more
Amazon has not yet issued a refund for my returned iPhone 13
Amazon has not yet issued a refund for my returned iPhone 13
profile
  • -view
  • 1 day ago

Amazon Delivered A Gift Defective and Not Helping

As a gift for a friend, I bought an Arzum Okka Minio jet Turkish Coffee Machine from Amazon on May 1, 2022. The order number was 407-9650624-1116311. As always, the shipment came quickly and was beautiful, so I gave it to a friend. On August 20, 2022, my friend told me that the machine always keeps ...

Read more
profile
  • 6view
  • 2 days ago

Amazon offers for sale cosmetics that have long since expired

Hello, the sale of cosmetics on Amazon Prime occurs well after the dates on which they should have been discarded. They should be ashamed of themselves because they lack professionalism and put other people in harm's way. Even though I attempted to place two separate orders, both of them ended up pr...

Read more
Amazon offers for sale cosmetics that have long since expired
Amazon offers for sale cosmetics that have long since expired
profile
  • 6view
  • 2 days ago

For days, Amazon has not delivered my Acer Nitro AN515-45 laptop

On 21.09.2022, I placed an order on amazon.com.tr for an Acer Nitro AN515-45 laptop, and I was told that my shipment would arrive on 26.09.2022. Despite the fact that 15 days have passed, when we reported the situation to Amazon about my cargo still not being delivered, we experienced firsthand the ...

Read more
profile
  • 4view
  • 2 days ago

My order was canceled by Amazon without a full refund

My Amazon order was canceled before I even got the chance to see if the product worked. When I placed an order worth 565.46 TL, I was refunded 239.60 TL. There was no cancellation on my part, and I was unaware of its occurrence. Therefore, I expect the full amount of the return fee to be credited to...

Read more
My order was canceled by Amazon without a full refund
profile
  • 2view
  • 3 days ago

While Amazon Express did charge for delivery, they did not make it on time

A premium was added to my Amazon order so that I could have my merchandise shipped and delivered within one day. An update indicating that AGT Courier would be transporting the shipment was received. Next, I received word that it would arrive by midnight. Soon after, I got a text saying that they tr...

Read more
profile
  • 2view
  • 3 days ago

Amazon Order Delivery Problem

I made a few recent purchases on Amazon.com. They assured me that they will provide me with updates and anything else. A notification informed me that my shipment had been dispatched. I was assured that the delivery of my package will take place shortly, but then I found out that they couldn't find ...

Read more
profile
  • 10view
  • 3 days ago

My cancelled smartwatch order from Amazon was not refunded

I received a torn box for the smartwatch I ordered from Amazon. This is not a method I feel comfortable using, but the seller, who goes by the name "Mobilom," sent my shipment via this method anyway. If I ask for a replacement, he'll probably just send the same thing in a new box. Therefore, I cance...

Read more
profile
  • 12view
  • 4 days ago

Amazon charged my credit card without my permission

You can see for yourself how many complaints there are if you visit the Turkey site. Even though I do not have an Amazon.com membership, yesterday I received a message saying that 1 TL and then 511 TL had been charged to my card without my permission or knowledge and without prompting me to enter a ...

Read more
profile
  • 8view
  • 5 days ago

Amazon did not reimburse the shipping charges

On August 22nd, when my order was supposed to arrive, I never received it. I called customer service and they said the product is sold out and I should initiate a return. I stated that the item is now 80 TL more expensive than it was before. I received an email assuring me that the difference in pri...

Read more
Amazon did not reimburse the shipping charges
Amazon did not reimburse the shipping charges
Amazon did not reimburse the shipping charges
+2
profile
  • 14view
  • 5 days ago

Amazon gave me incorrect information and refused to cover the difference in price

Hello, On August 31st, 2022, I made a purchase from Amazon consisting of three (3) Amazon Germany products. My orders arrived on 06.09.2022 and 10.09.2022, but almost immediately afterward, Amazon ran a promotion that knocked about 200 TL off the prices of the items I had purchased. It made sense to...

Read more
profile
  • 12view
  • 5 days ago

Amazon refund issue not resolved

On September 15, I placed an order on the Amazon website. However, the item that was shipped was not the one that I ordered, so I started the return process on the same day that it was delivered. Over the course of a week and a half, I made five calls to customer service, and on each of those calls,...

Read more
profile
  • 13view
  • 6 days ago

Amazon Undelivered Items Registered Wrong

I used Amazon to purchase a number of different goods. However, it appears as though the things have been delivered to me in the system even though I have not received them. I have been in constant contact with them by phone and email for the past thirty days. I am a manager at a shipping company. I...

Read more
Amazon Undelivered Items Registered Wrong
profile
  • 16view
  • 6 days ago

I can't Login Amazon Account and Get Support about It

I'm unable to access my Amazon account. Unfortunately, I am unable to contact customer assistance. I am unable to carry out any instructions. No matter what I tried, I was unable to reach them. After posting on Facebook, I checked back two hours later to find that the page was inaccessible. This ren...

Read more
profile
  • 11view
  • 6 days ago

Amazon Video Quality Decreases on the Application

The decline in quality of the Amazon app's quick video is starting to get on our nerves. We have no one to complain with. Nobody is coming to our aid. Already, there are a lot of difficulties. There will be a momentary decrease in video quality to 360p. It is causing us trouble at the moment. I have...

Read more
profile
  • 13view
  • 6 days ago

Amazon Order Pending Delivery Exceeds 40 days

I ordered a Skechers shoe with item number 402-5739062-6333123 from Amazon Germany on Aug.15. However, I received a shoe with different sole color 5 days later. I returned it and ordered the product numbered 402-8453671-8065924 on Aug. 19 with a difference of 200 Turkish liras. The deadline for its ...

Read more
profile
  • 17view
  • 6 days ago

40 Days Passed Still No Refund from Amazon

On August 23, 2022, the product was returned to Amazon owing to a damaged delivery, a missing mounting component, and an absence of a switch. I have waited 40 days for a refund. Additionally, the free international shipping code I needed to mail the merchandise straight to the seller was not provide...

Read more
profile
  • 24view
  • 6 days ago

Amazon Delivery Delay Not Solved

They did not deliver my shipment, and on top of that, Amazon stated that they had delivered it when in fact they did not. The Amazon team ought not to collaborate with that particular shipping company. They are not very good at what they do. The Amazon application also does not function very well. T...

Read more
profile
  • 12view
  • 1 week ago

Amazon Lost Returned Order

I purchased Paugge DP 1.4 vesa Certified Displayport Cable - 2m cable from Amazon on July 28, 2022. Then I returned it. The product was sent to the seller for checking, but it was sent as an empty box. I learned this information two weeks later when I called Amzon. Until September 28, 2022, no infor...

Read more
profile
  • 12view
  • 1 week ago

Disappointing Amazon Return Policy

The Market Trolley that I bought from Amazon.com.tr on September 14, 2022, did not have all of the features that were advertised for it, and it did not look anything like the product photos. On the other hand, despite my numerous inquiries and discussions with customer service up until September 26,...

Read more
Disappointing Amazon Return Policy
profile
  • 12view
  • 1 week ago

Disadvantages of Amazon's Cargo Service

When placing an order with Amazon, we ought to be provided with the option of selecting a particular shipping service to use. Amazon has informed me that they do not ship to the region in which I currently reside using MNG Cargo. As a result of this information, I will be unable to make any purchase...

Read more

Brand Profile

subscribe Amazon, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Brand Profile

subscribe Amazon, Is a member of Xolvie for 1 years. 
Member brands use the system to respond to all complaints and increase customer satisfaction. Member Brands employ Xolvie services effectively to continuously improve their customer service quality.

Frequently Asked Questions (FAQ)

How do I check when my package will arrive on Amazon?

Amazon allows you to follow the progress of your order. First, click on “My Orders” and find the package you want to know about in the list. Then, tap on the “Track Package” on the side. Next, you can check all the updates available under “See All Updates.” Another option is also available in the content of the e-mail that is sent to you as confirmation of your purchase. You can also use that link to see how close your order is to delivery.

What if Amazon delivery is late?

Amazon offers different kinds of delivery options. Morning, Same-Day, One-Day, or Two-Day Shipping are presented to the customer’s will and conditions. As the customer, you can see the options and their amounts in your total fee during purchase. Based on Amazon’s current policy, the company is willing to reimburse the delivery charges provided that you don’t receive your package by the date you agreed to get it. The refund will go to your Amazon Pay balance. However, if you have chosen to pay on delivery, you must pay the total cost before the refund process can begin. Keep in mind that delivery and refunding policies may change in time.

What happens when an Amazon delivery fails?

If your delivery was not successful for some reason, it is expected that the carriers will pay a second visit to the provided address. It is sometimes possible to try a third before deciding a different method should be looked for. In cases where none of these times produce a result, your package will be directed to its first post or the retailer.

How do I contact Amazon about being overcharged?

After logging into your account, head to Account Activity. On that page, you can see your purchase history. Next, tap “View Order Details” of the order you want to negotiate and click “File/View Claim.” On the page, you will see a form that needs to be filled out with the transaction and order details. After you submit it, your claim will be in order.

How do I contact Amazon customer service?

Amazon enables customers to reach its customer support line in three ways. First, they are available 24/7 at 1-888-280-4331. Additionally, you can chat online with Amazon’s customer service. The last method is to reach them via e-mail: [email protected] or [email protected] The first e-mail address offer help regarding financial, billing related issues while the second one answers questions about general topics and sales. It is reported that hotline or online chat is more effective than e-mail options.